Accessibility Statement Skip Navigation
  • Resources
  • Investor Relations
  • Journalists
  • Agencies
  • Client Login
  • Send a Release
Return to PR Newswire homepage
  • News
  • Products
  • Contact
Search
When typing in this field, a list of search results will appear and be automatically updated as you type.

Searching for your content...

No results found. Please change your search terms and try again.
  • News Releases view all

    • News in Focus
        • Browse News Releases

        • All News Releases
        • All Public Company
        • English-only
        • News Releases Overview

        • Multimedia Gallery

        • All Multimedia
        • All Photos
        • All Videos
        • Multimedia Gallery Overview

        • Trending Topics

        • All Trending Topics
    • Business & Money
        • Auto & Transportation

        • Aerospace, Defense
        • Air Freight
        • Airlines & Aviation
        • Automotive
        • Maritime & Shipbuilding
        • Railroads and Intermodal Transportation
        • Supply Chain/Logistics
        • Transportation, Trucking & Railroad
        • Travel
        • Trucking and Road Transportation
        • Auto & Transportation Overview

        • View All Auto & Transportation

        • Business Technology

        • Blockchain
        • Broadcast Tech
        • Computer & Electronics
        • Computer Hardware
        • Computer Software
        • Data Analytics
        • Electronic Commerce
        • Electronic Components
        • Electronic Design Automation
        • Financial Technology
        • High Tech Security
        • Internet Technology
        • Nanotechnology
        • Networks
        • Peripherals
        • Semiconductors
        • Business Technology Overview

        • View All Business Technology

        • Entertain­ment & Media

        • Advertising
        • Art
        • Books
        • Entertainment
        • Film and Motion Picture
        • Magazines
        • Music
        • Publishing & Information Services
        • Radio & Podcast
        • Television
        • Entertainment & Media Overview

        • View All Entertain­ment & Media

        • Financial Services & Investing

        • Accounting News & Issues
        • Acquisitions, Mergers and Takeovers
        • Banking & Financial Services
        • Bankruptcy
        • Bond & Stock Ratings
        • Conference Call Announcements
        • Contracts
        • Cryptocurrency
        • Dividends
        • Earnings
        • Earnings Forecasts & Projections
        • Financing Agreements
        • Insurance
        • Investments Opinions
        • Joint Ventures
        • Mutual Funds
        • Private Placement
        • Real Estate
        • Restructuring & Recapitalization
        • Sales Reports
        • Shareholder Activism
        • Shareholder Meetings
        • Stock Offering
        • Stock Split
        • Venture Capital
        • Financial Services & Investing Overview

        • View All Financial Services & Investing

        • General Business

        • Awards
        • Commercial Real Estate
        • Corporate Expansion
        • Earnings
        • Environmental, Social and Governance (ESG)
        • Human Resource & Workforce Management
        • Licensing
        • New Products & Services
        • Obituaries
        • Outsourcing Businesses
        • Overseas Real Estate (non-US)
        • Personnel Announcements
        • Real Estate Transactions
        • Residential Real Estate
        • Small Business Services
        • Socially Responsible Investing
        • Surveys, Polls and Research
        • Trade Show News
        • General Business Overview

        • View All General Business

    • Science & Tech
        • Consumer Technology

        • Artificial Intelligence
        • Blockchain
        • Cloud Computing/Internet of Things
        • Computer Electronics
        • Computer Hardware
        • Computer Software
        • Consumer Electronics
        • Cryptocurrency
        • Data Analytics
        • Electronic Commerce
        • Electronic Gaming
        • Financial Technology
        • Mobile Entertainment
        • Multimedia & Internet
        • Peripherals
        • Social Media
        • STEM (Science, Tech, Engineering, Math)
        • Supply Chain/Logistics
        • Wireless Communications
        • Consumer Technology Overview

        • View All Consumer Technology

        • Energy & Natural Resources

        • Alternative Energies
        • Chemical
        • Electrical Utilities
        • Gas
        • General Manufacturing
        • Mining
        • Mining & Metals
        • Oil & Energy
        • Oil and Gas Discoveries
        • Utilities
        • Water Utilities
        • Energy & Natural Resources Overview

        • View All Energy & Natural Resources

        • Environ­ment

        • Conservation & Recycling
        • Environmental Issues
        • Environmental Policy
        • Environmental Products & Services
        • Green Technology
        • Natural Disasters
        • Environment Overview

        • View All Environ­ment

        • Heavy Industry & Manufacturing

        • Aerospace & Defense
        • Agriculture
        • Chemical
        • Construction & Building
        • General Manufacturing
        • HVAC (Heating, Ventilation and Air-Conditioning)
        • Machinery
        • Machine Tools, Metalworking and Metallurgy
        • Mining
        • Mining & Metals
        • Paper, Forest Products & Containers
        • Precious Metals
        • Textiles
        • Tobacco
        • Heavy Industry & Manufacturing Overview

        • View All Heavy Industry & Manufacturing

        • Telecomm­unications

        • Carriers and Services
        • Mobile Entertainment
        • Networks
        • Peripherals
        • Telecommunications Equipment
        • Telecommunications Industry
        • VoIP (Voice over Internet Protocol)
        • Wireless Communications
        • Telecommunications Overview

        • View All Telecomm­unications

    • Lifestyle & Health
        • Consumer Products & Retail

        • Animals & Pets
        • Beers, Wines and Spirits
        • Beverages
        • Bridal Services
        • Cannabis
        • Cosmetics and Personal Care
        • Fashion
        • Food & Beverages
        • Furniture and Furnishings
        • Home Improvement
        • Household, Consumer & Cosmetics
        • Household Products
        • Jewelry
        • Non-Alcoholic Beverages
        • Office Products
        • Organic Food
        • Product Recalls
        • Restaurants
        • Retail
        • Supermarkets
        • Toys
        • Consumer Products & Retail Overview

        • View All Consumer Products & Retail

        • Entertain­ment & Media

        • Advertising
        • Art
        • Books
        • Entertainment
        • Film and Motion Picture
        • Magazines
        • Music
        • Publishing & Information Services
        • Radio & Podcast
        • Television
        • Entertainment & Media Overview

        • View All Entertain­ment & Media

        • Health

        • Biometrics
        • Biotechnology
        • Clinical Trials & Medical Discoveries
        • Dentistry
        • FDA Approval
        • Fitness/Wellness
        • Health Care & Hospitals
        • Health Insurance
        • Infection Control
        • International Medical Approval
        • Medical Equipment
        • Medical Pharmaceuticals
        • Mental Health
        • Pharmaceuticals
        • Supplementary Medicine
        • Health Overview

        • View All Health

        • Sports

        • General Sports
        • Outdoors, Camping & Hiking
        • Sporting Events
        • Sports Equipment & Accessories
        • Sports Overview

        • View All Sports

        • Travel

        • Amusement Parks and Tourist Attractions
        • Gambling & Casinos
        • Hotels and Resorts
        • Leisure & Tourism
        • Outdoors, Camping & Hiking
        • Passenger Aviation
        • Travel Industry
        • Travel Overview

        • View All Travel

    • Policy & Public Interest
        • Policy & Public Interest

        • Advocacy Group Opinion
        • Animal Welfare
        • Congressional & Presidential Campaigns
        • Corporate Social Responsibility
        • Domestic Policy
        • Economic News, Trends, Analysis
        • Education
        • Environmental
        • European Government
        • FDA Approval
        • Federal and State Legislation
        • Federal Executive Branch & Agency
        • Foreign Policy & International Affairs
        • Homeland Security
        • Labor & Union
        • Legal Issues
        • Natural Disasters
        • Not For Profit
        • Patent Law
        • Public Safety
        • Trade Policy
        • U.S. State Policy
        • Policy & Public Interest Overview

        • View All Policy & Public Interest

    • People & Culture
        • People & Culture

        • Aboriginal, First Nations & Native American
        • African American
        • Asian American
        • Children
        • Diversity, Equity & Inclusion
        • Hispanic
        • Lesbian, Gay & Bisexual
        • Men's Interest
        • People with Disabilities
        • Religion
        • Senior Citizens
        • Veterans
        • Women
        • People & Culture Overview

        • View All People & Culture

    • Explore Our Platform
    • Plan Campaigns
    • Create with AI
    • Distribute Press Releases
    • Report Results
    • Amplify Content
    • All Products
    • General Inquiries
    • Editorial Bureaus
    • Partnerships
    • Media Inquiries
    • Worldwide Offices
    • Hamburger menu
    • PR Newswire: news distribution, targeting and monitoring
    • Send a Release
      • ALL CONTACT INFO
      • Contact Us

        888-776-0942
        from 8 AM - 10 PM ET

    • Searching for your content...

      No results found. Please change your search terms and try again.

