Customer Service Distinguishes 221 Bergen in Harrison

Jan 12, 2016, 10:17 ET from Coldwell Banker New Homes

HARRISON, N.J., Jan. 12, 2016 /PRNewswire/ -- 221 Bergen in Harrison is over 50 percent leased just 2 months after opening, due in large part to "outstanding customer service," according to Coldwell Banker New Homes. The boutique rental building, which opened its doors on November 1, 2015, will begin its final leasing phase in early 2016.

"It's the value that brings people in the door but it's the customer service that makes them want to call 221 Bergen home," said David Schoner, Vice President, CB New Homes. "Because we're a boutique operation, we can deliver 'white glove service' -- the personal attention and responsiveness -- that makes the difference."

That means calls are returned immediately, appointments are scheduled at the renter's convenience and move-in dates are flexible. Apartments are opened to prospective renters to take measurements if needed. The management team works with each prospect to ensure a smooth experience.

"From the moment you visit 221 Bergen, you receive that extra support from our staff," said Schoner. "That's the reason many of our renters give when deciding to lease here."

221 Bergen features one- and two-bedroom apartments, each with a washer and dryer. Residences include luxury features such as 9-foot ceilings, recessed and pendant lighting in the kitchen, ceramic tile in the bathrooms and carpet in the bedrooms. Several home designs feature walk-in closets. The two-bedroom apartments are great for roommates, because they feature "split bedrooms" (no shared walls) for additional privacy. Elevators are an added convenience. Private garages, surface parking, and freestanding storage units are available.

Amenities are provided at no additional monthly cost and include a Residents' Lounge with its own Starbucks machine, Rooftop Terrace for social gatherings, and 24-hour Fitness Center with Life Fitness equipment. The Yoga Room has a Fitness On Demand kiosk with 140 pre-recorded classes.

221 Bergen utilizes the ButterflyMX™ secure entry system, which monitors visitors and provides photo and time stamp tracking and video messaging. It allows residents to provide virtual keys to delivery people, contractors, maids and others, that activate and expire at pre-designated times. It's a state-of-the-art system that residents access via their smartphones and other wireless devices. 221 Bergen managers also can send building-wide alerts to residents via the system.

Monthly rentals start at $1,840. 221 Bergen is open seven days-per-week by appointment. Call (862) 231-6190 or visit

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SOURCE Coldwell Banker New Homes