DHL Express Launches New Heavy Weight Express Service to help U.S. Businesses Ship Large Items Faster

• Heavy Weight Express enables U.S. businesses to ship freight up to 2,200 lbs per piece / 6,600 lbs per shipment with express-level speed
• Proactive shipment control through dedicated Heavy Weight Priority Desks ensures high reliability and customer service support
• Service addresses rising demand from U.S. manufacturers, tech companies, and life sciences firms managing tighter supply chains and shifting trade policy

PLANTATION, Fla., Sept. 9, 2026 /PRNewswire/ -- DHL Express is giving U.S. businesses faster access to heavyweight air freight with the launch of Heavy Weight Express (HWX), an express air solution for shipments up to 2,200 pounds per piece and 6,600 pounds per shipment. With this service, DHL Express strengthens its role as the leading global integrator capable of moving heavyweight cargo with express speed and reliability across more than 220 countries and territories, supported by a dedicated aviation and ground network that ensures stable uplift, predictable transit times, and globally consistent handling standards.

"U.S. businesses are under more pressure than ever to move fast and move smart, whether that's a manufacturer managing a production deadline, a life sciences company shipping temperature- and time-sensitive freight, or a tech company launching a new product on a fixed date," said Greg Hewitt, CEO of DHL Express U.S. "Heavy Weight Express gives U.S. shippers the speed of express with the capacity of freight, backed by a dedicated team watching every shipment in real time. As companies navigate new tariffs, shifting trade rules, and tighter supply chains, this is exactly the kind of reliability our customers are asking us for."

Heavy Weight Express is designed to meet the needs of industries where shipment reliability and timing are critical business drivers. The service integrates fast, time definite delivery with full end to end control, proactive monitoring, and transparent all-in pricing that eliminates the rate volatility and cost uncertainties associated with other areas of freight. Customers benefit from guaranteed express transit times, comprehensive shipment visibility at every stage, and DHL's uncompromising operational standards, including stringent handling procedures for shock sensitive, high value, or regulated goods.

The introduction of HWX is supported by the introduction of dedicated Heavy Weight Priority Desks around the world. These specialized teams are responsible for proactive tracking, early exception detection, real time intervention, and direct communication with customers to ensure uninterrupted shipment flow. Each heavyweight shipment receives dedicated case ownership, giving customers predictability and personal attention often associated with smaller or specialist logistics providers, but with the additional advantage of DHL's global integrator infrastructure, standardized processes, and 24/7 operational control.

The solution directly addresses six critical heavyweight use cases observed across global industries: avoiding production downtime, managing program and product launches with immovable timelines, optimizing working capital by reducing inventory buffers, supporting procurement driven large scale shipping environments, complying with stringent special handling requirements, and stabilizing complex multi-site supply chains. These use cases are especially prominent in the technology sector, automotive manufacturing, engineering and machinery, life sciences, pharmaceuticals, and the oil and gas and energy sectors-industries where even small delays can result in severe financial impacts.

Reducing shippers' dependence on fluctuating airline capacity and removing the cost variability of add on fees and handling surcharges, HWX offers customers the stability of a single carrier from pickup to delivery. DHL Express manages its own aircraft fleet, hubs, gateways, customs operations, and last mile delivery-providing customers with predictability even during periods of global disruption or limited air capacity. 

DHL Express U.S. Communications
Robert Mintz
Phone: +1 (425) 984-4249
E-mail: [email protected]

SOURCE DHL