      News Releases

      view all
      Close menu
    • News
    • Products
    • Contact
      • Send a Release
      • Client Login
      • Resources
      • Blog
      • Journalists
      • RSS
      • 3 News in Focus
      • 5 Business & Money
      • 5 Science & Tech
      • 5 Lifestyle & Health
      • 1 Policy & Public Interest
      • 1 People & Culture
      • Send a Release
      • Client Login
      • Resources
      • Blog
      • Journalists
      • RSS
      • Explore Our Platform
      • Plan Campaigns
      • Create with AI
      • Distribute Press Releases
      • Report Results
      • Amplify Content
      • All Products
      • Send a Release
      • Client Login
      • Resources
      • Blog
      • Journalists
      • RSS
      • General Inquiries
      • Editorial Bureaus
      • Partnerships
      • Media Inquiries
      • Worldwide Offices
      • Send a Release
      • Client Login
      • Resources
      • Blog
      • Journalists
      • RSS
      Close submenu (News in Focus) News in Focus
      • Browse News Releases
      • Multimedia Gallery
      • Trending Topics
      Close submenu (Business & Money) Business & Money
      • Auto & Transportation
      • Business Technology
      • Entertain­ment & Media
      • Financial Services & Investing
      • General Business
      Close submenu (Science & Tech) Science & Tech
      • Consumer Technology
      • Energy & Natural Resources
      • Environ­ment
      • Heavy Industry & Manufacturing
      • Telecomm­unications
      Close submenu (Lifestyle & Health) Lifestyle & Health
      • Consumer Products & Retail
      • Entertain­ment & Media
      • Health
      • Sports
      • Travel
      Close submenu (Policy & Public Interest) Policy & Public Interest
      • Policy & Public Interest
      Close submenu (People & Culture) People & Culture
      • People & Culture

      CVS HEALTH REPORTS STRONG FOURTH QUARTER AND FULL-YEAR 2021 RESULTS, CONFIRMS 2022 FULL-YEAR EPS GUIDANCE


      News provided by

      CVS Health Corporation

      Feb 09, 2022, 06:30 ET

      Share this article

      Share this article


      WOONSOCKET, R.I., Feb. 9, 2022 /PRNewswire/ -- CVS Health Corporation (NYSE: CVS) today announced operating results for the three months and year ended December 31, 2021.

      FOURTH QUARTER HIGHLIGHTS KEY FINANCIAL DATA

      Continue Reading
      CVS Health logo (PRNewsFoto/CVS Health)
      CVS Health logo (PRNewsFoto/CVS Health)

      • Total revenues increased to $76.6 billion, up 10.1% compared to prior year
      • GAAP diluted EPS from continuing operations of $0.98 and Adjusted EPS of $1.98

      FULL-YEAR HIGHLIGHTS

      • Total revenues increased to $292.1 billion, up 8.7% compared to prior year
      • GAAP diluted EPS from continuing operations of $5.95 and Adjusted EPS of $8.40
      • Generated cash flow from operations of $18.3 billion
      • Net repayments of long-term debt of $8.8 billion

      KEY FINANCIAL DATA


      Three Months Ended


      December 31,

      In millions, except per share amounts

      2021


      2020


      Change

      Total revenues

      $

      76,604


      $

      69,554


      $

      7,050

      Operating income

      2,229


      2,524


      (295)

      Adjusted operating income (1)

      4,147


      2,945


      1,202

      Diluted earnings per share from continuing operations

      $

      0.98


      $

      0.75


      $

      0.23

      Adjusted EPS (2)

      $

      1.98


      $

      1.30


      $

      0.68

      2022 FULL-YEAR GUIDANCE

      • Confirmed GAAP diluted EPS from continuing operations guidance range of $7.04 to $7.24
      • Confirmed Adjusted EPS guidance range of $8.10 to $8.30
      • Revised cash flow from operations guidance range to $12.0 billion to $13.0 billion from $12.5 billion to $13.0 billion

      CEO COMMENTARY

      "We're engaging millions of customers across our businesses and in our community health destinations, becoming an even bigger part of their everyday health. That's clearly reflected in our performance, but more importantly in our potential."
      -Karen S. Lynch, CVS Health President and CEO

      IN THE SPOTLIGHT




      In 2021, CVS Health continued to lead the nation's pandemic response with more than 32 million COVID-19 tests and more than 59 million COVID-19 vaccines administered.


      Named to the 2021 S&P Dow Jones Sustainability Indices ("DJSI") North American Index for the ninth consecutive year and the DJSI World Index for the third consecutive year. CVS Health was also one of the first seven companies globally to have science-based net-zero GHG emissions targets validated by the Science-Based Targets initiative.


      Announced a 10% increase to the annual shareholder dividend, which became effective with the February 1, 2022 dividend distribution, and the authorization of a $10 billion share repurchase program.


      The Company presents both GAAP and non-GAAP financial measures in this press release to assist in the comparison of the Company's past financial performance with its current financial performance. See "Non-GAAP Financial Information" beginning on page 13 and endnotes beginning on page 26 for explanations of non-GAAP financial measures presented in this press release. See pages 15 through 17 and page 25 for reconciliations of each non-GAAP financial measure used in this release to the most directly comparable GAAP financial measure.


      Consolidated Fourth Quarter and Full-Year Results and Operational Highlights


      Three Months Ended
      December 31,


      Year Ended

      December 31,

      In millions, except per share amounts

      2021


      2020


      Change


      2021


      2020


      Change

      Total revenues 

      $

      76,604


      $

      69,554


      $

      7,050


      $

      292,111


      $

      268,706


      $

      23,405

      Operating income

      2,229


      2,524


      (295)


      13,193


      13,911


      (718)

      Adjusted operating income (1)

      4,147


      2,945


      1,202


      17,312


      16,008


      1,304

      Net income

      1,296


      975


      321


      7,898


      7,192


      706

      Diluted earnings per share from continuing
      operations

      $

      0.98


      $

      0.75


      $

      0.23


      $

      5.95


      $

      5.47


      $

      0.48

      Adjusted EPS (2)

      $

      1.98


      $

      1.30


      $

      0.68


      $

      8.40


      $

      7.50


      $

      0.90

      Financial Results

      For the three months and year ended December 31, 2021 compared to the prior year:

      • Total revenues increased 10.1% and 8.7%, respectively, driven by growth across all segments.
      • Operating income decreased 11.7% and 5.2%, respectively, primarily due to a store impairment charge of approximately $1.4 billion recorded in the fourth quarter of 2021 related to the write down of operating lease right-of-use assets and property and equipment in connection with planned retail store closures over the next three years, as well as the absence of pre-tax income of $307 million associated with the receipt of amounts owed to the Company under the ACA risk corridor program ("ACA risk corridor receipt") during the fourth quarter of 2020. The decrease in operating income in the year ended December 31, 2021 was also driven by a $431 million goodwill impairment charge associated with the long-term care ("LTC") business in the Retail/LTC segment recorded during the third quarter of 2021. The decreases in both periods were partially offset by the increases in adjusted operating income described below and lower acquisition-related integration costs compared to the prior year.
      • Adjusted operating income increased 40.8% and 8.1%, respectively, primarily due to increased prescription and front store volume and the administration of COVID-19 vaccinations in the Retail/LTC segment, improved purchasing economics and growth in specialty pharmacy in the Pharmacy Services segment, as well as gains from anti-trust legal settlements of $126 million and $263 million recorded in the three months and year ended December 31, 2021, respectively. During the three months ended December 31, 2021, the increase was also driven by lower COVID-19 related investments compared to the prior year in the Health Care Benefits segment. During the year ended December 31, 2021, the increase was also driven by the administration of COVID-19 diagnostic testing in the Retail/LTC segment and was partially offset by higher COVID-19 related costs in the Health Care Benefits segment, including the impact of the deferral of elective procedures and other discretionary utilization in response to the COVID-19 pandemic during the year ended December 31, 2020.
      • Interest expense decreased $70 million, or 10.3%, and $404 million, or 13.9%, respectively, due to lower debt in the three months and year ended December 31, 2021.
      • The effective income tax rate in the fourth quarter decreased to 17.5% compared to 19.7%, and decreased to 24.2% for the full year compared to 26.3% in the prior year. The decrease in both periods was primarily due to the repeal of the non-deductible health insurer fee ("HIF") for 2021 and the favorable impact of a prior year refund claim approved by the Internal Revenue Service ("IRS") during the fourth quarter of 2021. The decrease in both periods were partially offset by the absence of the favorable resolution of certain tax matters in the fourth quarter of 2020.

      Company Highlights

      • Unveiled several steps to support the acceleration of the Company's omnichannel health strategy, which will include the creation of new store formats and the optimization of the Company's retail footprint to align with evolving customer needs, including a reduction in store density in certain locations and the closure of approximately 900 retail stores between 2022 and 2024. In addition, named Prem Shah the Company's first Chief Pharmacy Officer, who alongside Michelle Peluso, Chief Customer Officer, became Co-President of the Retail/LTC business effective January 1, 2022.
      • Administered more than 8 million COVID-19 tests and more than 20 million COVID-19 vaccines nationwide in the fourth quarter of 2021. For the full year, the Company administered more than 32 million COVID-19 tests and more than 59 million COVID-19 vaccines, while maintaining a strong commitment to vaccine and testing equity by optimizing site locations and targeting outreach initiatives to reach vulnerable populations.
      • Paid down $2.3 billion of long-term debt, while returning $660 million to shareholders through dividends during the three months ended December 31, 2021. Since the close of the acquisition of Aetna Inc. in November 2018, the Company has repaid a net $21.0 billion of long-term debt.
      • Announced a 10% increase to the annual shareholder dividend, which became effective with the February 1, 2022 dividend distribution, and the authorization of a $10 billion share repurchase program.
      • Named to the 2021 S&P Dow Jones Sustainability Indices ("DJSI") North American Index for the ninth consecutive year and the DJSI World Index for the third consecutive year. The Company was also one of the first seven companies globally to have science-based net-zero GHG emissions targets validated by the Science-Based Targets initiative.
      • Hosted a one-day virtual career event resulting in approximately 45,000 clinical and retail hires, building on accelerated recruitment and retention efforts throughout 2021. The Company announced a significant investment in its employees by raising the minimum enterprise hourly wage to $15.00 an hour effective July 2022.

