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      CVS HEALTH REPORTS STRONG FIRST QUARTER RESULTS


      News provided by

      CVS Health Corporation

      May 04, 2022, 06:30 ET

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      WOONSOCKET, R.I., May 4, 2022 /PRNewswire/ -- CVS Health Corporation (NYSE: CVS) today announced operating results for the three months ended March 31, 2022.

      FIRST QUARTER HIGHLIGHTS

      Continue Reading
      CVS HEALTH REPORTS STRONG FIRST QUARTER RESULTS
      View PDF
      CVS HEALTH REPORTS STRONG FIRST QUARTER RESULTS
      CVS Health logo (PRNewsFoto/CVS Health)
      CVS Health logo (PRNewsFoto/CVS Health)

      • Total revenues increased to $76.8 billion, up 11.2% compared to prior year
      • GAAP diluted EPS of $1.74 and Adjusted EPS of $2.22
      • Generated cash flow from operations of $3.6 billion

      KEY FINANCIAL DATA


      Three Months Ended

      March 31,

      In millions, except per share 
      amounts

      2022


      2021


      Change

      Total revenues 

      $   76,826


      $   69,097


      $     7,729

      Operating income

      3,490


      3,577


      (87)

      Adjusted operating income (1)

      4,483


      4,205


      278

      Diluted earnings per share

      $      1.74


      $      1.68


      $      0.06

      Adjusted EPS (2)

      $      2.22


      $      2.04


      $      0.18







      2022 FULL-YEAR GUIDANCE

      • Revised GAAP diluted EPS guidance range to $6.93 to $7.13 from $7.04 to $7.24
      • Raised Adjusted EPS guidance range to $8.20 to $8.40 from $8.10 to $8.30
      • Confirmed cash flow from operations guidance range of $12.0 billion to $13.0 billion

      CEO COMMENTARY

      "Our strategy improves access to affordable, convenient and personalized health care, which benefits consumers and shareholders. We once again showed the power of our purpose and potential, building on our strong momentum and raising full-year guidance as a result." 
      -Karen S. Lynch, CVS Health President and CEO

      Q1 IN THE SPOTLIGHT

      Increased quarterly dividend by 10% effective February 1, 2022, resulting in the return of $722 million to shareholders in Q1. Repurchased approximately 19.1 million shares of common stock, marking the first time the Company has repurchased stock since 2017. 

      Continued to lead the nation's pandemic response by administering more than six million COVID-19 tests and more than eight million COVID-19 vaccines in the first quarter of 2022. 

      Invested nearly $53 million to construct approximately 600 affordable housing units in Denver, Fresno, Nashville, and San Antonio, building on the Company's commitment to addressing housing insecurities and increasing access to health care services in underserved communities. 

      Announced that Roger N. Farah will succeed David W. Dorman as Independent Chair of the Board of Directors following Chair Dorman's retirement, effective with the annual meeting of stockholders to be held on May 11, 2022. Director Tony L. White will also retire in May at the end of his current term. 

      The Company presents both GAAP and non-GAAP financial measures in this press release to assist in the comparison of the Company's past financial performance with its current financial performance. See "Non-GAAP Financial Information" beginning on page 11 and endnotes beginning on page 22 for explanations of non-GAAP financial measures presented in this press release. See pages 13 through 14 and page 21 for reconciliations of each non-GAAP financial measure used in this release to the most directly comparable GAAP financial measure.

      Consolidated First Quarter Results and Operational Highlights


      Three Months Ended

      March 31,

      In millions, except per share amounts

      2022


      2021


      Change

      Total revenues 

      $   76,826


      $   69,097


      $    7,729

      Operating income

      3,490


      3,577


      (87)

      Adjusted operating income (1)

      4,483


      4,205


      278

      Net income

      2,313


      2,224


      89

      Diluted earnings per share

      $      1.74


      $      1.68


      $      0.06

      Adjusted EPS (2)

      $      2.22


      $      2.04


      $      0.18

      Financial Results

      For the three months ended March 31, 2022 compared to the prior year:

      • Total revenues increased 11.2% driven by growth across all segments.
      • Operating income decreased 2.4% primarily due to the establishment of a legal settlement accrual related to the pending agreement with the State of Florida to settle all opioid claims against the Company for $484 million, which will be paid over a period of 18 years. The decrease in operating income was partially offset by the increase in adjusted operating income described below and a decrease in amortization of intangible assets compared to prior year.
      • Adjusted operating income increased 6.6% primarily due to increased prescription and front store volume, including the sale of COVID-19 over-the-counter ("OTC") test kits, and the impact of COVID-19 vaccinations in the Retail/LTC segment and improved purchasing economics and growth in specialty pharmacy in the Pharmacy Services segment.
      • Interest expense decreased $71 million, or 10.8%, due to lower debt in the three months ended March 31, 2022.
      • The effective income tax rate decreased to 21.5% compared to 25.1% primarily due to the impact of certain discrete tax items concluded in the first quarter of 2022. The Company's adjusted effective income tax rate (3) remained relatively consistent compared to prior year.

      Health Care Benefits Segment

      The Health Care Benefits segment offers a full range of insured and self-insured ("ASC") medical, pharmacy, dental and behavioral health products and services. The segment results for the three months ended March 31, 2022 and 2021 were as follows:


      Three Months Ended

      March 31,

      In millions, except percentages

      2022


      2021


      Change

      Total revenues

      $  23,109


      $  20,483


      $    2,626

      Adjusted operating income (1)

      1,751


      1,782


      (31)

      Medical benefit ratio ("MBR") (4)

      83.5%


      83.2%


      0.3%

      Medical membership (5)

      24.5


      23.6


      0.9

      • Total revenues increased 12.8% for the three months ended March 31, 2022 compared to the prior year driven by growth across all product lines.
      • Adjusted operating income decreased slightly for the three months ended March 31, 2022 compared to the prior year primarily driven by net realized capital losses and the continued progression towards normalized total medical costs, largely offset by membership growth across all product lines.
      • The MBR increased slightly to 83.5% in the three months ended March 31, 2022 compared to 83.2% in the prior year reflective of the continued progression towards normalized total medical costs.
      • Medical membership as of March 31, 2022 of 24.5 million increased 674,000 members compared with December 31, 2021, reflecting increases across all product lines.
      • The segment experienced favorable development of prior-years' health care cost estimates in its Government Services and Commercial businesses during the three months ended March 31, 2022, primarily attributable to fourth quarter 2021 performance.
      • Prior years' health care costs payable estimates developed favorably by $676 million during the three months ended March 31, 2022. This development is reported on a basis consistent with the prior years' development reported in the health care costs payable table in the Company's annual audited financial statements and does not directly correspond to an increase in 2022 operating results.

