Crowne Plaza Milwaukee West Named One of Nation's Top Crowne Plaza Hotels

WAUWATOSA, Wis., Nov. 17, 2011 /PRNewswire/ -- The Crowne Plaza® Milwaukee West - the upscale, stylish hotel in Milwaukee County Research Park - has received the prestigious Torchbearer Award and been named one of the brand's top performers for excellence in operational and customer satisfaction for the second consecutive year.  The award was presented by InterContinental Hotels Group (IHG), the world's largest hotel group in number of rooms, at its annual conference in Las Vegas last month.  

The Torchbearer Award is IHG's highest honor for quality and customer service and goes to only the top eight Crowne Plaza hotels in North America - all market leaders and the best in the Crowne Plaza portfolio.

"We are honored to receive the Torchbearer award again this year, especially because it is based entirely on customer satisfaction scores and comments from our guests themselves," said John Marko Jr., General Manager of Crowne Plaza Milwaukee West.  

In the four years since opening, Crowne Plaza Milwaukee West has seen steady increase in business, up almost 12 percent in RevPAR (revenue per available room) this year as compared to last, and with operations respected across the industry.  In addition, the hotel's 7,000 square foot conference center has established itself as an integral component of the Milwaukee Research Park and active community partner, hosting Make-A-Wish, Children's Hospital and other fundraisers annually.

The hotel has won numerous awards for its design and operations including the Newcomer Award and Meeting Service Excellence recognition from IHG, and Gold Award from the American Society of Interior Designers Wisconsin Chapter.

About The Crowne Plaza Milwaukee West
The contemporary 100% smoke-free Crowne Plaza Milwaukee West offers an outstanding guest experience with 198 luxurious accommodations designed for function and comfort, with amenities and exceptional service important to today's business and leisure travelers.  

The hotel is the area's Place to Meet™ boasting a full-service meeting and events facility and ballroom; trendy Innovation restaurant/lounge; sleek, beautifully appointed guestrooms and suites with the Crowne Plaza Sleep Advantage® and interactive flat screen TV; complimentary WIFI throughout; two unique room types on the Executive Floor for corporate executives and women travelers, and sustainable products.  There is also a 24-hour business center, fitness center, indoor swimming pool and whirlpool.

Crowne Plaza Milwaukee West is located at 10499 West Innovation Drive, 10 minutes west of downtown and within walking distance of the GE Healthcare facility.  For reservations, call 877-2-CROWNE (877-227-6963) toll-free or 414-475-9500, or visit www.crowneplazamilwaukee.com or Facebook.  The hotel participates in Priority Club Rewards, the world's largest guest loyalty program.

SOURCE Crowne Plaza Milwaukee West