      Health Care Benefits Segment

      The Health Care Benefits segment offers a full range of insured and self-insured ("ASC") medical, pharmacy, dental and behavioral health products and services. The segment results for the three months and years ended December 31, 2021 and 2020 were as follows:


      Three Months Ended

      December 31,


      Year Ended

      December 31,

      In millions, except percentages

      2021


      2020


      Change


      2021


      2020


      Change

      Total revenues

      $

      20,699


      $

      19,103


      $

      1,596


      $

      82,186


      $

      75,467


      $

      6,719

      Adjusted operating income (1)

      510


      153


      357


      5,012


      6,188


      (1,176)

      Medical benefit ratio ("MBR") (3)

      87.0%


      86.7%


      0.3%


      85.0%


      80.9%


      4.1%

      Medical membership (4)







      23.8


      23.4


      0.4

      • Total revenues increased 8.4% and 8.9% for the three months and year ended December 31, 2021, respectively, compared to the prior year primarily driven by growth in the Government Services business. The increase in total revenues in the three months ended December 31, 2021 was also driven by lower COVID-19 related investments compared to the prior year. The increase in both periods was partially offset by the unfavorable impact of the repeal of the HIF for 2021 and the absence of the ACA risk corridor receipt.
      • Adjusted operating income increased $357 million for the three months ended December 31, 2021 compared to the prior year primarily driven by lower COVID-19 related investments and improved underlying performance, partially offset by higher medical costs related to COVID-19 in the three months ended December 31, 2021 compared to the prior year.
      • Adjusted operating income decreased 19.0% for the year ended December 31, 2021 compared to the prior year primarily driven by the net impact of the COVID-19 pandemic, which reflected higher COVID-19 related costs in the year ended December 31, 2021 compared to the prior year, including the impact of the deferral of elective procedures and other discretionary utilization in response to the COVID-19 pandemic during the year ended December 31, 2020. The decrease was partially offset by improved performance in the underlying Government Services business and higher favorable development of prior-years' health care cost estimates in the year ended December 31, 2021 compared to the prior year.
      • The MBR increased from 86.7% to 87.0% in the three months ended December 31, 2021 compared to the prior year primarily driven by the absence of the ACA risk corridor receipt and the repeal of the HIF for 2021. These increases were largely offset by the net impact of the COVID-19 pandemic, including lower COVID-19 related investments in 2021 compared to the prior year and improved underlying performance.
      • The MBR increased from 80.9% to 85.0% in the year ended December 31, 2021 compared to the prior year primarily driven by the higher COVID-19 related costs described above and the repeal of the HIF for 2021. The increase was partially offset by improved underlying performance in the current year.
      • Medical membership as of December 31, 2021 of 23.8 million increased 151,000 members compared with September 30, 2021, reflecting increases across all product lines.
      • The segment experienced favorable development of prior-periods' health care cost estimates in its Commercial and Government Services businesses during the three months ended December 31, 2021, primarily attributable to third quarter 2021 performance.
      • Prior years' health care costs payable estimates developed favorably by $788 million during the year ended December 31, 2021. This development is reported on a basis consistent with the prior years' development reported in the health care costs payable table in the Company's annual audited financial statements and does not directly correspond to an increase in 2021 operating results.

      See the supplemental information on page 20 for additional information regarding the performance of the Health Care Benefits segment.


      Pharmacy Services Segment

      The Pharmacy Services segment provides a full range of pharmacy benefit management solutions to employers, health plans, government employee groups and government sponsored programs. The segment results for the three months and years ended December 31, 2021 and 2020 were as follows:


      Three Months Ended

      December 31,


      Year Ended

      December 31,

      In millions

      2021


      2020


      Change


      2021


      2020


      Change

      Total revenues

      $

      39,341


      $

      36,355


      $

      2,986


      $

      153,022


      $

      141,938


      $

      11,084

      Adjusted operating income (1)

      1,824


      1,561


      263


      6,859


      5,688


      1,171

      Total pharmacy claims processed (5) (6)

      582.2


      537.9


      44.3


      2,244.7


      2,112.9


      131.8

      Pharmacy network (7)

      498.2


      456.2


      42.0


      1,914.0


      1,790.1


      123.9

      Mail choice (8)

      84.0


      81.7


      2.3


      330.7


      322.8


      7.9

      • Total revenues increased 8.2% and 7.8% for the three months and year ended December 31, 2021, respectively, compared to the prior year primarily driven by increased pharmacy claims volume, growth in specialty pharmacy and brand inflation, partially offset by continued price compression.
      • Adjusted operating income increased 16.8% and 20.6% for the three months and year ended December 31, 2021, respectively, compared to the prior year primarily driven by improved purchasing economics which reflected increased contributions from the products and services of the Company's group purchasing organization and specialty pharmacy (including pharmacy and/or administrative services for providers and 340B covered entities). These increases were partially offset by continued price compression.
      • Total pharmacy claims processed increased 8.2% and 6.2%, on a 30-day equivalent basis, for the three months and year ended December 31, 2021, respectively, compared to the prior year primarily driven by net new business and COVID-19 vaccinations, as well as increased new therapy prescriptions, which were adversely impacted by the COVID-19 pandemic during the three months and year ended December 31, 2020. Excluding the impact of COVID-19 vaccinations, total pharmacy claims processed increased 5.4% and 4.2%, on a 30-day equivalent basis, for the three months and year ended December 31, 2021, respectively, compared to the prior year.

      See the supplemental information on page 22 for additional information regarding the performance of the Pharmacy Services segment.

      Retail/LTC Segment

      The Retail/LTC segment fulfills prescriptions for medications, provides patient care programs, sells a wide assortment of health and wellness products and general merchandise, provides health care services through walk-in medical clinics, provides medical diagnostic testing, administers vaccinations and provides pharmacy services to long-term care facilities. The segment results for the three months and years ended December 31, 2021 and 2020 were as follows:


      Three Months Ended

      December 31,


      Year Ended

      December 31,

      In millions

      2021


      2020


      Change


      2021


      2020


      Change

      Total revenues

      $

      27,111


      $

      24,062


      $

      3,049


      $

      100,105


      $

      91,198


      $

      8,907

      Adjusted operating income (1)

      2,457


      1,775


      682


      7,623


      6,146


      1,477

      Prescriptions filled (5) (6)

      419.8


      376.3


      43.5


      1,587.6


      1,465.2


      122.4

      • Total revenues increased 12.7% and 9.8% for the three months and year ended December 31, 2021, respectively, compared to the prior year primarily driven by increased prescription and front store volume, the administration of COVID-19 vaccinations and diagnostic testing, as well as brand inflation. These increases were partially offset by continued pharmacy reimbursement pressure and the impact of recent generic introductions. COVID-19 vaccinations, diagnostic testing and over-the-counter ("OTC") test kit sales contributed approximately 40% and 45% of the increase in the segment's revenues for the three months and year ended December 31, 2021, respectively, compared to the prior year. The prior year reflected the ongoing expansion of the Company's diagnostic testing program which began in April 2020, an immaterial impact from COVID-19 vaccinations which began in December 2020 and no OTC test kit sales.
      • Adjusted operating income increased 38.4% and 24.0% for the three months and year ended December 31, 2021, respectively, compared to the prior year primarily driven by the administration of COVID-19 vaccinations, the increased prescription and front store volume described above, improved generic drug purchasing, as well as gains from anti-trust legal settlements of $106 million and $231 million recorded in the three months and year ended December 31, 2021, respectively. The increase in adjusted operating income in the year ended December 31, 2021 was also driven by the administration of diagnostic testing. These increases were partially offset by continued pharmacy reimbursement pressure and increased investments in the segment's capabilities and colleague compensation and benefits. COVID-19 vaccinations, diagnostic testing and OTC test kit sales contributed approximately 35% and 30% of the segment's adjusted operating income for the three months and year ended December 31, 2021, respectively.
      • Prescriptions filled increased 11.6% and 8.4%, on a 30-day equivalent basis, for the three months and year ended December 31, 2021, respectively, compared to the prior year primarily driven by COVID-19 vaccinations and the continued adoption of patient care programs, as well as increased new therapy prescriptions, which were adversely impacted by the COVID-19 pandemic during the three months and year ended December 31, 2020. Excluding the impact of COVID-19 vaccinations, prescriptions filled increased 6.1% and 4.3%, on a 30-day equivalent basis, for the three months and year ended December 31, 2021, respectively, compared to the prior year.

      See the supplemental information on page 23 for additional information regarding the performance of the Retail/LTC segment.

      2022 Full-Year Guidance

      The Company confirmed its full-year 2022 GAAP diluted EPS from continuing operations guidance range of $7.04 to $7.24 and its full-year 2022 Adjusted EPS guidance range of $8.10 to $8.30. The Company also revised its full-year 2022 cash flow from operations guidance range to $12.0 billion to $13.0 billion from $12.5 billion to $13.0 billion.

      The adjustment between full-year 2022 GAAP diluted EPS from continuing operations and Adjusted EPS is the exclusion of amortization of intangible assets.

      Teleconference and Webcast

      The Company will be holding a conference call today for investors at 8:00 a.m. (Eastern Time) to discuss its fourth quarter and full-year results. An audio webcast of the call will be broadcast simultaneously for all interested parties through the Investor Relations section of the CVS Health website at http://investors.cvshealth.com. This webcast will be archived and available on the website for a one-year period following the conference call.

      About CVS Health

      CVS Health is the leading health solutions company, delivering care like no one else can. We reach more people and improve the health of communities across America through our local presence, digital channels and approximately 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses, and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that's managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day. Learn more at www.cvshealth.com.

      Cautionary Statement Concerning Forward-Looking Statements

      The Private Securities Litigation Reform Act of 1995 provides a safe harbor for forward-looking statements made by or on behalf of CVS Health Corporation. Statements in this press release that are forward-looking include, but are not limited to, Ms. Lynch's quotation, the information under the headings "2022 Full-Year Guidance" and "Company Highlights" and the information included in the endnotes and reconciliations. By their nature, all forward-looking statements are not guarantees of future performance or results and are subject to risks and uncertainties that are difficult to predict and/or quantify. Actual results may differ materially from those contemplated by the forward-looking statements due to the risks and uncertainties related to the COVID-19 pandemic, including the potential emergence of additional variants, vaccine and testing protocols, government testing initiatives, the geographies impacted by and the severity and duration of the pandemic, the pandemic's impact on the U.S. and global economies and consumer behavior and health care utilization patterns, and the timing, scope and impact of stimulus legislation and other federal, state and local governmental responses to the pandemic, as well as the risks and uncertainties described in our Securities and Exchange Commission ("SEC") filings, including those set forth in the Risk Factors section and under the heading "Cautionary Statement Concerning Forward-Looking Statements" in our most recently filed Annual Report on Form 10-K, our most recently filed Quarterly Report on Form 10-Q and our Current Reports on Form 8-K.