      See the supplemental information on page 16 for additional information regarding the performance of the Health Care Benefits segment.

      Pharmacy Services Segment

      The Pharmacy Services segment provides a full range of pharmacy benefit management solutions to employers, health plans, government employee groups and government sponsored programs. The segment results for the three months ended March 31, 2022 and 2021 were as follows:


      Three Months Ended

      March 31,

      In millions

      2022


      2021


      Change

      Total revenues

      $   39,461


      $   36,321


      $    3,140

      Adjusted operating income (1)

      1,636


      1,507


      129

      Total pharmacy claims processed (6) (7)

      567.0


      535.9


      31.1

           Pharmacy network (8)

      484.3


      455.4


      28.9

           Mail choice (9)

      82.7


      80.5


      2.2

      • Total revenues increased 8.6% for the three months ended March 31, 2022 compared to the prior year primarily driven by increased pharmacy claims volume, growth in specialty pharmacy and brand inflation, partially offset by continued client price improvements.
      • Adjusted operating income increased 8.6% for the three months ended March 31, 2022 compared to the prior year primarily driven by improved purchasing economics, including increased contributions from the products and services of the Company's group purchasing organization, and specialty pharmacy. These increases were partially offset by continued client price improvements.
      • Total pharmacy claims processed increased 5.8% on a 30-day equivalent basis for the three months ended March 31, 2022 compared to the prior year. The increase was primarily driven by net new business, increased utilization and the impact of a weaker cough, cold and flu season experienced in the prior year. Excluding the impact of COVID-19 vaccinations, total pharmacy claims processed increased 5.5% on a 30-day equivalent basis for the three months ended March 31, 2022 compared to the prior year.

      See the supplemental information on page 18 for additional information regarding the performance of the Pharmacy Services segment.

      Retail/LTC Segment

      The Retail/LTC segment fulfills prescriptions for medications, provides patient care programs, sells a wide assortment of health and wellness products and general merchandise, provides health care services through walk-in medical clinics, provides medical diagnostic testing, administers vaccinations and provides pharmacy services to long-term care facilities. The segment results for the three months ended March 31, 2022 and 2021 were as follows:


      Three Months Ended

      March 31,

      In millions

      2022


      2021


      Change

      Total revenues

      $   25,418


      $   23,274


      $    2,144

      Adjusted operating income (1)

      1,605


      1,394


      211

      Prescriptions filled (6) (7)

      394.6


      375.4


      19.2

      • Total revenues increased 9.2% for the three months ended March 31, 2022 compared to the prior year primarily driven by increased prescription and front store volume, including the sale of COVID-19 OTC test kits and the impact of a weaker cough, cold and flu season experienced in the prior year, as well as pharmacy brand inflation. These increases were partially offset by the impact of recent generic introductions, continued pharmacy reimbursement pressure and decreased COVID-19 diagnostic testing.
      • Adjusted operating income increased 15.1% for the three months ended March 31, 2022 compared to the prior year primarily driven by the increased prescription and front store volume described above, the impact of COVID-19 vaccinations and improved generic drug purchasing. These increases were partially offset by continued pharmacy reimbursement pressure, increased investments in the segment's operations and capabilities and decreased COVID-19 diagnostic testing.
      • Prescriptions filled increased 5.1% on a 30-day equivalent basis for the three months ended March 31, 2022 compared to the prior year primarily driven by increased utilization and the impact of a weaker cough, cold and flu season experienced in the prior year. Excluding the impact of COVID-19 vaccinations, prescriptions filled increased 5.6% on a 30-day equivalent basis for the three months ended March 31, 2022 compared to the prior year.

      See the supplemental information on page 19 for additional information regarding the performance of the Retail/LTC segment.

      2022 Full-Year Guidance

      The Company revised its full-year 2022 GAAP diluted EPS guidance range to $6.93 to $7.13 from $7.04 to $7.24 and raised its full-year 2022 Adjusted EPS guidance range to $8.20 to $8.40 from $8.10 to $8.30. The Company also confirmed its full-year 2022 cash flow from operations guidance range of $12.0 billion to $13.0 billion.

      The adjustments between full-year 2022 GAAP diluted EPS and Adjusted EPS include amortization of intangible assets, a legal settlement accrual, a loss on assets held for sale, the corresponding income tax benefit or expense related to the items excluded from adjusted income attributable to CVS Health and the impact of certain discrete tax items concluded in the first quarter of 2022.

      Teleconference and Webcast

      The Company will be holding a conference call today for investors at 8:00 a.m. (Eastern Time) to discuss its first quarter results. An audio webcast of the call will be broadcast simultaneously for all interested parties through the Investor Relations section of the CVS Health website at http://investors.cvshealth.com. This webcast will be archived and available on the website for a one-year period following the conference call.

      About CVS Health

      CVS Health is the leading health solutions company, delivering care like no one else can. We reach more people and improve the health of communities across America through our local presence, digital channels and over 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses, and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that's managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day. Learn more at www.cvshealth.com.

