DirectPointe Aligns With Quest Software to Enable Monitoring and Management Tools to be Delivered as a Service

LINDON, Utah, Jan. 3, 2011 /PRNewswire/ -- DirectPointe, a nationwide provider of managed IT services, has developed a scalable, platform-as-a-service monitoring solution. As an extension of the Quest Service Provider Alliance Program (www.quest.com/MSP), which was entered into earlier in 2010, DirectPointe is providing application infrastructure and desktop performance management and optimization. This solution is available to customers starting in January 2011.

DirectPointe is leveraging Quest's enterprise-level management and monitoring tools for the SMB and MSP markets by integrating those solutions with Wendia's Point of Business (POB) Service Desk management (SDM) and ticketing system to holistically monitor networks, servers, PCs, and applications more efficiently. For the first time, infrastructure and application performance management is being incorporated with a full, ITIL-compliant SDM system. Wendia, a member of Quest Software's Technology Alliance Program, specializes in robust service management software.

The new platform will save customers time and money by eliminating the burden of deploying and maintaining monitoring environments, while optimizing application and desktop performance.

"We are already beginning to use the platform today with more than 170 clients," said Dan Atkinson, vice president of marketing, DirectPointe. "The new monitoring platform provides deep visibility into the customer's IT environment and eliminates the headaches too often associated with implementing and supporting an enterprise-class monitoring solution."

"Quest provides a best-of-breed solution for management that enables DirectPointe to differentiate its service offering for multi-tenant environments," said Michael Sotnick, vice president of worldwide channels and alliances, Quest Software. "Our alliance creates a powerful, packaged service that ensures customers no longer have to question the health and performance of their application and desktop environments."

DirectPointe will also launch the combined solution to the market early next year delivered as a service through its MSP program.

About DirectPointe

DirectPointe, Inc. provides U.S.-based managed IT services that make technology simple, manageable and affordable for customers located in all 50 states. DirectPointe has helped pioneer and define the managed services market and began a trend of offering these services for a flat, monthly fee to make IT solutions available for all business sizes. DirectPointe customers can choose from a variety of managed services or a monitoring solution to complement an existing IT infrastructure.

About Quest Software, Inc.

Quest Software (Nasdaq: QSFT) simplifies and reduces the cost of managing IT for more than 100,000 customers worldwide. Our innovative solutions make solving the toughest IT management problems easier, enabling customers to save time and money across physical, virtual and cloud environments.  For more information about Quest solutions for application management, database management, Windows management, virtualization management, and IT management, go to www.quest.com. 

Quest, Quest Software, and the Quest logo are trademarks or registered trademarks of Quest Software in the United States and certain other countries. All other trademarks and registered trademarks are property of their respective owners.

SOURCE DirectPointe