      You are cautioned not to place undue reliance on CVS Health's forward-looking statements. CVS Health's forward-looking statements are and will be based upon management's then-current views and assumptions regarding future events and operating performance, and are applicable only as of the dates of such statements. CVS Health does not assume any duty to update or revise forward-looking statements, whether as a result of new information, future events, uncertainties or otherwise.

      - Tables Follow -

      CVS HEALTH CORPORATION

      Condensed Consolidated Statements of Operations

      (Unaudited)



      Three Months Ended
      December 31,


      Year Ended
      December 31,

      In millions, except per share amounts

      2021


      2020


      2021


      2020

      Revenues:








      Products

      $

      53,973


      $

      49,592


      $

      203,738


      $

      190,688

      Premiums

      19,205


      17,615


      76,132


      69,364

      Services

      3,059


      2,099


      11,042


      7,856

      Net investment income

      367


      248


      1,199


      798

      Total revenues

      76,604


      69,554


      292,111


      268,706

      Operating costs:








      Cost of products sold

      46,378


      42,452


      175,803


      163,981

      Benefit costs

      16,574


      15,145


      64,260


      55,679

      Store impairments

      1,358


      —


      1,358


      —

      Goodwill impairment

      —


      —


      431


      —

      Operating expenses

      10,065


      9,433


      37,066


      35,135

      Total operating costs

      74,375


      67,030


      278,918


      254,795

      Operating income

      2,229


      2,524


      13,193


      13,911

      Interest expense

      608


      678


      2,503


      2,907

      Loss on early extinguishment of debt

      89


      674


      452


      1,440

      Other income

      (38)


      (53)


      (182)


      (206)

      Income before income tax provision

      1,570


      1,225


      10,420


      9,770

      Income tax provision

      274


      241


      2,522


      2,569

      Income from continuing operations

      1,296


      984


      7,898


      7,201

      Loss from discontinued operations, net of tax

      —


      (9)


      —


      (9)

      Net income

      1,296


      975


      7,898


      7,192

      Net (income) loss attributable to noncontrolling interests

      10


      (2)


      12


      (13)

      Net income attributable to CVS Health

      $

      1,306


      $

      973


      $

      7,910


      $

      7,179









      Basic earnings per share:








      Income from continuing operations attributable to CVS Health

      $

      0.99


      $

      0.75


      $

      6.00


      $

      5.49

      Loss from discontinued operations attributable to CVS Health

      $

      —


      $

      (0.01)


      $

      —


      $

      (0.01)

      Net income attributable to CVS Health

      $

      0.99


      $

      0.74


      $

      6.00


      $

      5.48

      Weighted average basic shares outstanding

      1,322


      1,311


      1,319


      1,309

      Diluted earnings per share:








      Income from continuing operations attributable to CVS Health

      $

      0.98


      $

      0.75


      $

      5.95


      $

      5.47

      Loss from discontinued operations attributable to CVS Health

      $

      —


      $

      (0.01)


      $

      —


      $

      (0.01)

      Net income attributable to CVS Health

      $

      0.98


      $

      0.74


      $

      5.95


      $

      5.46

      Weighted average diluted shares outstanding

      1,336


      1,317


      1,329


      1,314

      Dividends declared per share

      $

      0.50


      $

      0.50


      $

      2.00


      $

      2.00

      CVS HEALTH CORPORATION

      Condensed Consolidated Balance Sheets

      (Unaudited)



      At December 31,

      In millions

      2021


      2020

      Assets:




      Cash and cash equivalents

      $

      9,408


      $

      7,854

      Investments

      3,117


      3,000

      Accounts receivable, net

      24,431


      21,742

      Inventories

      17,760


      18,496

      Other current assets

      5,292


      5,277

      Total current assets

      60,008


      56,369

      Long-term investments

      23,025


      20,812

      Property and equipment, net

      12,896


      12,606

      Operating lease right-of-use assets

      19,122


      20,729

      Goodwill

      79,121


      79,552

      Intangible assets, net

      29,026


      31,142

      Separate accounts assets

      5,087


      4,881

      Other assets

      4,714


      4,624

      Total assets

      $

      232,999


      $

      230,715





      Liabilities:




      Accounts payable

      $

      12,544


      $

      11,138

      Pharmacy claims and discounts payable

      17,330


      15,795

      Health care costs payable

      8,808


      7,936

      Policyholders' funds

      4,301


      4,270

      Accrued expenses

      17,670


      14,243

      Other insurance liabilities

      1,303


      1,557

      Current portion of operating lease liabilities

      1,646


      1,638

      Current portion of long-term debt

      4,205


      5,440

      Total current liabilities

      67,807


      62,017

      Long-term operating lease liabilities

      18,177


      18,757

      Long-term debt

      51,971


      59,207

      Deferred income taxes

      6,270


      6,794

      Separate accounts liabilities

      5,087


      4,881

      Other long-term insurance liabilities

      6,402


      7,007

      Other long-term liabilities

      1,904


      2,351

      Total liabilities

      157,618


      161,014





      Shareholders' equity:




      Preferred stock

      —


      —

      Common stock and capital surplus

      47,377


      46,513

      Treasury stock

      (28,173)


      (28,178)

      Retained earnings

      54,906


      49,640

      Accumulated other comprehensive income

      965


      1,414

      Total CVS Health shareholders' equity

      75,075


      69,389

      Noncontrolling interests

      306


      312

      Total shareholders' equity

      75,381


      69,701

      Total liabilities and shareholders' equity

      $

      232,999


      $

      230,715

      CVS HEALTH CORPORATION

      Condensed Consolidated Statements of Cash Flows

      (Unaudited)



      Year Ended
      December 31,

      In millions

      2021


      2020

      Cash flows from operating activities:




      Cash receipts from customers

      $

      284,219


      $

      264,327

      Cash paid for inventory and prescriptions dispensed by retail network pharmacies

      (165,783)


      (158,636)

      Insurance benefits paid

      (63,598)


      (55,124)

      Cash paid to other suppliers and employees

      (31,652)


      (29,763)

      Interest and investment income received

      743


      894

      Interest paid

      (2,469)


      (2,904)

      Income taxes paid

      (3,195)


      (2,929)

      Net cash provided by operating activities

      18,265


      15,865





      Cash flows from investing activities:




      Proceeds from sales and maturities of investments

      7,246


      6,467

      Purchases of investments

      (9,963)


      (9,639)

      Purchases of property and equipment

      (2,520)


      (2,437)

      Proceeds from sale-leaseback transactions

      —


      101

      Acquisitions (net of cash acquired)

      (146)


      (866)

      Proceeds from sale of subsidiary

      —


      840

      Other

      122


      —

      Net cash used in investing activities

      (5,261)


      (5,534)





      Cash flows from financing activities:




      Proceeds from issuance of long-term debt

      987


      9,958

      Repayments of long-term debt

      (10,254)


      (15,631)

      Derivative settlements

      —


      (7)

      Dividends paid

      (2,625)


      (2,624)

      Proceeds from exercise of stock options

      549


      264

      Payments for taxes related to net share settlement of equity awards

      (168)


      (88)

      Other

      155


      432

      Net cash used in financing activities

      (11,356)


      (7,696)

      Net increase in cash, cash equivalents and restricted cash

      1,648


      2,635

      Cash, cash equivalents and restricted cash at the beginning of the period

      11,043


      8,408

      Cash, cash equivalents and restricted cash at the end of the period

      $

      12,691


      $

      11,043

      CVS HEALTH CORPORATION

      Condensed Consolidated Statements of Cash Flows

      (Unaudited)



      Year Ended
      December 31,

      In millions

      2021


      2020

      Reconciliation of net income to net cash provided by operating activities:




      Net income

      $

      7,898


      $

      7,192

      Adjustments required to reconcile net income to net cash provided by operating activities:




      Depreciation and amortization

      4,512


      4,441

      Store impairments

      1,358


      —

      Goodwill impairment

      431


      —

      Stock-based compensation

      484


      400

      Gain on sale of subsidiary

      —


      (269)

      Loss on early extinguishment of debt

      452


      1,440

      Deferred income taxes

      (428)


      (570)

      Other noncash items

      (390)


      72

      Change in operating assets and liabilities, net of effects from acquisitions:




      Accounts receivable, net

      (2,703)


      (1,510)

      Inventories

      735


      (973)

      Other assets

      (3)


      364

      Accounts payable and pharmacy claims and discounts payable

      2,898


      2,769

      Health care costs payable and other insurance liabilities

      169


      (231)

      Other liabilities

      2,852


      2,740

      Net cash provided by operating activities

      $

      18,265


      $

      15,865


      Non-GAAP Financial Information

      The Company uses non-GAAP financial measures to analyze underlying business performance and trends. The Company believes that providing these non-GAAP financial measures enhances the Company's and investors' ability to compare the Company's past financial performance with its current performance. These non-GAAP financial measures are provided as supplemental information to the financial measures presented in this press release that are calculated and presented in accordance with GAAP. Non-GAAP financial measures should not be considered a substitute for, or superior to, financial measures determined or calculated in accordance with GAAP. The Company's definitions of its non-GAAP financial measures may not be comparable to similarly titled measures reported by other companies.

