Despite Push for Transparent Medical Records, 53% of Consumers Can't Access Electronic Health Data, HealthMine Survey Finds

74% Want Easy Electronic Access to Health Data To Better Manage Health

Dec 20, 2015, 10:53 ET from HealthMine

DALLAS, Dec. 20, 2015 /PRNewswire/ -- Despite this week's announcement about a ten million dollar initiative to give consumers direct access to their clinical records, 53% of consumers say they can't access all of their health data from a computer, according to an October/November 2015 HealthMine survey of 502 U.S. consumers. With higher deductibles and rising healthcare costs, Americans rolling into their 2016 health plans will assume more responsibility for both the cost and control of their healthcare. 74% say easy electronic access to health data would improve their knowledge of their health and improve communication with their physicians.

As of 2013, 78% of office-based physicians were using an EHR/EMR system. Yet electronic medical records are far from delivering on their promise for American consumers. According to HealthMine's survey, 60% of people say they are unsure, or do not have all of their health data stored in EMRs.

Digital access to health data remains a struggle for many Americans; 30% of people say they have had trouble accessing their health data when they needed it:

  • 32% have had difficulty accessing their medical record.
  • 31% have had difficulty accessing their biometric information.
  • 29% have had difficulty accessing their lab record.
  • 29% have had difficulty accessing their insurance information.
  • 25% have had difficulty accessing their prescription history.

Furthermore, 39% of consumers have not attempted to access their clinical health data from a mobile device.

Previous research shows that 65% of Americans who don't have electronic access to their health information say it's important to have it. In fact, 80% of Americans who have access to their health information in electronic health records actually use it. Digital access can facilitate keeping track of medical history, test results, medicines and dosages. Additionally, as most consumers today have multiple healthcare providers, electronic records can help better coordinate care.

Bryce Williams, CEO and President of HealthMine said, "We should be long beyond the days where one doctor holds the chart and we don't get to see it—but we're not." He continued, "Sitting in the driver's seat of health requires transparency of health data. Consumers must be able to see the road, the potholes, the landmarks. Having access to complete health information is essential to managing health and healthcare dollars—and every consumer should have it."

About the Survey
The HealthMine survey queried 502 consumers planning to enroll in a 2016 health plan and was fielded by Survey Sampling International (SSI) in October 2015. Data were collected via an opt-in panel. The margin of error is 4%. Survey Sampling International (SSI) has been the Worldwide Leader in Survey Sampling and Data Collection Solutions, across every mode, for 37 Years.

About HealthMine
HealthMine is a leading healthcare technology company with the mission to empower everyone to own their health. HealthMine has created an unparalleled Personal Clinical Engagement technology platform that makes it easy for members to manage their health because they know: 1) where they stand, 2) what they need to do, and 3) what's in it for them. The platform works by automatically intaking each member's clinical and behavioral health data, and analyzing it through a rigorous, clinical rules engine. HealthMine identifies healthy, at-risk, and chronically sick individuals in a population, uncovering health risks that often go unnoticed. Applying deep understanding of a member's health, lifestyle and behavioral patterns, HealthMine creates a dynamic, personalized health action plan and tracks outcomes. Serving more than one million members, HealthMine has saved employers and payers more than $100 million in healthcare costs. The company was founded in 2008 and is based in Dallas, Texas with offices in San Mateo, California, and Eatontown, New Jersey.

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SOURCE HealthMine