RED BANK, N.J., Oct. 13 /PRNewswire/ -- CoreMatrix Systems™, one of the country's leading cloud computing consulting and Software-as-a-Service (SaaS) development companies, announced today that it has been selected by GTECH to develop a new Account Management System (AMS) based on salesforce.com. GTECH is a global leader in lottery and gaming solutions with operations in more than 50 countries.
The new AMS will be used to streamline and support a complex sales process. It will provide a robust interface for capturing all account information to create a single, consolidated view of account interactions and enable the sharing of account data across all GTECH business units -- improving the overall sales experience. Additionally, it incorporates post-sales functionality such as service performance scorecards to ensure client satisfaction and the ability to flow information to other target systems within GTECH -- delivering consistent data and enhanced operational efficiency.
"A cloud-based solution is the best approach to ensuring GTECH's sales teams can collaborate on worldwide opportunities. By providing consistent data across all business units, GTECH will be able to improve their overall client experience and realize savings from enhanced efficiencies. Additionally, we have defined an implementation approach that achieves their goal of recognizing early benefits while enabling them to easily expand the system in the future," said Frank McMahon, Co-Founder, CoreMatrix Systems.
"We selected CoreMatrix to implement our salesforce.com system based on their ability to listen to our concerns and identify solutions. They not only gave us answers, they gave us alternatives. By examining our process from end to end, they were able to identify best practices and provide additional clarity to our project," said Don Reilly, Chief Financial Officer at GTECH.
About CoreMatrix Systems
CoreMatrix (http://www.corematrix.com) is a leading provider of cloud computing consulting, systems integration, custom application development and support services for mid-sized to Fortune 500 companies. With experience gained from more than 1,000 cloud computing engagements, CoreMatrix is dedicated to helping customers achieve their objectives and obtain the greatest value from their investments. Customer examples include: American Express® Travel Management Services, PharmaNet, P2 Energy Solutions, and WebMD®.
SOURCE CoreMatrix Systems