      Non-GAAP financial measures such as consolidated adjusted operating income, adjusted earnings per share (EPS) and adjusted income from continuing operations attributable to CVS Health exclude from the relevant GAAP metrics, as applicable: amortization of intangible assets and other items, if any, that neither relate to the ordinary course of the Company's business nor reflect the Company's underlying business performance.

      For the periods covered in this press release, the following items are excluded from the non-GAAP financial measures described above, as applicable, because the Company believes they neither relate to the ordinary course of the Company's business nor reflect the Company's underlying business performance:

      • The Company's acquisition activities have resulted in the recognition of intangible assets as required under the acquisition method of accounting which consist primarily of trademarks, customer contracts/relationships, covenants not to compete, technology, provider networks and value of business acquired. Definite-lived intangible assets are amortized over their estimated useful lives and are tested for impairment when events indicate that the carrying value may not be recoverable. The amortization of intangible assets is reflected in the condensed consolidated statements of operations in operating expenses within each segment. Although intangible assets contribute to the Company's revenue generation, the amortization of intangible assets does not directly relate to the underwriting of the Company's insurance products, the services performed for the Company's customers or the sale of the Company's products or services. Additionally, intangible asset amortization expense typically fluctuates based on the size and timing of the Company's acquisition activity. Accordingly, the Company believes excluding the amortization of intangible assets enhances the Company's and investors' ability to compare the Company's past financial performance with its current performance and to analyze underlying business performance and trends. Intangible asset amortization excluded from the related non-GAAP financial measure represents the entire amount recorded within the Company's GAAP financial statements, and the revenue generated by the associated intangible assets has not been excluded from the related non-GAAP financial measure. Intangible asset amortization is excluded from the related non-GAAP financial measure because the amortization, unlike the related revenue, is not affected by operations of any particular period unless an intangible asset becomes impaired or the estimated useful life of an intangible asset is revised.
      • During the three months and years ended December 31, 2021 and 2020, acquisition-related integration costs relate to the acquisition of Aetna Inc. The acquisition-related integration costs are reflected in the condensed consolidated statements of operations in operating expenses within the Corporate/Other segment.
      • During the three months and year ended December 31, 2021, the store impairment charge relates to the write down of operating lease right-of-use assets and property and equipment in connection with the planned closure of approximately 900 retail stores between 2022 and 2024. The store impairment charge is reflected in the condensed consolidated statements of operations within the Retail/LTC segment.
      • During the year ended December 31, 2021, the goodwill impairment charge relates to the LTC reporting unit within the Retail/LTC segment.
      • In June 2021, the Company received $61 million related to a purchase price working capital adjustment for an acquisition completed during the first quarter of 2020. The resolution of this matter occurred subsequent to the acquisition accounting measurement period and is reflected in the condensed consolidated statement of operations for the year ended December 31, 2021 as a reduction of operating expenses within the Health Care Benefits segment.
      • During the year ended December 31, 2020, the gain on divestiture of subsidiary represents the pre-tax gain on the sale of the Company's Coventry Health Care Workers' Compensation business ("Workers' Compensation business"), which the Company sold on July 31, 2020 for approximately $850 million. The gain on divestiture was finalized in the three months ended December 31, 2020 and is reflected as a reduction in operating expenses in the condensed consolidated statement of operations within the Health Care Benefits segment in the year ended December 31, 2020.
      • During the three months and year ended December 31, 2020, the Company received $313 million owed to it under the Patient Protection and Affordable Care Act and the Health Care and Education Reconciliation Act of 2010 (collectively, the "ACA") risk corridor program that was previously fully reserved for as payment was uncertain. After considering offsetting items such as the ACA's minimum medical loss ratio ("MLR") rebate requirements and premium taxes, the Company recognized pre-tax income of $307 million in the condensed consolidated statements of operations within the Health Care Benefits segment. The portion of the ACA risk corridor receipt attributable to noncontrolling interest was $12 million related to third party ownership interests in the Company's consolidated operating entities.
      • During the three months and year ended December 31, 2021, the loss on early extinguishment of debt relates to the Company's repayment of approximately $2.3 billion of its outstanding senior notes in December 2021 pursuant to its early redemption make-whole provision for such senior notes. During the year ended December 31, 2021, the loss on early extinguishment of debt also relates to the Company's repayment of approximately $2.0 billion of its outstanding senior notes in August 2021 pursuant to its tender offer for such senior notes. During the three months and year ended December 31, 2020, the loss on early extinguishment of debt relates to the Company's repayment of $4.5 billion of its outstanding senior notes in December 2020 pursuant to its tender offers for such senior notes. During the year ended December 31, 2020, the loss on early extinguishment of debt also relates to the Company's repayment of $6.0 billion of its outstanding senior notes in August 2020 pursuant to its tender offers for such senior notes.
      • The corresponding tax benefit or expense related to the items excluded from adjusted income from continuing operations attributable to CVS Health and Adjusted EPS above. The nature of each non-GAAP adjustment is evaluated to determine whether a discrete adjustment should be made to the adjusted income tax provision. During the three months and year ended December 31, 2021, the Company's non-GAAP tax provision also excludes certain tax benefits primarily related to IRS approval of a prior year tax refund claim. During the three months ended December 31, 2020, the Company realized certain tax losses that were able to be used to offset a portion of the taxable gain related to the July 2020 sale of the Workers' Compensation business, which reduced total tax expense for the three months and year ended December 31, 2020.

      See endnotes (1) and (2) on page 26 for definitions of non-GAAP financial measures. Reconciliations of each non-GAAP financial measure to the most directly comparable GAAP financial measure are presented on pages 15 through 17 and page 25.

      Reconciliations of Non-GAAP Financial Measures to the Most Directly Comparable GAAP Financial Measures

      Adjusted Operating Income
      (Unaudited)

      The following are reconciliations of consolidated operating income (GAAP measure) to consolidated adjusted operating income, as well as reconciliations of segment GAAP operating income to segment adjusted operating income:


      Three Months Ended December 31, 2021

      In millions

      Health Care
      Benefits


      Pharmacy
      Services


      Retail/
      LTC


      Corporate/
      Other


      Intersegment
      Eliminations


      Consolidated
      Totals

      Operating income (loss) (GAAP
      measure)

      $

      152


      $

      1,780


      $

      973


      $

      (488)


      $

      (188)


      $

      2,229

      Amortization of intangible assets

      358


      44


      126


      1


      —


      529

      Acquisition-related integration costs

      —


      —


      —


      31


      —


      31

      Store impairments

      —


      —


      1,358


      —


      —


      1,358

      Adjusted operating income (loss) (1)

      $

      510


      $

      1,824


      $

      2,457


      $

      (456)


      $

      (188)


      $

      4,147


      Three Months Ended December 31, 2020

      In millions

      Health Care
      Benefits


      Pharmacy
      Services


      Retail/
      LTC


      Corporate/
      Other


      Intersegment
      Eliminations


      Consolidated
      Totals

      Operating income (loss) (GAAP
      measure)

      $

      56


      $

      1,505


      $

      1,644


      $

      (512)


      $

      (169)


      $

      2,524

      Amortization of intangible assets

      402


      56


      131


      1


      —


      590

      Acquisition-related integration costs

      —


      —


      —


      136


      —


      136

      Adjustment to gain on divestiture of
      subsidiary

      2


      —


      —


      —


      —


      2

      Receipt of fully reserved ACA risk
      corridor receivable

      (307)


      —


      —


      —


      —


      (307)

      Adjusted operating income (loss) (1)

      $

      153


      $

      1,561


      $

      1,775


      $

      (375)


      $

      (169)


      $

      2,945



      Year Ended December 31, 2021

      In millions

      Health Care
      Benefits


      Pharmacy
      Services


      Retail/
      LTC


      Corporate/
      Other


      Intersegment
      Eliminations


      Consolidated
      Totals

      Operating income (loss) (GAAP
      measure)

      $

      3,521


      $

      6,667


      $

      5,322


      $

      (1,606)


      $

      (711)


      $

      13,193

      Amortization of intangible assets

      1,552


      192


      512


      3


      —


      2,259

      Acquisition-related integration costs

      —


      —


      —


      132


      —


      132

      Store impairments

      —


      —


      1,358


      —


      —


      1,358

      Goodwill impairment

      —


      —


      431


      —


      —


      431

      Acquisition purchase price adjustment
      outside of measurement period

      (61)


      —


      —


      —


      —


      (61)

      Adjusted operating income (loss) (1)

      $

      5,012


      $

      6,859


      $

      7,623


      $

      (1,471)


      $

      (711)


      $

      17,312


      Year Ended December 31, 2020

      In millions

      Health Care
      Benefits


      Pharmacy
      Services


      Retail/
      LTC


      Corporate/
      Other


      Intersegment
      Eliminations


      Consolidated
      Totals

      Operating income (loss) (GAAP
      measure)

      $

      5,166


      $

      5,454


      $

      5,640


      $

      (1,641)


      $

      (708)


      $

      13,911

      Amortization of intangible assets

      1,598


      234


      506


      3


      —


      2,341

      Acquisition-related integration costs

      —


      —


      —


      332


      —


      332

      Gain on divestiture of subsidiary

      (269)


      —


      —


      —


      —


      (269)

      Receipt of fully reserved ACA risk
      corridor receivable

      (307)


      —


      —


      —


      —


      (307)

      Adjusted operating income (loss) (1)

      $

      6,188


      $

      5,688


      $

      6,146


      $

      (1,306)


      $

      (708)


      $

      16,008


      Adjusted Earnings Per Share
      (Unaudited)

      The following are reconciliations of income from continuing operations attributable to CVS Health to adjusted income from continuing operations attributable to CVS Health and calculations of GAAP diluted EPS from continuing operations and Adjusted EPS: 



