SOMERVILLE, Mass., Dec. 3, 2015 /PRNewswire/ -- CrowdComfort is releasing two new tools: the improved CrowdComfort User app (link) that allows building occupants to report site-specific environmental issues; and the Manager CrowdComfort (link) app that provides building professionals a personal, streamlined digital space to track occupant reports in their facilities. These apps leverage a common platform to expedite the issue reporting and response process through a unique mobile portal that adds flexibility to addressing building problems and tenant concerns.
Until now, reporting facility hazards and problems has involved an inefficient combination of office visits, emails, text messages, phone calls, and voicemails. The demands of a modern office require more expedient solutions than these channels can deliver. CrowdComfort's Human Sensing Network™ technology allows building occupants and facilities managers to use their smartphones to report real-time geo-positioned reports of and responses to environmental issues.
The Human Sensing Network™ provides a way to capture critical information and communicate it to decision makers and event participants by transforming occupants into physical sensors, who respond to the stimuli related to an emergency — natural or man-made — ranging from disaster, to something as simple as a burst pipe.
The CrowdComfort User app has been finely tuned to make it even easier for tenants to report on facility maintenance, personal comfort, and safety concerns. CrowdComfort Users improves the quality of tenant reports by providing an easy and intuitive way to report on building issues, while sharing information with peers. This app improves upon the responsiveness of its previous features:
- Report on and follow issues.
- Agree and comment on existing issues.
- Submit photos of problem situations.
- Provide geo-positioned, time-stamped delivery reports.
- Receive notification of a reported issue's resolution.
- Receive reports of nearby issues according to their affiliation.
The Manager CrowdComfort app gives facility leaders their own mobile app to monitor and delegate solutions. In addition, Manager CrowdComfort includes all of the features, capabilities, and intuitive interface elegance of the CrowdComfort User app. With Manager CrowdComfort, facility leaders have enhanced mobility to connect the information from occupant reports, to real-time building issues, faster than ever.
As a fully customizable Software as a Service (SaaS) platform, CrowdComfort provides facilities managers and maintenance staff with aggregated crowdsourced data to ensure safety, improve comfort, and optimize building performance while reducing operational costs. Their intuitive solution requires minimal training and can be implemented as a standalone solution or integrated within a building's existing systems. For more information, please visit www.crowdcomfort.com
Thomas Beaton [email protected]