Customers Bank Launches a "Customer-ized" Website

WYOMISSING, Pa., July 15, 2011 /PRNewswire/ -- Customers Bank has launched a "customer-ized" website (www.customersbank.com) demonstrating their commitment to high-quality customer service. The latest Online Banking technology allows customers to bank when they want, how they want and where they want.

The rebuilt website enhances functionality for existing customers while informing new customers about Customers Bank and what it has to offer.  The newly designed site includes access to online accounts for existing customers as well as personal and business banking information for visitors. In addition, a "Customer Care Center" provides an Online Banking login, ability to set up accounts, overdraft protection options, rate information and more. To help save customers' time, a Quick Access panel makes it convenient for the customer to locate branches, view promotional rates, and access free iPhone® or Android™ mobile app downloads. Soon, customers looking for online assistance will be able to instant message with Bank representatives via live chat.

"We have extended our customer service culture to our website," said Warren Taylor, President, Community Banking. "We believe it is truly 'customer-ized.' What we believe is most important is an online customer satisfaction survey for clients to tell us what they think of our customer service," said Taylor. "We want our customers to define "customer-ized" service."

About Customers Bank

Customers Bank (the "Bank") is a state-chartered, full-service bank headquartered in Phoenixville, Pennsylvania.  The Bank is a member of the Federal Reserve System and is insured by the Federal Deposit Insurance Corporation (FDIC).  With assets of more than $1.6 billion, the Bank provides a full range of banking services to small and medium-sized businesses, professionals, individuals and families through branch locations in Pennsylvania, New York and New Jersey. The Bank is focused on serving its targeted markets with a growth strategy that includes strategically placed branches throughout its market area and continually expanding its portfolio of loans to small businesses and consumers.  

"Safe Harbor" Statement

In addition to historical information, this information may contain "forward-looking statements" which are made in good faith by the Bank, pursuant to the "safe harbor" provisions of the Private Securities Litigation Reform Act of 1995.  These forward-looking statements include statements with respect to the Bank's strategies, goals, beliefs, expectations, estimates, intentions, financial condition, results of operations, future performance and business.  Statements preceded by, followed by or that include the words "may," "could," "should," "pro forma," "looking forward," "would,"  "believe," "expect," "anticipate," "estimate," "intend," "plan," or similar expressions generally indicate a forward-looking statement.  These forward-looking statements involve risks and uncertainties that are subject to change based on various important factors (some of which, in whole or in part, are beyond the Bank's control).  Numerous competitive, economic, regulatory, legal and technological factors, among others, could cause the Bank's financial performance to differ materially from the goals, plans, objectives, intentions and expectations expressed in such forward-looking statements.  The Bank cautions that the foregoing factors are not exclusive, and neither such factors nor any such forward-looking statement takes into account the impact that any future acquisition may have on the Bank and any such forward-looking statement.  The Bank does not undertake to update any forward-looking statement whether written or oral, that may be made from time to time by or on behalf of the Bank.

SOURCE Customers Bank