      Three Months Ended
      December 31, 2021


      Three Months Ended
      December 31, 2020

      In millions, except per share amounts

      Total
      Company


      Per
      Common
      Share


      Total
      Company


      Per
      Common
      Share

      Income from continuing operations (GAAP measure)

      $

      1,296




      $

      984



      Net (income) loss attributable to noncontrolling interests
      (GAAP measure)

      10




      (2)



      Income from continuing operations attributable to CVS Health
      (GAAP measure)

      1,306


      $

      0.98


      982


      $

      0.75

      Amortization of intangible assets

      529


      0.40


      590


      0.45

      Acquisition-related integration costs

      31


      0.02


      136


      0.10

      Store impairments

      1,358


      1.02


      —


      —

      Adjustment to gain on divestiture of subsidiary

      —


      —


      2


      —

      Receipt of fully reserved ACA risk corridor receivable

      —


      —


      (307)


      (0.23)

      Loss on early extinguishment of debt

      89


      0.07


      674


      0.51

      Tax impact of non-GAAP adjustments

      (674)


      (0.51)


      (380)


      (0.29)

      Receipt of fully reserved ACA risk corridor receivable
      attributable to noncontrolling interest, net of tax

      —


      —


      12


      0.01

      Adjusted income from continuing operations attributable to
      CVS Health (2)

      $

      2,639


      $

      1.98


      $

      1,709


      $

      1.30









      Weighted average diluted shares outstanding



      1,336




      1,317


      Year Ended
      December 31, 2021


      Year Ended
      December 31, 2020

      In millions, except per share amounts

      Total
      Company


      Per
      Common
      Share


      Total
       Company


      Per
      Common
       Share

      Income from continuing operations (GAAP measure)

      $

      7,898




      $

      7,201



      Net (income) loss attributable to noncontrolling interests
      (GAAP measure)

      12




      (13)



      Income from continuing operations attributable to CVS Health
      (GAAP measure)

      7,910


      $

      5.95


      7,188


      $

      5.47

      Amortization of intangible assets

      2,259


      1.70


      2,341


      1.78

      Acquisition-related integration costs

      132


      0.10


      332


      0.25

      Store impairments

      1,358


      1.02


      —


      —

      Goodwill impairment

      431


      0.33


      —


      —

      Acquisition purchase price adjustment outside of
      measurement period

      (61)


      (0.05)


      —


      —

      Gain on divestiture of subsidiary

      —


      —


      (269)


      (0.20)

      Receipt of fully reserved ACA risk corridor receivable

      —


      —


      (307)


      (0.23)

      Loss on early extinguishment of debt

      452


      0.34


      1,440


      1.09

      Tax impact of non-GAAP adjustments

      (1,316)


      (0.99)


      (877)


      (0.67)

      Receipt of fully reserved ACA risk corridor receivable
      attributable to noncontrolling interest, net of tax

      —


      —


      12


      0.01

      Adjusted income from continuing operations attributable to
      CVS Health (2)

      $

      11,165


      $

      8.40


      $

      9,860


      $

      7.50









      Weighted average diluted shares outstanding



      1,329




      1,314

      Supplemental Information
      (Unaudited)

      The Company's segments maintain separate financial information, and the Company's chief operating decision maker (the "CODM") evaluates the segments' operating results on a regular basis in deciding how to allocate resources among the segments and in assessing segment performance. The CODM evaluates the performance of the Company's segments based on adjusted operating income, which is defined as operating income (GAAP measure) excluding the impact of amortization of intangible assets and other items, if any, that neither relate to the ordinary course of the Company's business nor reflect the Company's underlying business performance as further described in endnote (1). The Company uses adjusted operating income as its principal measure of segment performance as it enhances the Company's ability to compare past financial performance with current performance and analyze underlying business performance and trends.

      The following is a reconciliation of financial measures of the Company's segments to the consolidated totals:


      In millions

      Health Care
      Benefits


      Pharmacy
      Services (a)


      Retail/
      LTC


      Corporate/
      Other


      Intersegment
      Eliminations (b)


      Consolidated
      Totals

      Three Months Ended












      December 31, 2021












      Total revenues

      $

      20,699


      $

      39,341


      $

      27,111


      $

      233


      $

      (10,780)


      $

      76,604

      Adjusted operating income
      (loss) (1)

      510


      1,824


      2,457


      (456)


      (188)


      4,147

      December 31, 2020












      Total revenues

      19,103


      36,355


      24,062


      134


      (10,100)


      69,554

      Adjusted operating income
      (loss) (1)

      153


      1,561


      1,775


      (375)


      (169)


      2,945













      Year Ended












      December 31, 2021












      Total revenues

      $

      82,186


      $

      153,022


      $

      100,105


      $

      721


      $

      (43,923)


      $

      292,111

      Adjusted operating income
      (loss) (1)

      5,012


      6,859


      7,623


      (1,471)


      (711)


      17,312

      December 31, 2020












      Total revenues

      75,467


      141,938


      91,198


      426


      (40,323)


      268,706

      Adjusted operating income
      (loss) (1)

      6,188


      5,688


      6,146


      (1,306)


      (708)


      16,008

      _____________________________________________

      (a)     

      Total revenues of the Pharmacy Services segment include approximately $2.6 billion and $2.4 billion of retail co-payments for the three months ended December 31, 2021 and 2020, respectively, and $11.6 billion and $10.9 billion of retail co-payments for the years ended December 31, 2021 and 2020, respectively.

      (b)    

      Intersegment revenue eliminations relate to intersegment revenue generating activities that occur between the Health Care Benefits segment, the Pharmacy Services segment, and/or the Retail/LTC segment. Intersegment adjusted operating income eliminations occur when members of Pharmacy Services Segment clients ("PSS members") enrolled in Maintenance Choice® elect to pick up maintenance prescriptions at one of the Company's retail pharmacies instead of receiving them through the mail. When this occurs, both the Pharmacy Services and Retail/LTC segments record the adjusted operating income on a stand-alone basis. 

      Supplemental Information
      (Unaudited)

      Health Care Benefits Segment

      The following table summarizes the Health Care Benefits segment's performance for the respective periods:










      Change


      Three Months Ended
      December 31,


      Year Ended
      December 31,


      Three Months Ended
      December 31,
      2021 vs 2020


      Year Ended
      December 31,
      2021 vs 2020

      In millions, except percentages and
      basis points ("bps")

      2021


      2020


      2021


      2020


      $


      %


      $


      %

      Revenues:
















      Premiums

      $

      19,195


      $

      17,602


      $

      76,064


      $

      69,301


      $

      1,593


      9.1%


      $

      6,763


      9.8%

      Services

      1,350


      1,359


      5,536


      5,683


      (9)


      (0.7)%


      (147)


      (2.6)%

      Net investment income

      154


      142


      586


      483


      12


      8.5%


      103


      21.3%

      Total revenues

      20,699


      19,103


      82,186


      75,467


      1,596


      8.4%


      6,719


      8.9%

      Benefit costs

      16,691


      15,267


      64,662


      56,083


      1,424


      9.3%


      8,579


      15.3%

      MBR (Benefit costs as a % of
      premium revenues) (3)

      87.0%


      86.7%


      85.0%


      80.9%


      30

      bps



      410

      bps


      Operating expenses

      $

      3,856


      $

      3,780


      $

      14,003


      $

      14,218


      $

      76


      2.0%


      $

      (215)


      (1.5)%

      Operating expenses as a % of
      total revenues

      18.6%


      19.8%


      17.0%


      18.8%









      Operating income

      $

      152


      $

      56


      $

      3,521


      $

      5,166


      $

      96


      171.4%


      $

      (1,645)


      (31.8)%

      Operating income as a % of
      total revenues

      0.7%


      0.3%


      4.3%


      6.8%









      Adjusted operating income (1)

      $

      510


      $

      153


      $

      5,012


      $

      6,188


      $

      357


      233.3%


      $

      (1,176)


      (19.0)%

      Adjusted operating income as a
      % of total revenues

      2.5%


      0.8%


      6.1%


      8.2%









      Premium revenues (by business):
















      Government

      $

      14,022


      $

      12,302


      $

      55,739


      $

      48,928


      $

      1,720


      14.0%


      $

      6,811


      13.9%

      Commercial

      5,173


      5,300


      20,325


      20,373


      (127)


      (2.4)%


      (48)


      (0.2)%

      The following table summarizes the Health Care Benefits segment's medical membership for the respective periods:


      December 31, 2021


      September 30, 2021


      December 31, 2020

      In thousands

      Insured


      ASC


      Total


      Insured


      ASC


      Total


      Insured


      ASC


      Total

      Medical membership: (4)


















      Commercial

      3,258


      13,530


      16,788


      3,224


      13,529


      16,753


      3,258


      13,644


      16,902

      Medicare Advantage

      2,971


      —


      2,971


      2,953


      —


      2,953


      2,705


      —


      2,705

      Medicare Supplement

      1,285


      —


      1,285


      1,242


      —


      1,242


      1,082


      —


      1,082

      Medicaid

      2,333


      471


      2,804


      2,289


      460


      2,749


      2,100


      623


      2,723

      Total medical membership

      9,847


      14,001


      23,848


      9,708


      13,989


      23,697


      9,145


      14,267


      23,412



















      Supplemental membership information:















      Medicare Prescription Drug Plan (standalone)

      5,777






      5,740






      5,490

      Supplemental Information
      (Unaudited)

      The following table shows the components of the change in health care costs payable during the years ended December 31, 2021 and 2020:


      Year Ended
      December 31,

      In millions

      2021


      2020

      Health care costs payable, beginning of period

      $

      7,936


      $

      6,879

      Less: Reinsurance recoverables

      10


      5

      Health care costs payable, beginning of period, net

      7,926


      6,874

      Acquisition

      —


      414

      Add: Components of incurred health care costs




      Current year

      64,761


      55,835

      Prior years (a)

      (788)


      (429)

      Total incurred health care costs (b)

      63,973


      55,406

      Less: Claims paid




      Current year

      56,323


      48,770

      Prior years

      6,792


      6,009

      Total claims paid

      63,115


      54,779

      Add: Premium deficiency reserve

      16


      11

      Health care costs payable, end of period, net

      8,800


      7,926

      Add: Reinsurance recoverables

      8


      10

      Health care costs payable, end of period

      $

      8,808


      $

      7,936

      _____________________________________________

      (a)     

      Negative amounts reported for incurred health care costs related to prior years result from claims being settled for amounts less than originally estimated.

