Conveyor Raises $20M Series B to Lead the Agentic AI Race in Customer Trust Automation for Security Reviews and RFPs

New funding led by SignalFire will fuel surging enterprise demand for Customer Trust Automation solutions, with continued momentum for Sue – the AI Agent for B2B security review automation – and the acceleration of Phil, the industry's first AI Agent for RFP automation.

SAN FRANCISCO, June 12, 2025 /PRNewswire/ -- Conveyor, the market leader in AI Agents for B2B customer trust workflows, including security reviews and RFPs, today announced a $20 million Series B funding round. SignalFire led the raise, with participation from Oregon Venture Fund and Cervin Ventures.

Concurrent with fundraising, enterprise software veteran Chris Farinacci (former COO of Asana, former CMO of Google Cloud) will join as an independent board member.

This investment reinforces Conveyor's leadership in the emerging Customer Trust Automation category and highlights a vision for an AI-driven future at the intersection of compliance and sales powered by high-context, domain-expert agents. With this round, the company's total funding reaches $40 million.

"SignalFire's investment validates our AI-first vision for transforming customer trust," said Chas Ballew, CEO of Conveyor. "We're excited to accelerate our mission of fully automating complex end-to-end workflows and removing trust bottlenecks that slow down enterprise sales. With SignalFire's support, we're laying the foundation for a future driven by AI-to-AI interactions."

Enterprise sales processes are routinely delayed by exhaustive security reviews. According to Conveyor's 2024 State of Security Review, on average, reviews take 3.1 weeks to complete—contributing to deal delays for over half (52%) of sales teams. Further, just 13% of information security end users find their current process efficient. In response, a growing number of teams are turning to AI: with 31% of companies already implementing AI in their go-to-market efforts and another 24% planning to adopt within the next year.

Conveyor is riding this enterprise demand with over 1 million questions answered by ConveyorAI, more than 800,000 Trust Center interactions, and a 3x growth rate. By accelerating security reviews and RFPs, organizations are transforming compliance into a competitive revenue advantage. Unlike legacy solutions that rely on stale content libraries, low accuracy AI, and basic Trust Center automation—Conveyor's approach builds a living, AI-managed knowledge graph of secure data. These AI Agents are specifically built to handle complex work. They are accurate, know the business's unique context, and can perform multiple steps of end-to-end work autonomously across different tools, even as the organization evolves.

Faster Deals, Fewer Bottlenecks, and More Productivity with a Trusted AI Lineup
Sue, Conveyor's breakthrough AI Agent, is the industry's first end-to-end Agent to automate customer security reviews. Sue helps customers self-serve a vendor's sensitive documents and security information using an AI-driven Trust Center, can answer security questionnaires at 95-97% accuracy without human intervention, and autonomously drives the review turnaround process down by 80%. She operates like a living AI-powered source of approved company information, eliminating some of the most tedious and time-consuming tasks in enterprise sales.

Building on Sue's success, Conveyor has now introduced Phil, the industry's first AI Agent dedicated to RFP automation. Phil autonomously researches RFP requirements and drafts proposal responses, helping organizations win more deals faster with less effort. Together, Sue and Phil form a powerful AI-driven pair to offload the most labor-intensive elements of customer trust workflows.

Developing truly autonomous agents that operate within enterprise environments isn't just a technical challenge—it requires deep integration with complex processes, rigorous accuracy standards, and the trust of risk-sensitive stakeholders. Most AI tools falter when faced with the scale, nuance, and security requirements of enterprise organizations. Conveyor has already overcome these hurdles. By deploying Sue and demonstrating measurable outcomes in some of the largest tech companies in the world, Conveyor has proven that AI agents can be not only helpful, but fully dependable and enterprise-ready. This success validates Conveyor's unique position as a pioneer in applying agentic AI to the real-world complexities of B2B customer trust.

"Conveyor is redefining agentic automation in the enterprise." said Tony Pezzullo, Principal at SignalFire. "Conveyor's work with large, sophisticated technology organizations like Workday and Atlassian stood out from the legions of SMB-focused & 'prosumer' tools. Their vision enables the first platform for agent-to-agent communication in customer trust workflows; building the canonical interface for RFPs, security questionnaires, and eventually all high-fidelity customer-facing knowledge base queries."

Building an AI-Driven Future with Customer Trust at the Center
In addition to expanding Sue and Phil's availability, Conveyor will use funding to scale AI research and engineering teams, expand go-to-market initiatives, and advance a long-term vision of enabling AI-to-AI trust exchange—as the trust layer for future interactions between buyer and seller AIs.

According to Zendesk's Senior Security Manager of Trust & Assurance, Bogdan Gagea, "Since adopting Conveyor, we've reduced processing time by 20%, saved about 120 hours per month, and improved on-time deliverables. This support helps our go-to-market teams close more deals and renewals, making Conveyor essential for transforming our security function from a cost center into a revenue driver."

"We're especially excited about Conveyor's ambition: leading the Customer Trust category and delivering AI Agents that live up to automation expectations with Enterprise capabilities at the core," says Chris Farinacci.

Trusted by more than 480 customers, including top-tier enterprise customers like Atlassian, Zendesk, and Qualtrics, Conveyor has already proven this technology accelerates trust building and unlocks faster revenue growth for high-profile organizations.

To learn more about Conveyor, please visit https://www.conveyor.com.

About Conveyor
Conveyor is the leading generative AI-powered platform that automates and scales the most tedious parts of the sales process: customer security reviews and RFPs. Trusted by the world's top SaaS companies, Conveyor helps vendors build trust with customers while reducing the time spent on the mind-numbing task of sharing security information, answering security questionnaires, and responding to RFPs by over 90%.

SOURCE CONVEYOR