      Cautionary Statement Concerning Forward-Looking Statements

      The Private Securities Litigation Reform Act of 1995 provides a safe harbor for forward-looking statements made by or on behalf of CVS Health Corporation. Statements in this press release that are forward-looking include, but are not limited to, Ms. Lynch's quotation, the information under the headings "2022 Full-Year Guidance" and "Q1 In The Spotlight" and the information included in the endnotes and reconciliations. By their nature, all forward-looking statements are not guarantees of future performance or results and are subject to risks and uncertainties that are difficult to predict and/or quantify. Actual results may differ materially from those contemplated by the forward-looking statements due to the risks and uncertainties related to the COVID-19 pandemic, including the potential emergence of additional variants, vaccine and testing protocols, government testing initiatives, the geographies impacted by and the severity and duration of the pandemic, the pandemic's impact on the U.S. and global economies and consumer behavior and health care utilization patterns, and the timing, scope and impact of stimulus legislation and other federal, state and local governmental responses to the pandemic, as well as the risks and uncertainties described in our Securities and Exchange Commission ("SEC") filings, including those set forth in the Risk Factors section and under the heading "Cautionary Statement Concerning Forward-Looking Statements" in our most recently filed Annual Report on Form 10-K, our Quarterly Report on Form 10-Q for the quarterly period ended March 31, 2022 and our Current Reports on Form 8-K.

      You are cautioned not to place undue reliance on CVS Health's forward-looking statements. CVS Health's forward-looking statements are and will be based upon management's then-current views and assumptions regarding future events and operating performance, and are applicable only as of the dates of such statements. CVS Health does not assume any duty to update or revise forward-looking statements, whether as a result of new information, future events, uncertainties or otherwise.

      - Tables Follow -

      CVS HEALTH CORPORATION

      Condensed Consolidated Statements of Operations

      (Unaudited)



      Three Months Ended

      March 31,

      In millions, except per share amounts

      2022


      2021

      Revenues:




           Products

      $      52,522


      $      47,387

           Premiums

      21,631


      18,960

           Services

      2,505


      2,453

           Net investment income

      168


      297

      Total revenues

      76,826


      69,097

      Operating costs:




           Cost of products sold

      45,509


      40,894

           Benefit costs

      17,951


      15,704

           Operating expenses

      9,876


      8,922

      Total operating costs

      73,336


      65,520

      Operating income

      3,490


      3,577

      Interest expense

      586


      657

      Other income

      (42)


      (50)

      Income before income tax provision

      2,946


      2,970

      Income tax provision

      633


      746

      Net income

      2,313


      2,224

      Net income attributable to noncontrolling interests

      (1)


      (1)

      Net income attributable to CVS Health

      $        2,312


      $        2,223





      Net income per share attributable to CVS Health:




           Basic

      $          1.76


      $          1.69

           Diluted

      $          1.74


      $          1.68

      Weighted average shares outstanding:




           Basic

      1,312


      1,313

           Diluted

      1,328


      1,322

      Dividends declared per share

      $          0.55


      $          0.50

      CVS HEALTH CORPORATION

      Condensed Consolidated Balance Sheets

      (Unaudited)


      In millions

      March 31,
      2022


      December 31,
      2021

      Assets:




           Cash and cash equivalents

      $             8,442


      $             9,408

           Investments

      2,900


      3,117

           Accounts receivable, net

      26,451


      24,431

           Inventories

      18,160


      17,760

           Other current assets

      5,530


      5,292

                Total current assets

      61,483


      60,008

           Long-term investments

      22,595


      23,025

           Property and equipment, net

      12,844


      12,896

           Operating lease right-of-use assets

      18,801


      19,122

           Goodwill

      79,060


      79,121

           Intangible assets, net

      28,543


      29,026

           Separate accounts assets

      4,670


      5,087

           Other assets

      4,877


      4,714

      Total assets

      $         232,873


      $         232,999





      Liabilities:




           Accounts payable

      $           12,738


      $           12,544

           Pharmacy claims and discounts payable

      18,572


      17,330

           Health care costs payable

      10,260


      8,808

           Policyholders' funds

      4,138


      4,301

           Accrued expenses

      16,619


      17,670

           Other insurance liabilities

      1,387


      1,303

           Current portion of operating lease liabilities

      1,849


      1,646

           Current portion of long-term debt

      4,217


      4,205

                Total current liabilities

      69,780


      67,807

           Long-term operating lease liabilities

      17,786


      18,177

           Long-term debt

      52,063


      51,971

           Deferred income taxes

      5,829


      6,270

           Separate accounts liabilities

      4,670


      5,087

           Other long-term insurance liabilities

      6,363


      6,402

           Other long-term liabilities

      2,242


      1,904

      Total liabilities

      158,733


      157,618





      Shareholders' equity:




           Preferred stock

      —


      —

           Common stock and capital surplus

      47,677


      47,377

           Treasury stock

      (30,145)


      (28,173)

           Retained earnings

      56,488


      54,906

           Accumulated other comprehensive income (loss)

      (190)


      965

                Total CVS Health shareholders' equity

      73,830


      75,075

           Noncontrolling interests

      310


      306

      Total shareholders' equity

      74,140


      75,381

      Total liabilities and shareholders' equity

      $         232,873


      $         232,999

      CVS HEALTH CORPORATION

      Condensed Consolidated Statements of Cash Flows

      (Unaudited)



      Three Months Ended

      March 31,

      In millions

      2022


      2021

      Cash flows from operating activities:




           Cash receipts from customers

      $        74,192


      $        66,487

           Cash paid for inventory and prescriptions dispensed by retail network pharmacies

      (44,365)


      (39,171)

           Insurance benefits paid

      (16,616)


      (15,456)

           Cash paid to other suppliers and employees

      (8,969)


      (8,270)

           Interest and investment income received

      199


      222

           Interest paid

      (782)


      (876)

           Income taxes paid

      (96)


      (44)

      Net cash provided by operating activities

      3,563


      2,892





      Cash flows from investing activities:




           Proceeds from sales and maturities of investments

      2,570


      2,177

           Purchases of investments

      (3,474)


      (3,131)

           Purchases of property and equipment

      (1,051)


      (829)

           Acquisitions (net of cash acquired)

