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Dahua Technology presenta la iniciativa 5E para mejorar la experiencia del cliente
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Dahua Technology

Feb 22, 2024, 08:24 ET

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HANGZHOU, China, 22 de febrero de 2024 /PRNewswire/ -- Dahua Technology, proveedor líder mundial de soluciones y servicios AIoT centrados en el vídeo, ha lanzado recientemente la iniciativa 5E - fácil instalación, fácil conexión, fácil configuración, fácil uso y fácil mantenimiento. Con el lema "Elevating Efficiency, Embracing Innovation", 5E se centra en el diseño centrado en el usuario para ofrecer productos y soluciones más simples, fáciles de usar y eficientes, proporcionando a los clientes un funcionamiento eficiente, costes reducidos, garantías de seguridad y mejora del valor.

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"En Dahua, nuestros clientes están a la vanguardia de nuestra innovación. La Dahua 5E encarna nuestro compromiso de adaptar productos y soluciones fáciles de usar que no solo satisfagan las necesidades cambiantes, sino que también superen las expectativas de los clientes", afirmó Eason Rao, director general de Dahua Global Product Marketing.

Fácil instalación: Instalación sencilla, rápida y fácil

Dahua ha estado simplificando el despliegue de software y hardware basándose en los puntos débiles de los clientes, con mejoras continuas en el diseño estructural del hardware, los requisitos de las herramientas, los materiales de instrucción y la seguridad de los procesos, así como en la accesibilidad, flexibilidad, complejidad y corrección del software.

Conexión fácil: Interconexión rápida, segura y fiable

El objetivo de Dahua es mejorar la conectividad multidispositivo y la compatibilidad con terceros, ofreciendo una experiencia de integración perfecta para diversos entornos de clientes. Las capacidades Easy Connection de Dahua incluyen Plug & Play, sistema de intercomunicación híbrido de 2 cables, tecnología de registro automático, HTTP Push, etc.

Fácil configuración: Configuración cómoda, visual y sin complicaciones

Dahua ha estado agilizando la configuración y depuración de productos, incluida la optimización de la configuración de intercomunicación de vídeo con un solo clic y la actualización de Dahua WEB 5.0, utilizando un diseño de interfaz de usuario basado en escenarios. Además, el algoritmo de aprendizaje de IA de Dahua y los parámetros de escena predefinidos facilitan la configuración, ahorrando enormemente tiempo y esfuerzo.

Uso sencillo: Funcionamiento comprensible, sin esfuerzo e intuitivo

Dahua ofrece interfaces fáciles de usar para un funcionamiento eficiente y sencillo. Las mejoras abarcan desde diseños estéticos sencillos hasta ajustes de funciones intuitivos, orientación paso a paso y consejos útiles. También hay disponibles varias aplicaciones de apoyo e inteligencia de gama alta para satisfacer las necesidades de diferentes escenarios, lo que permite un funcionamiento flexible al alcance de los clientes y reduce el tiempo y los costes de mano de obra.

Mantenimiento sencillo: Mantenimiento exhaustivo, preciso y eficiente

Las plataformas de software de Dahua, como DoLynk Care Health Center, ofrecen depuración remota, notificación de errores del dispositivo y reparación con un solo clic, proporcionando una gestión profesional del estado del dispositivo y un mantenimiento sencillo. Con un sólido soporte de I+D, Dahua proporciona a los instaladores soluciones de solución de problemas precisas y completas para garantizar la fiabilidad del sistema 24/7.

"Seguiremos innovando y optimizando, mejoraremos constantemente la facilidad de uso y el rendimiento de nuestros productos, y ofreceremos a los clientes una experiencia intuitiva y sin fisuras y un valor supremo", añadió Rao.

Para más información haga clic aquí.

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