      (b)    

      Total incurred health care costs for the years ended December 31, 2021 and 2020 in the table above exclude (i) $16 million and $11 million, respectively, for a premium deficiency reserve related to the Company's Medicaid products, (ii) $59 million and $41 million, respectively, of benefit costs recorded in the Health Care Benefits segment that are included in other insurance liabilities on the condensed consolidated balance sheets and (iii) $212 million and $221 million, respectively, of benefit costs recorded in the Corporate/Other segment that are included in other insurance liabilities on the condensed consolidated balance sheets.

      The following table summarizes the Health Care Benefits segment's days claims payable for the respective periods:


      December 31, 2021


      September 30, 2021


      June 30, 2021


      March 31, 2021


      December 31, 2020

      Days Claims Payable (9)

      49


      51


      48


      48


      48

      Supplemental Information
      (Unaudited)

      Pharmacy Services Segment

      The following table summarizes the Pharmacy Services segment's performance for the respective periods:











      Change


      Three Months Ended
      December 31,


      Year Ended
      December 31,


      Three Months Ended
      December 31,
      2021 vs 2020


      Year Ended
      December 31,
      2021 vs 2020

      In millions, except percentages

      2021


      2020


      2021


      2020


      $


      %


      $


      %

      Revenues:
















      Products

      $

      39,035


      $

      36,148


      $

      151,851


      $

      140,950


      $

      2,887


      8.0%


      $

      10,901


      7.7%

      Services

      306


      207


      1,171


      988


      99


      47.8%


      183


      18.5%

      Total revenues

      39,341


      36,355


      153,022


      141,938


      2,986


      8.2%


      11,084


      7.8%

      Cost of products sold

      37,180


      34,462


      144,894


      135,045


      2,718


      7.9%


      9,849


      7.3%

      Gross profit (10)

      2,161


      1,893


      8,128


      6,893


      268


      14.2%


      1,235


      17.9%

      Gross margin (Gross profit as a
      % of total revenues) (10)

      5.5%


      5.2%


      5.3%


      4.9%









      Operating expenses

      $

      381


      $

      388


      $

      1,461


      $

      1,439


      $

      (7)


      (1.8)%


      $

      22


      1.5%

      Operating expenses as a % of
      total revenues

      1.0%


      1.1%


      1.0   %


      1.0%









      Operating income

      $

      1,780


      $

      1,505


      $

      6,667


      $

      5,454


      $

      275


      18.3%


      $

      1,213


      22.2%

      Operating income as a % of
      total revenues

      4.5%


      4.1%


      4.4%


      3.8%









      Adjusted operating income (1)

      $

      1,824


      $

      1,561


      $

      6,859


      $

      5,688


      $

      263


      16.8%


      $

      1,171


      20.6%

      Adjusted operating income as
      a % of total revenues

      4.6%


      4.3%


      4.5%


      4.0%









      Revenues (by distribution
      channel):
















      Pharmacy network (7)

      $

      23,239


      $

      21,936


      $

      91,715


      $

      85,045


      $

      1,303


      5.9%


      $

      6,670


      7.8%

      Mail choice (8)

      15,862


      14,256


      60,547


      56,071


      1,606


      11.3%


      4,476


      8.0%

      Other

      240


      163


      760


      822


      77


      47.2%


      (62)


      (7.5)%

      Pharmacy claims processed: (5) (6)
















      Total (a)

      582.2


      537.9


      2,244.7


      2,112.9


      44.3


      8.2%


      131.8


      6.2%

      Pharmacy network (7)

      498.2


      456.2


      1,914.0


      1,790.1


      42.0


      9.2%


      123.9


      6.9%

      Mail choice (8)

      84.0


      81.7


      330.7


      322.8


      2.3


      2.8%


      7.9


      2.4%

      Generic dispensing rate: (6) (11)
















      Total (b)

      85.4%


      87.5%


      86.8%


      88.2%









      Pharmacy network (7)

      85.4%


      87.9%


      87.0%


      88.7%









      Mail choice (8)

      85.5%


      85.2%


      85.6%


      85.3%









      _____________________________________________

      (a)     

      Excluding the impact of COVID-19 vaccinations, total pharmacy claims processed increased 5.4% and 4.2%, on a 30-day equivalent basis, for the three months and year ended December 31, 2021, respectively, compared to the prior year.

      (b)    

      Excluding the impact of COVID-19 vaccinations, the Pharmacy Services segment's total generic dispensing rate increased to 87.7% and 88.5%, respectively, in the three months and year ended December 31, 2021.

      Supplemental Information
      (Unaudited)

      Retail/LTC Segment

      The following table summarizes the Retail/LTC segment's performance for the respective periods:











      Change


      Three Months Ended
      December 31,


      Year Ended
      December 31,


      Three Months Ended
      December 31,
      2021 vs 2020


      Year Ended
      December 31,
      2021 vs 2020

      In millions, except percentages

      2021


      2020


      2021


      2020


      $


      %


      $


      %

      Revenues:
















      Products

      $

      25,678


      $

      23,522


      $

      95,652


      $

      89,944


      $

      2,156


      9.2%


      $

      5,708


      6.3%

      Services

      1,429


      540


      4,436


      1,254


      889


      164.6%


      3,182


      253.7%

      Net investment income

      4


      —


      17


      —


      4


      100.0%


      17


      100.0%

      Total revenues

      27,111


      24,062


      100,105


      91,198


      3,049


      12.7%


      8,907


      9.8%

      Cost of products sold

      19,457


      17,587


      72,832


      67,284


      1,870


      10.6%


      5,548


      8.2%

      Gross profit (10)

      7,654


      6,475


      27,273


      23,914


      1,179


      18.2%


      3,359


      14.0%

      Gross margin (Gross profit as
      a % of total revenues) (10)

      28.2%


      26.9%


      27.2%


      26.2%









      Store impairments

      $

      1,358


      $

      —


      $

      1,358


      $

      —


      $

      1,358


      100.0%


      $

      1,358


      100.0%

      Goodwill impairment

      —


      —


      431


      —


      —


      —%


      431


      100.0%

      Operating expenses

      5,323


      4,831


      20,162


      18,274


      492


      10.2%


      1,888


      10.3%

      Operating expenses as a % of
      total revenues

      19.6%


      20.1%


      20.1%


      20.0%









      Operating income

      $

      973


      $

      1,644


      $

      5,322


      $

      5,640


      $

      (671)


      (40.8)%


      $

      (318)


      (5.6)%

      Operating income as a % of
      total revenues

      3.6%


      6.8%


      5.3%


      6.2%









      Adjusted operating income (1)

      $

      2,457


      $

      1,775


      $

      7,623


      $

      6,146


      $

      682


      38.4%


      $

      1,477


      24.0%

      Adjusted operating income as
      a % of total revenues

      9.1%


      7.4%


      7.6%


      6.7%









      Revenues (by major
      goods/service lines):
















      Pharmacy

      $

      20,340


      $

      18,343


      $

      76,121


      $

      70,176


      $

      1,997


      10.9%


      $

      5,945


      8.5%

      Front Store

      6,060


      5,054


      21,315


      19,655


      1,006


      19.9%


      1,660


      8.4%

      Other

      707


      665


      2,652


      1,367


      42


      6.3%


      1,285


      94.0%

      Net investment income

      4


      —


      17


      —


      4


      100.0%


      17


      100.0%

      Prescriptions filled (5) (6) (a)

      419.8


      376.3


      1,587.6


      1,465.2


      43.5


      11.6%


      122.4


      8.4%

      Same store sales increase
      (decrease): (12)
















      Total

      13.4%


      5.3%


      8.9%


      5.6%









      Pharmacy

      11.8%


      7.5%


      9.3%


      7.0%









      Front Store

      18.9%


      (1.8)%


      7.6%


      0.9%









      Prescription volume (6)

      12.8%


      2.9%


      9.3%


      4.7%









      Generic dispensing rate (6) (11) (b)

      83.4%


      87.0%


      85.7%


      88.3%









      _____________________________________________

      (a)     

      Excluding the impact of COVID-19 vaccinations, prescriptions filled increased 6.1% and 4.3%, on a 30-day equivalent basis, for the three months and year ended December 31, 2021, respectively, compared to the prior year.

      (b)    

      Excluding the impact of COVID-19 vaccinations, the Retail/LTC segment's total generic dispensing rate increased to 87.6% and 89.0%, respectively, in the three months and year ended December 31, 2021.