      (7)


      (84)

           Other

      (31)


      —

      Net cash used in investing activities

      (1,993)


      (1,867)





      Cash flows from financing activities:




           Net borrowings of short-term debt

      —


      252

           Repayments of long-term debt

      (14)


      (3,049)

           Repurchase of common stock

      (2,000)


      —

           Dividends paid

      (722)


      (656)

           Proceeds from exercise of stock options

      297


      212

           Payments for taxes related to net share settlement of equity awards

      (62)


      (3)

           Other

      (149)


      59

      Net cash used in financing activities

      (2,650)


      (3,185)

      Net decrease in cash, cash equivalents and restricted cash

      (1,080)


      (2,160)

      Cash, cash equivalents and restricted cash at the beginning of the period

      12,691


      11,043

      Cash, cash equivalents and restricted cash at the end of the period

      $        11,611


      $         8,883

      CVS HEALTH CORPORATION

      Condensed Consolidated Statements of Cash Flows

      (Unaudited)



      Three Months Ended

      March 31,

      In millions

      2022


      2021

      Reconciliation of net income to net cash provided by operating activities:




           Net income

      $        2,313


      $        2,224

           Adjustments required to reconcile net income to net cash provided by operating
           activities:




                Depreciation and amortization

      1,055


      1,126

                Stock-based compensation

      89


      87

                Deferred income taxes and other noncash items

      (187)


      (166)

                Change in operating assets and liabilities, net of effects from acquisitions:




                     Accounts receivable, net

      (1,967)


      (2,093)

                     Inventories

      (400)


      879

                     Other assets

      (352)


      (286)

                     Accounts payable and pharmacy claims and discounts payable

      1,974


      576

                     Health care costs payable and other insurance liabilities

      1,478


      294

                     Other liabilities

      (440)


      251

      Net cash provided by operating activities

      $        3,563


      $        2,892

      Non-GAAP Financial Information

      The Company uses non-GAAP financial measures to analyze underlying business performance and trends. The Company believes that providing these non-GAAP financial measures enhances the Company's and investors' ability to compare the Company's past financial performance with its current performance. These non-GAAP financial measures are provided as supplemental information to the financial measures presented in this press release that are calculated and presented in accordance with GAAP. Non-GAAP financial measures should not be considered a substitute for, or superior to, financial measures determined or calculated in accordance with GAAP. The Company's definitions of its non-GAAP financial measures may not be comparable to similarly titled measures reported by other companies.

      Non-GAAP financial measures such as consolidated adjusted operating income, adjusted earnings per share (EPS) and adjusted income attributable to CVS Health exclude from the relevant GAAP metrics, as applicable: amortization of intangible assets and other items, if any, that neither relate to the ordinary course of the Company's business nor reflect the Company's underlying business performance.

      The Company's Non-GAAP adjusted effective income tax rate excludes from the relevant GAAP metric the corresponding tax benefit or expense related to the amortization of intangible assets and other items, if any, that neither relate to the ordinary course of the Company's business nor reflect the Company's underlying business performance and certain discrete tax items.

      For the periods covered in this press release, the following items are excluded from the non-GAAP financial measures described above, as applicable, because the Company believes they neither relate to the ordinary course of the Company's business nor reflect the Company's underlying business performance:

      • The Company's acquisition activities have resulted in the recognition of intangible assets as required under the acquisition method of accounting which consist primarily of trademarks, customer contracts/relationships, covenants not to compete, technology, provider networks and value of business acquired. Definite-lived intangible assets are amortized over their estimated useful lives and are tested for impairment when events indicate that the carrying value may not be recoverable. The amortization of intangible assets is reflected in the unaudited condensed consolidated statements of operations in operating expenses within each segment. Although intangible assets contribute to the Company's revenue generation, the amortization of intangible assets does not directly relate to the underwriting of the Company's insurance products, the services performed for the Company's customers or the sale of the Company's products or services. Additionally, intangible asset amortization expense typically fluctuates based on the size and timing of the Company's acquisition activity. Accordingly, the Company believes excluding the amortization of intangible assets enhances the Company's and investors' ability to compare the Company's past financial performance with its current performance and to analyze underlying business performance and trends. Intangible asset amortization excluded from the related non-GAAP financial measure represents the entire amount recorded within the Company's GAAP financial statements, and the revenue generated by the associated intangible assets has not been excluded from the related non-GAAP financial measure. Intangible asset amortization is excluded from the related non-GAAP financial measure because the amortization, unlike the related revenue, is not affected by operations of any particular period unless an intangible asset becomes impaired or the estimated useful life of an intangible asset is revised. 
      • During the three months ended March 31, 2022, the legal settlement accrual relates to the pending agreement with the State of Florida, entered into in March 2022, to resolve opioid claims dating back more than a decade. Under this agreement, CVS Health Corporation will settle all opioid claims against it and its subsidiaries by the State of Florida for $484 million, inclusive of certain legal fees, to be paid over a period of 18 years. The legal settlement accrual is reflected in the unaudited condensed consolidated statement of operations in operating expenses within the Corporate/Other segment.
      • During the three months ended March 31, 2022, the loss on assets held for sale relates to the Commercial Business reporting unit within the Health Care Benefits segment. In March 2022, the Company reached an agreement to sell its international health care business domiciled in Thailand ("Thailand business"), which is included in the Commercial Business reporting unit. At that time, a portion of the Commercial Business goodwill was specifically allocated to the Thailand business. The net assets of the Thailand business were accounted for as assets held for sale and included in other current assets and accrued expenses on the unaudited condensed consolidated balance sheet at March 31, 2022. The carrying value of the Thailand business was determined to be greater than its fair value and a loss on assets held for sale was recorded. The sale is expected to close in the second quarter of 2022. The loss on assets held for sale is reflected in the unaudited condensed consolidated statement of operations in operating expenses within the Health Care Benefits segment.
      • During the three months ended March 31, 2021, acquisition-related integration costs relate to the acquisition of Aetna Inc. The acquisition-related integration costs are reflected in the unaudited condensed consolidated statement of operations in operating expenses within the Corporate/Other segment. 
      • The corresponding tax benefit or expense related to the items excluded from adjusted income attributable to CVS Health and Adjusted EPS above. The nature of each non-GAAP adjustment is evaluated to determine whether a discrete adjustment should be made to the adjusted income tax provision. During the three months ended March 31, 2022, the Company's adjusted income tax provision also excludes the impact of certain discrete tax items concluded in the first quarter of 2022.

