Customer Relationship Management Market size worth $ 132.03 Billion, Globally, by 2028 at 12.20% CAGR: Verified Market Research®

JERSEY CITY, N.J., Feb. 10, 2022 /PRNewswire/ -- Body - Verified Market Research recently published a report, "Customer Relationship Management Market" By Deployment (On-premise, Cloud), By Industry (Large Enterprises, Small & Medium Enterprise), and By Geography. According to Verified Market Research, the Global Customer Relationship Management Market size was valued at USD 52.06 Billion in 2020 and is projected to reach USD 132.03 Billion by 2028, growing at a CAGR of 12.20% from 2021 to 2028.

Download PDF Brochure:

https://www.verifiedmarketresearch.com/download-sample/?rid=182696

Browse in-depth TOC on "Customer Relationship Management Market"

202 - Pages
126 – Tables
37 – Figures

Global Customer Relationship Management Market Overview

The market growth factors are increasing digital transformation, advanced technologies across all the business sites, and shifting of traditional companies to adopt new business models and trends. Customer relationship management helps offer a better customer experience after valuable data analysis. Increasing digital helps the CRM Market to provide better customer satisfaction. It helps in transformation and enhances the customer expedition by delivering an excellent customer experience through communication. Therefore, to effectively execute digitization, the demand for software is increasing, which are the factors boosting the market growth of the Customer Relationship Management Market.

The customer management software provides a vast amount of personal and private data gathered by organizations and customers. The customer relationship software system holds important information like corporate spying, credit card details, financial details, patient health data, and sales data. The safety and security of such data are significant concerns for companies' factors restraining market growth—also, the General Data Protection Regulation to secure customer information initiatives by governments across the globe. CRM software with increased operating efficiency and less operating cost with a growing population and rising adoption of bringing your device ecosystem are the opportunities for the market growth of the Customer Relationship Management Market.

Key Developments in Customer Relationship Management Market

• On November 2020, Microsoft Corporation announced a strategic alliance with C3.ai and Adobe Systems, Inc. to provide advanced and AI-powered CRM solutions. This advanced offering is expected to offer improved predictive capabilities.
• On February 2021, Copper CRM, Inc. acquired Sherlock to help clients build more meaningful relations with customers and prospects. Also, it delivers experts with transparency on what their target is doing via the customer journey to drive customer success, action for sales, and account management.
• On April 2021, Microsoft Corporation launched Microsoft Power Platform and Microsoft Dynamic 365 to modernize the end-to-end customer experience.

Key Players

The major players in the market are Adobe Inc., AMDOCS Ltd., Huawei Technologies Co., Ltd., IBM Corporation, Infor, Microsoft Corporation, NetSuite, Inc., NICE Ltd., Oracle Corporation, and Salesforce.com, Inc.

Verified Market Research has segmented the Global Customer Relationship Management Market On the basis of Deployment, Industry, and Geography.

• Customer Relationship Management Market, By Deployment
• On-premise
• Cloud
• Customer Relationship Management Market, By Industry
• Large Enterprises
• Small & Medium Enterprise
• Customer Relationship Management Market by Geography
• North America
• U.S
• Canada
• Mexico
• Europe
• Germany
• France
• U.K
• Rest of Europe
• Asia Pacific
• China
• Japan
• India
• Rest of Asia Pacific
• ROW
• Middle East & Africa
• Latin America

Browse Related Reports:

Field Service Management Market By Component (Work Order Management, Inventory Management, Customer Management), By Deployment Type (On-Premises, Cloud), By Industry Vertical (BFSI, Manufacturing, Telecom And IT, Retail), By Geography, Forecast, 2020-2027

Customer Experience Management Market By Analytical Tools (Speech Analytics, Text Analytics, Web Analytics & Content Management), By TouchPoint (Stores/ Branches, Web Services, Call Centers), By End-User (Retail, BFSI, Healthcare) By Geography, Forecast, 2020-2027

Customer Analytics Market By Component (Solution and Service), By Deployment (On-Premises Deployment and Cloud Deployment), By End-User (BFSI, Wholesale and Retail, Telecommunication and IT, Utilities), By Geography, Forecast, 2020-2027

Customer Experience Management Software Market By Touchpoint (Social Media, Web, Email, Contact Canter), By Industry (Healthcare, Information Technologies, Hospitality), By Geography, Forecast, 2020-2027

Top Customer Journey Analytics services endeavoring customer engagement

Visualize Customer Relationship Management Market using Verified Market Intelligence:-:

Verified Market Intelligence is our BI Enabled Platform for narrative storytelling of this market. VMI offers in-depth forecasted trends and accurate Insights on over 20,000+ emerging & niche markets, helping you make critical revenue impacting decisions for a brilliant future.

VMI provides a holistic overview and global competitive landscape with respect to Region, Country, and Segment, and Key players of your market. Present your Market Report & findings with an inbuilt presentation feature saving over 70% of your time and resources for Investor, Sales & Marketing, R&D, and Product Development pitches. VMI enables data delivery In Excel and Interactive PDF formats with over 15+ Key Market Indicators for your market.

About Us

Verified Market Research is a leading Global Research and Consulting firm servicing over 5000+ customers. Verified Market Research provides advanced analytical research solutions while offering information enriched research studies. We offer insight into strategic and growth analyses, Data necessary to achieve corporate goals and critical revenue decisions.

Our 250 Analysts and SME's offer a high level of expertise in data collection and governance use industrial techniques to collect and analyze data on more than 15,000 high impact and niche markets. Our analysts are trained to combine modern data collection techniques, superior research methodology, expertise and years of collective experience to produce informative and accurate research.

We study 14+ categories from Semiconductor & Electronics, Chemicals, Advanced Materials, Aerospace & Defense, Energy & Power, Healthcare, Pharmaceuticals, Automotive & Transportation, Information & Communication Technology, Software & Services, Information Security, Mining, Minerals & Metals, Building & construction, Agriculture industry and Medical Devices from over 100 countries.

Contact Us

Mr. Edwyne Fernandes
Verified Market Research®
US: +1 (650)-781-4080
UK: +44 (753)-715-0008
APAC: +61 (488)-85-9400
US Toll Free: +1 (800)-782-1768
Email: [email protected]
Web: https://www.verifiedmarketresearch.com/
Follow Us: LinkedIn | Twitter

SOURCE Verified Market Research