SUNRISE, Fla., Jan. 11 /PRNewswire/ -- CountWise, a world leader in people counting and queue management technologies and systems, and Q-Matic, a leading global provider of Customer Flow Management Solutions(TM), today announced the formation of a partnership that will deliver a technologically advanced and highly accurate queue management solution to the retail, banking, public transportation, and other key markets.
The companies plan to integrate the innovative technology from CountWise with the many established QMatic solutions to provide their clients with critical, more comprehensive customer information. The combined data and processes of the two systems will deliver a compelling solution that addresses queue management challenges and empowers retailers and other establishments with the tools to meet their Key Performance Indicators and enhance their targeted customer experience.
"We view our partnership with Q-Matic as a milestone event in the advancement of queue management as a critical tool for retailers, banks and other businesses wishing to deliver a consistently high level of service," said Ilan Levran, CountWise CEO. "As CountWise has grown into a world leader in people counting solutions, we have sought to expand the use of our innovative technologies to incorporate a sophisticated queue management solution. We believe our integration alongside Q-Matic has resulted in the creation of the best such product available."
Combining Two Leading Systems into One Complete Queue Management Solution
The CountWise and Q-Matic technologies integrated solution delivers a video based, multi-zone queue management product that utilizes military grade shape recognition technology and customer behavior to deliver superior results. The CountWise and Q-Matic partnership has already deployed its joint solution to a number of leading clients within varying markets, resulting in validation of the product and confirmation of its advanced capabilities.
CountWise is a global technology company providing people-traffic monitoring and queue management solutions to private and public entities. Its suite of innovative products and services helps businesses optimize people counting, customer behavior, and queue management for improved efficiency and profitability. Whether capturing traffic flows, preventing queue bottlenecks, monitoring zone activity, or managing data applications, CountWise products address the full range of traffic-monitoring challenges with unparalleled accuracy and reliability. As a result, businesses are able to improve their operations by increasing conversion ratios, optimizing staffing, improving customer service and experience, and objectively measuring marketing strategy effectiveness.
Q-Matic is the inventor of Customer Flow Management(TM) (CFM) and is the world's leading provider of queue management solutions. Q-Matic was founded in 1981 with the global headquarters located in Molndal, Sweden and the North America headquarters in Asheville, NC. It currently has systems in 110 countries sold through 12 subsidiaries and 60 distributors. Since its inception, Q-Matic has installed more than 40,000 customer flow and queuing systems globally within the retail chains, public sector, healthcare institutions, and financial institutions. It has been calculated that 1.7 billion people pass through a Q-Matic system every year.
SOURCE Q-Matic Corporation