      See endnotes (1), (2) and (3) on page 22 for definitions of non-GAAP financial measures. Reconciliations of each non-GAAP financial measure to the most directly comparable GAAP financial measure are presented on pages 13 through 14 and page 21.

      Reconciliations of Non-GAAP Financial Measures to the Most Directly Comparable GAAP Financial
      Measures


      Adjusted Operating Income

      (Unaudited)


      The following are reconciliations of consolidated operating income (GAAP measure) to consolidated adjusted operating income, as well as reconciliations of segment GAAP operating income to segment adjusted operating income:



      Three Months Ended March 31, 2022

      In millions

      Health Care

      Benefits


      Pharmacy

      Services


      Retail/

      LTC


      Corporate/

      Other


      Intersegment

      Eliminations


      Consolidated

      Totals


      Operating income (loss) (GAAP
      measure)

      $       1,409


      $    1,592


      $   1,483


      $       (790)


      $          (204)


      $        3,490


           Amortization of intangible assets

      301


      44


      122


      1


      —


      468


           Legal settlement accrual

      —


      —


      —


      484


      —


      484


           Loss on assets held for sale

      41


      —


      —


      —


      —


      41


      Adjusted operating income (loss) (1)

      $       1,751


      $    1,636


      $   1,605


      $       (305)


      $          (204)


      $        4,483




      Three Months Ended March 31, 2021

      In millions

      Health Care

      Benefits


      Pharmacy

      Services


      Retail/

      LTC


      Corporate/

      Other


      Intersegment

      Eliminations


      Consolidated

      Totals


      Operating income (loss) (GAAP
      measure)

      $       1,380


      $    1,452


      $   1,265


      $       (345)


      $          (175)


      $        3,577


           Amortization of intangible assets

      402


      55


      129


      1


      —


      587


           Acquisition-related integration
           costs

      —


      —


      —


      41


      —


      41


      Adjusted operating income (loss) (1)

      $       1,782


      $    1,507


      $   1,394


      $       (303)


      $          (175)


      $        4,205


      Adjusted Earnings Per Share

      (Unaudited)


      The following are reconciliations of net income attributable to CVS Health to adjusted income attributable to CVS 
      Health and calculations of GAAP diluted EPS and Adjusted EPS:



      Three Months Ended

      March 31, 2022


      Three Months Ended

      March 31, 2021

      In millions, except per share amounts

      Total
      Company


      Per
      Common
      Share


      Total
      Company


      Per
      Common
      Share

      Net income attributable to CVS Health (GAAP measure)

      $      2,312


      $        1.74


      $      2,223


      $        1.68

           Amortization of intangible assets

      468


      0.35


      587


      0.44

           Legal settlement accrual

      484


      0.36


      —


      —

           Loss on assets held for sale

      41


      0.03


      —


      —

           Acquisition-related integration costs

      —


      —


      41


      0.03

           Tax impact of non-GAAP adjustments

      (363)


      (0.26)


      (154)


      (0.11)

      Adjusted income attributable to CVS Health (2)

      $      2,942


      $        2.22


      $      2,697


      $        2.04









      Weighted average diluted shares outstanding



      1,328




      1,322

      Adjusted Effective Income Tax Rate

      (Unaudited)


      The following are reconciliations of the effective income tax rate (GAAP measure) to the adjusted effective income
      tax rate:



      Three Months Ended

      March 31,


      2022


      2021

      Effective income tax rate (GAAP measure)

      21.5%


      25.1%

           Impact of non-GAAP adjustments

      3.8


      (0.1)

      Adjusted effective income tax rate (3)

      25.3%


      25.0%

      Supplemental Information
      (Unaudited)

       


      The Company's segments maintain separate financial information, and the Company's chief operating decision maker (the "CODM") evaluates the segments' operating results on a regular basis in deciding how to allocate resources among the segments and in assessing segment performance. The CODM evaluates the performance of the Company's segments based on adjusted operating income, which is defined as operating income (GAAP measure) excluding the impact of amortization of intangible assets and other items, if any, that neither relate to the ordinary course of the Company's business nor reflect the Company's underlying business performance as further described in endnote (1). The Company uses adjusted operating income as its principal measure of segment performance as it enhances the Company's ability to compare past financial performance with current performance and analyze underlying business performance and trends. 


      The following is a reconciliation of financial measures of the Company's segments to the consolidated totals: 


      In millions

      Health Care

      Benefits


      Pharmacy

      Services (a)


      Retail/

      LTC


      Corporate/

      Other


      Intersegment

      Eliminations (b)


      Consolidated

      Totals

      Three Months Ended












      March 31, 2022












           Total revenues

      $     23,109


      $   39,461


      $ 25,418


      $        126


      $        (11,288)


      $       76,826

           Adjusted operating income
           (loss) (1)

      1,751


      1,636


      1,605


      (305)


      (204)


      4,483

      March 31, 2021












           Total revenues

      20,483


      36,321


      23,274


      135


      (11,116)


      69,097

           Adjusted operating income
           (loss) (1)

      1,782


      1,507


      1,394


      (303)


      (175)


      4,205

      _____________________________________________

      (a)

      Total revenues of the Pharmacy Services segment include approximately $3.8 billion and $3.4 billion of retail co-payments for the three months ended March 31, 2022 and 2021, respectively.