      Supplemental Information
      (Unaudited)

      Corporate/Other Segment

      The following table summarizes the Corporate/Other segment's performance for the respective periods:










      Change


      Three Months Ended
      December 31,


      Year Ended
      December 31,


      Three Months Ended
      December 31,
      2021 vs 2020


      Year Ended
      December 31,
      2021 vs 2020

      In millions, except percentages

      2021


      2020


      2021


      2020


      $


      %


      $


      %

      Revenues:
















      Premiums

      $

      10


      $

      13


      $

      68


      $

      63


      $

      (3)


      (23.1)%


      $

      5


      7.9%

      Services

      14


      15


      57


      48


      (1)


      (6.7)%


      9


      18.8%

      Net investment income

      209


      106


      596


      315


      103


      97.2%


      281


      89.2%

      Total revenues

      233


      134


      721


      426


      99


      73.9%


      295


      69.2%

      Cost of products sold

      10


      —


      37


      —


      10


      100.0%


      37


      100.0%

      Benefit costs

      44


      48


      212


      221


      (4)


      (8.3)%


      (9)


      (4.1)%

      Operating expenses

      667


      598


      2,078


      1,846


      69


      11.5%


      232


      12.6%

      Operating loss

      (488)


      (512)


      (1,606)


      (1,641)


      24


      4.7%


      35


      2.1%

      Adjusted operating loss (1)

      (456)


      (375)


      (1,471)


      (1,306)


      (81)


      (21.6)%


      (165)


      (12.6)%

      Adjusted Earnings Per Share Guidance
      (Unaudited)

      The following reconciliations of projected income from continuing operations to projected adjusted income from continuing operations attributable to CVS Health and calculations of projected GAAP diluted EPS from continuing operations and projected Adjusted EPS contain forward-looking information. All forward-looking information involves risks and uncertainties. Actual results may differ materially from those contemplated by the forward-looking information for a number of reasons as described in our SEC filings, including those set forth in the Risk Factors section and under the heading "Cautionary Statement Concerning Forward-Looking Statements" in our most recently filed Annual Report on Form 10-K and in our most recently filed Quarterly Report on Form 10-Q. See "Non-GAAP Financial Information" earlier in this press release and endnote (2) later in this press release for more information on how we calculate Adjusted EPS.


      Year Ending December 31, 2022


      Low


      High

      In millions, except per share amounts

      Total
      Company


      Per
      Common
       Share


      Total
      Company


      Per
      Common
      Share

      Income from continuing operations (GAAP measure)

      $

      9,373




      $

      9,633



      Net income attributable to noncontrolling interests (GAAP
      measure)

      (3)




      (3)



      Income from continuing operations attributable to CVS Health
      (GAAP measure)

      9,370


      $

      7.04


      9,630


      $

      7.24

      Non-GAAP adjustments:








      Amortization of intangible assets

      1,870


      1.41


      1,870


      1.41

      Tax impact of non-GAAP adjustments

      (470)


      (0.35)


      (470)


      (0.35)

      Adjusted income from continuing operations attributable to CVS
      Health (2)

      $

      10,770


      $

      8.10


      $

      11,030


      $

      8.30









      Weighted average diluted shares outstanding



      1,330




      1,330

      Endnotes

      (1) 

      The Company defines adjusted operating income as operating income (GAAP measure) excluding the impact of amortization of intangible assets and other items, if any, that neither relate to the ordinary course of the Company's business nor reflect the Company's underlying business performance, such as acquisition-related integration costs, store impairments, goodwill impairments, acquisition purchase price adjustments outside of the acquisition accounting measurement period, gains/losses on divestitures and income associated with the receipt of fully reserved amounts owed to the Company under the ACA risk corridor program. The Company uses adjusted operating income as its principal measure of segment performance as it enhances the Company's ability to compare past financial performance with current performance and analyze underlying business performance and trends. The consolidated measure is not determined in accordance with GAAP and should not be considered a substitute for, or superior to, the most directly comparable GAAP measure, consolidated operating income. See "Non-GAAP Financial Information" earlier in this press release for additional information regarding the items excluded from consolidated operating income in determining consolidated adjusted operating income.

      (2) 

      Adjusted EPS is calculated by dividing adjusted income from continuing operations attributable to CVS Health by the Company's weighted average diluted shares outstanding. The Company defines adjusted income from continuing operations attributable to CVS Health as income from continuing operations attributable to CVS Health (GAAP measure) excluding the impact of amortization of intangible assets and other items, if any, that neither relate to the ordinary course of the Company's business nor reflect the Company's underlying business performance, such as acquisition-related integration costs, store impairments, goodwill impairments, acquisition purchase price adjustments outside of the acquisition accounting measurement period, gains/losses on divestitures, income associated with the receipt of fully reserved amounts owed to the Company under the ACA risk corridor program, losses on early extinguishment of debt and the corresponding income tax benefit or expense related to the items excluded from adjusted income from continuing operations attributable to CVS Health. See "Non-GAAP Financial Information" earlier in this press release for additional information regarding the items excluded from income from continuing operations attributable to CVS Health in determining adjusted income from continuing operations attributable to CVS Health.

      (3) 

      Medical benefit ratio is calculated as benefit costs divided by premium revenues and represents the percentage of premium revenues spent on medical benefits for the Company's insured members. Management uses MBR to assess the underlying business performance and underwriting of its insurance products, understand variances between actual results and expected results and identify trends in period-over-period results. MBR provides management and investors with information useful in assessing the operating results of the Company's insured Health Care Benefits products.

      (4) 

      Medical membership represents the number of members covered by the Company's insured and ASC medical products and related services at a specified point in time. Management uses this metric to understand variances between actual medical membership and expected amounts as well as trends in period-over-period results. This metric provides management and investors with information useful in understanding the impact of medical membership on segment total revenues and operating results.

      (5) 

      Total pharmacy claims processed represents the number of prescription claims processed through the Company's pharmacy benefits manager and dispensed by either its retail network pharmacies or its own mail and specialty pharmacies. Prescriptions filled represents the number of prescriptions dispensed through the Retail/LTC segment's pharmacies. Management uses these metrics to understand variances between actual claims processed and prescriptions dispensed, respectively, and expected amounts as well as trends in period-over-period results. These metrics provide management and investors with information useful in understanding the impact of pharmacy claim volume and prescription volume, respectively, on segment total revenues and operating results.

      (6) 

      Includes an adjustment to convert 90-day prescriptions to the equivalent of three 30-day prescriptions. This adjustment reflects the fact that these prescriptions include approximately three times the amount of product days supplied compared to a normal prescription. 

      (7) 

      Pharmacy network is defined as claims filled at retail and specialty retail pharmacies, including the Company's retail pharmacies and long-term care pharmacies, but excluding Maintenance Choice activity, which is included within the mail choice category. Maintenance Choice permits eligible client plan members to fill their maintenance prescriptions through mail order delivery or at a CVS Pharmacy retail store for the same price as mail order.

      (8)  

      Mail choice is defined as claims filled at a Pharmacy Services mail order facility, which includes specialty mail claims inclusive of Specialty Connect® claims picked up at a retail pharmacy, as well as prescriptions filled at the Company's retail pharmacies under the Maintenance Choice program. 

      (9) 

      Days claims payable is calculated by dividing the health care costs payable at the end of each quarter by the average health care costs per day during such quarter. Management and investors use this metric as an indicator of the adequacy of the Company's health care costs payable liability at the end of each quarter and as an indicator of changes in such adequacy over time.

      (10) 

      Gross profit is calculated as the segment's total revenues less its cost of products sold. Gross margin is calculated by dividing the segment's gross profit by its total revenues and represents the percentage of total revenues that remains after incurring direct costs associated with the segment's products sold and services provided. Gross margin provides investors with information that may be useful in assessing the operating results of the Company's Pharmacy Services and Retail/LTC segments.

      (11) 

      Generic dispensing rate is calculated by dividing the segment's generic drug prescriptions processed or filled by its total prescriptions processed or filled. Management uses this metric to evaluate the effectiveness of the business at encouraging the use of generic drugs when they are available and clinically appropriate, which aids in decreasing costs for client members and retail customers. This metric provides management and investors with information useful in understanding trends in segment total revenues and operating results. 

      (12) 

      Same store sales and prescription volume represent the change in revenues and prescriptions filled in the Company's retail pharmacy stores that have been operating for greater than one year, expressed as a percentage that indicates the increase or decrease relative to the comparable prior period. Same store metrics exclude revenues from MinuteClinic and revenues and prescriptions from LTC operations. Management uses these metrics to evaluate the performance of existing stores on a comparable basis and to inform future decisions regarding existing stores and new locations. Same-store metrics provide management and investors with information useful in understanding the portion of current revenues and prescriptions resulting from organic growth in existing locations versus the portion resulting from opening new stores.

      SOURCE CVS Health Corporation

      Modal title

      Contact PR Newswire

      • Call PR Newswire at 888-776-0942
        from 8 AM - 9 PM ET
      • Chat with an Expert
      • General Inquiries
      • Editorial Bureaus
      • Partnerships
      • Media Inquiries
      • Worldwide Offices

      Products

      • Explore Our Platform
      • Plan Campaigns
      • Create with AI
      • Distribute Press Releases
      • Report Results
      • Amplify Content

      About

      • About PR Newswire
      • About Cision
      • Careers
      • Accessibility Statement
      • APAC
      • APAC - Simplified Chinese
      • APAC - Traditional Chinese
      • Brazil
      • Canada
      • Czech
      • Denmark
      • Finland
      • France
      • Germany
      • India
      • Indonesia
      • Israel
      • Italy
      • Japan
      • Korea
      • Mexico
      • Middle East
      • Middle East - Arabic
      • Netherlands
      • Norway
      • Poland
      • Portugal
      • Russia
      • Slovakia
      • Spain
      • Sweden
      • United Kingdom
      • Vietnam

      My Services

      • All New Releases
      • Platform Login
      • Data Privacy

      Do not sell or share my personal information:

      • Submit via privacy@cision.com 
      • Call Privacy toll-free: 877-297-8921

      Contact PR Newswire

      Products

      About

      My Services
      • All News Releases
      • Platform Login
      • ProfNet
      Call PR Newswire at
      888-776-0942
      • Terms of Use
      • Privacy Policy
      • Information Security Policy
      • Site Map
      • RSS
      • Cookies
      Copyright © 2026 Cision US Inc.