      (b)

      Intersegment revenue eliminations relate to intersegment revenue generating activities that occur between the Health Care Benefits segment, the Pharmacy Services segment, and/or the Retail/LTC segment. Intersegment adjusted operating income eliminations occur when members of Pharmacy Services Segment clients ("PSS members") enrolled in Maintenance Choice® elect to pick up maintenance prescriptions at one of the Company's retail pharmacies instead of receiving them through the mail. When this occurs, both the Pharmacy Services and Retail/LTC segments record the adjusted operating income on a stand-alone basis.

      Supplemental Information

      (Unaudited)


      Health Care Benefits Segment


      The following table summarizes the Health Care Benefits segment's performance for the respective periods:



      Three Months Ended

      March 31,


      Change

      In millions, except percentages and basis points ("bps")

      2022


      2021


      $


      %

      Revenues:








           Premiums

      $  21,614


      $  18,942


      $   2,672


      14.1%

           Services

      1,406


      1,393


      13


      0.9%

           Net investment income

      89


      148


      (59)


      (39.9)%

                Total revenues

      23,109


      20,483


      2,626


      12.8%

      Benefit costs

      18,049


      15,757


      2,292


      14.5%

           MBR (Benefit costs as a % of premium revenues) (4)

      83.5%


      83.2%


      30

      bps

      Operating expenses

      $    3,651


      $    3,346


      $      305


      9.1%

           Operating expenses as a % of total revenues

      15.8%


      16.3%





      Operating income

      $    1,409


      $    1,380


      $        29


      2.1%

           Operating income as a % of total revenues

      6.1%


      6.7%





      Adjusted operating income (1)

      $    1,751


      $    1,782


      $      (31)


      (1.7)%

           Adjusted operating income as a % of total revenues

      7.6%


      8.7%





      Premium revenues (by business):








           Government

      $  16,195


      $  13,917


      $   2,278


      16.4%

           Commercial

      5,419


      5,025


      394


      7.8%

      The following table summarizes the Health Care Benefits segment's medical membership for the respective periods:



      March 31, 2022


      December 31, 2021


      March 31, 2021

      In thousands

      Insured


      ASC


      Total


      Insured


      ASC


      Total


      Insured


      ASC


      Total

      Medical membership: (5)


















           Commercial

      3,285


      13,924


      17,209


      3,258


      13,530


      16,788


      3,201


      13,584


      16,785

           Medicare Advantage

      3,169


      —


      3,169


      2,971


      —


      2,971


      2,874


      —


      2,874

           Medicare Supplement

      1,292


      —


      1,292


      1,285


      —


      1,285


      1,146


      —


      1,146

           Medicaid

      2,375


      477


      2,852


      2,333


      471


      2,804


      2,184


      637


      2,821

      Total medical membership

      10,121


      14,401


      24,522


      9,847


      14,001


      23,848


      9,405


      14,221


      23,626



















      Supplemental membership information:















      Medicare Prescription Drug Plan (standalone)

      6,022






      5,777






      5,694

       Supplemental Information

      (Unaudited)


      The following table shows the components of the change in health care costs payable during the three months ended
      March 31, 2022 and 2021:



      Three Months Ended

      March 31,

      In millions

      2022


      2021

      Health care costs payable, beginning of period

      $         8,808


      $         7,936

           Less: Reinsurance recoverables

      8


      10

      Health care costs payable, beginning of period, net

      8,800


      7,926

           Add: Components of incurred health care costs




                Current year

      18,536


      16,291

                Prior years (a)

      (676)


      (652)

      Total incurred health care costs (b)

      17,860


      15,639

           Less: Claims paid




                Current year

      10,225


      9,538

                Prior years

      6,183


      5,767

      Total claims paid

      16,408


      15,305

           Add: Premium deficiency reserve

      13


      7

      Other (c)

      (13)


      —

      Health care costs payable, end of period, net

      10,252


      8,267

           Add: Reinsurance recoverables

      8


      5

      Health care costs payable, end of period

      $        10,260


      $         8,272

      _____________________________________________

      (a)

      Negative amounts reported for incurred health care costs related to prior years result from claims being settled for amounts less than
      originally estimated.

      (b)

      Total incurred health care costs for the three months ended March 31, 2022 and 2021 in the table above exclude (i) $13 million and $7 million, respectively, for a premium deficiency reserve related to the Company's Medicaid products, (ii) $19 million and $13 million, respectively, of benefit costs recorded in the Health Care Benefits segment that are included in other insurance liabilities on the  unaudited condensed consolidated balance sheets and (iii) $59 million and $45 million, respectively, of benefit costs recorded in the Corporate/Other segment that are included in other insurance liabilities on the unaudited condensed consolidated balance sheets.

      (c)

      As a result of the planned divestiture of the Thailand business, the net assets associated with this business were accounted for as assets held for sale and the associated health care costs payable balance was reclassified to accrued expenses on the unaudited condensed consolidated balance sheet at March 31, 2022.

      The following table summarizes the Health Care Benefits segment's days claims payable for the respective periods:



      March 31, 2022


      December 31, 2021


      March 31, 2021

      Days Claims Payable (10)

      51.7


      49.1


      47.6

      Supplemental Information

      (Unaudited)


      Pharmacy Services Segment


      The following table summarizes the Pharmacy Services segment's performance for the respective periods:




      Three Months Ended

      March 31,


      Change

      In millions, except percentages

      2022


      2021


      $


      %

      Revenues:








           Products

      $  39,164


      $  36,067


      $   3,097


      8.6%

           Services

      297


      254


      43


      16.9%

                Total revenues

      39,461


      36,321


      3,140


      8.6%

      Cost of products sold

      37,490


      34,523


      2,967


      8.6%

      Gross profit (11)

      1,971


      1,798


      173


      9.6%

           Gross margin (Gross profit as a % of total revenues) (11)

      5.0%


      5.0%





      Operating expenses

      $       379


      $       346


      $       33


      9.5%

           Operating expenses as a % of total revenues

      1.0%


      1.0%





      Operating income

      $    1,592


      $    1,452


      $     140


      9.6%

           Operating income as a % of total revenues

      4.0%


      4.0%





      Adjusted operating income (1)

      $    1,636


      $    1,507


      $     129


      8.6%

           Adjusted operating income as a % of total revenues

      4.1%


      4.1%





      Revenues (by distribution channel):








           Pharmacy network (8)

      $  22,824


      $  21,893


      $     931


      4.3%

           Mail choice (9)

      16,374


      14,248


      2,126


      14.9%

           Other

      263


      180


      83


      46.1%

      Pharmacy claims processed: (6) (7)








           Total (a)

      567.0


      535.9


      31.1


      5.8%

           Pharmacy network (8)

      484.3


      455.4


      28.9


      6.3%

           Mail choice (9)

      82.7


      80.5


      2.2


      2.7%

      Generic dispensing rate: (7) (12)








           Total (b)

      87.7%


      88.1%





           Pharmacy network (8)

      88.1%


      88.5%





           Mail choice (9)

      85.6%


      85.7%





      _____________________________________________

      (a)   Excluding the impact of COVID-19 vaccinations, total pharmacy claims processed increased 5.5% on a 30-day equivalent basis for the
             three months ended March 31, 2022 compared to the prior year.

      (b)   Excluding the impact of COVID-19 vaccinations, the Pharmacy Services segment's total generic dispensing rate was 88.8% and 88.9% in
             the three months ended March 31, 2022 and 2021, respectively.

      Supplemental Information

      (Unaudited)


      Retail/LTC Segment


      The following table summarizes the Retail/LTC segment's performance for the respective periods:



      Three Months Ended

      March 31,


      Change

      In millions, except percentages

      2022


      2021


      $


      %

      Revenues:








           Products

      $  24,605


      $  22,394


      $   2,211


      9.9%

           Services

      829


      834


      (5)


      (0.6)%

           Net investment income (loss)

      (16)


      46


      (62)


      (134.8)%

                Total revenues

      25,418


      23,274


      2,144


      9.2%

      Cost of products sold

      18,765


      17,042


      1,723


      10.1%

      Gross profit (11)

      6,653


      6,232


      421


      6.8%

           Gross margin (Gross profit as a % of total revenues) (11)

      26.2%


      26.8%





      Operating expenses

      $    5,170


      $    4,967


      203


      4.1%

           Operating expenses as a % of total revenues

      20.3%


      21.3%





      Operating income

      $    1,483


      $    1,265


      $     218


      17.2%

           Operating income as a % of total revenues

      5.8%


      5.4%





      Adjusted operating income (1)

      $    1,605


      $    1,394


      $     211


      15.1%

           Adjusted operating income as a % of total revenues

      6.3%


      6.0%





      Revenues (by major goods/service lines):








           Pharmacy

      $  19,532


      $  17,885


      $   1,647


      9.2%

           Front Store

      5,313


      4,642


      671


      14.5%

           Other

      589


      701


      (112)


      (16.0)%

           Net investment income (loss)

      (16)


      46


      (62)


      (134.8)%

      Prescriptions filled (6) (7) (a)

      394.6


      375.4


      19.2


      5.1%

      Same store sales increase (decrease): (13)








           Total

      10.7%


      0.4%





           Pharmacy

      10.1%


      4.1%





           Front Store

      13.2%


      (11.4)%





           Prescription volume (7)

      6.1%


      1.0%





      Generic dispensing rate (7) (12) (b)

      87.5%


      87.4%





      _____________________________________________

      (a)   Excluding the impact of COVID-19 vaccinations, prescriptions filled increased 5.6% on a 30-day equivalent basis for the three months
             ended March 31, 2022 compared to the prior year.

      (b)   Excluding the impact of COVID-19 vaccinations, the Retail/LTC segment's total generic dispensing rate was 89.9% and 89.5% in the three
             months ended March 31, 2022 and 2021, respectively.

      Supplemental Information

      (Unaudited)


      Corporate/Other Segment


      The following table summarizes the Corporate/Other segment's performance for the respective periods:



      Three Months Ended

      March 31,


      Change

      In millions, except percentages

      2022


      2021


      $


      %

      Revenues:








           Premiums

      $          17


      $         18


      $       (1)


      (5.6)%

           Services

      14


      14


      —


      —%

           Net investment income

      95


      103


      (8)


      (7.8)%

                Total revenues

      126


      135


      (9)


      (6.7)%

      Cost of products sold

      10


      8


      2


      25.0%

      Benefit costs

      59


      45


      14


      31.1%

      Operating expenses

      847


      427


      420


      98.4%

      Operating loss

      (790)


      (345)


      (445)


      (129.0)%

      Adjusted operating loss (1)

      (305)


      (303)


      (2)


      (0.7)%

      Adjusted Earnings Per Share Guidance

      (Unaudited)


      The following reconciliations of projected net income attributable to CVS Health to projected adjusted income attributable to CVS Health and calculations of projected GAAP diluted EPS and projected Adjusted EPS contain forward-looking information. All forward-looking information involves risks and uncertainties. Actual results may differ materially from those contemplated by the forward-looking information for a number of reasons as described in our SEC filings, including those set forth in the Risk Factors section and under the heading "Cautionary Statement Concerning Forward-Looking Statements" in our most recently filed Annual Report on Form 10-K and our Quarterly Report on Form 10-Q for the quarterly period ended March 31, 2022. See "Non-GAAP Financial Information" earlier in this press release and endnote (2) later in this press release for more information on how we calculate Adjusted EPS.



      Year Ending December 31, 2022


      Low


      High

      In millions, except per share amounts

      Total
      Company


      Per
      Common
      Share


      Total
      Company


      Per
      Common
      Share

      Net income attributable to CVS Health (GAAP measure)

      $     9,214


      $       6.93


      $     9,484


      $       7.13

      Non-GAAP adjustments:








           Amortization of intangible assets

      1,870


      1.41


      1,870


      1.41

           Legal settlement accrual

      484


      0.36


      484


      0.36

           Loss on assets held for sale

      41


      0.03


      41


      0.03

           Tax impact of non-GAAP adjustments

      (709)


      (0.53)


      (709)


      (0.53)

      Adjusted income attributable to CVS Health (2)

      $   10,900


      $       8.20


      $   11,170


      $       8.40









      Weighted average diluted shares outstanding



      1,330




      1,330

      Endnotes

      (1)  The Company defines adjusted operating income as operating income (GAAP measure) excluding the impact of amortization of intangible assets and other items, if any, that neither relate to the ordinary course of the Company's business nor reflect the Company's underlying business performance, such as the establishment of certain legal settlement accruals, losses on assets held for sale and acquisition-related integration costs. The Company uses adjusted operating income as its principal measure of segment performance as it enhances the Company's ability to compare past financial performance with current performance and analyze underlying business performance and trends. The consolidated measure is not determined in accordance with GAAP and should not be considered a substitute for, or superior to, the most directly comparable GAAP measure, consolidated operating income. See "Non-GAAP Financial Information" earlier in this press release for additional information regarding the items excluded from consolidated operating income in determining consolidated adjusted operating income.

      (2)  Adjusted EPS is calculated by dividing adjusted income attributable to CVS Health by the Company's weighted average diluted shares outstanding. The Company defines adjusted income attributable to CVS Health as net income attributable to CVS Health (GAAP measure) excluding the impact of amortization of intangible assets and other items, if any, that neither relate to the ordinary course of the Company's business nor reflect the Company's underlying business performance, such as the establishment of certain legal settlement accruals, losses on assets held for sale, acquisition-related integration costs and the corresponding income tax benefit or expense related to the items excluded from adjusted income attributable to CVS Health. See "Non-GAAP Financial Information" earlier in this press release for additional information regarding the items excluded from net income attributable to CVS Health in determining adjusted income attributable to CVS Health.

      (3)  The Company defines the adjusted effective income tax rate as the effective income tax rate (GAAP measure) excluding the corresponding tax benefit or expense related to the items excluded from adjusted income attributable to CVS Health above. The nature of each non-GAAP adjustment is evaluated to determine whether a discrete adjustment should be made to the adjusted effective income tax rate. During the three months ended March 31, 2022, the Company's adjusted effective income tax rate also excludes the impact of certain discrete tax items concluded in the first quarter of 2022.

      (4)  Medical benefit ratio is calculated as benefit costs divided by premium revenues and represents the percentage of premium revenues spent on medical benefits for the Company's insured members. Management uses MBR to assess the underlying business performance and underwriting of its insurance products, understand variances between actual results and expected results and identify trends in period-over-period results. MBR provides management and investors with information useful in assessing the operating results of the Company's insured Health Care Benefits products.

      (5)  Medical membership represents the number of members covered by the Company's insured and ASC medical products and related services at a specified point in time. Management uses this metric to understand variances between actual medical membership and expected amounts as well as trends in period-over-period results. This metric provides management and investors with information useful in understanding the impact of medical membership on segment total revenues and operating results.

      (6)  Total pharmacy claims processed represents the number of prescription claims processed through the Company's pharmacy benefits manager and dispensed by either its retail network pharmacies or its own mail and specialty pharmacies. Prescriptions filled represents the number of prescriptions dispensed through the Retail/LTC segment's pharmacies. Management uses these metrics to understand variances between actual claims processed and prescriptions dispensed, respectively, and expected amounts as well as trends in period-over-period results. These metrics provide management and investors with information useful in understanding the impact of pharmacy claim volume and prescription volume, respectively, on segment total revenues and operating results.

      (7)  Includes an adjustment to convert 90-day prescriptions to the equivalent of three 30-day prescriptions. This adjustment reflects the fact that these prescriptions include approximately three times the amount of product days supplied compared to a normal prescription. 

      (8)  Pharmacy network is defined as claims filled at retail and specialty retail pharmacies, including the Company's retail pharmacies and long-term care pharmacies, but excluding Maintenance Choice activity, which is included within the mail choice category. Maintenance Choice permits eligible client plan members to fill their maintenance prescriptions through mail order delivery or at a CVS pharmacy retail store for the same price as mail order.

      (9)  Mail choice is defined as claims filled at a Pharmacy Services mail order facility, which includes specialty mail claims inclusive of Specialty Connect® claims picked up at a retail pharmacy, as well as prescriptions filled at the Company's retail pharmacies under the Maintenance Choice program. 

      (10)  Days claims payable is calculated by dividing the health care costs payable at the end of each quarter by the average health care costs per day during such quarter. Management and investors use this metric as an indicator of the adequacy of the Company's health care costs payable liability at the end of each quarter and as an indicator of changes in such adequacy over time.

      (11)  Gross profit is calculated as the segment's total revenues less its cost of products sold. Gross margin is calculated by dividing the segment's gross profit by its total revenues and represents the percentage of total revenues that remains after incurring direct costs associated with the segment's products sold and services provided. Gross margin provides investors with information that may be useful in assessing the operating results of the Company's Pharmacy Services and Retail/LTC segments.

      (12)  Generic dispensing rate is calculated by dividing the segment's generic drug prescriptions processed or filled by its total prescriptions processed or filled. Management uses this metric to evaluate the effectiveness of the business at encouraging the use of generic drugs when they are available and clinically appropriate, which aids in decreasing costs for client members and retail customers. This metric provides management and investors with information useful in understanding trends in segment total revenues and operating results. 

      (13)  Same store sales and prescription volume represent the change in revenues and prescriptions filled in the Company's retail pharmacy stores that have been operating for greater than one year, expressed as a percentage that indicates the increase or decrease relative to the comparable prior period. Same store metrics exclude revenues from MinuteClinic and revenues and prescriptions from LTC operations. Management uses these metrics to evaluate the performance of existing stores on a comparable basis and to inform future decisions regarding existing stores and new locations. Same-store metrics provide management and investors with information useful in understanding the portion of current revenues and prescriptions resulting from organic growth in existing locations versus the portion resulting from opening new stores.

      SOURCE CVS Health Corporation

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