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      DocuSign Announces Second Quarter Fiscal 2023 Financial Results

      DocuSign, Inc. (PRNewsFoto/DocuSign, Inc.)

      News provided by

      DocuSign, Inc.

      Sep 08, 2022, 16:05 ET

      Share this article

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      SAN FRANCISCO, Sept. 8, 2022 /PRNewswire/ -- DocuSign, Inc. (NASDAQ: DOCU), which offers the world's #1 e-signature solution as part of the DocuSign agreement platform, today announced results for its fiscal quarter ended July 31, 2022.

      "We delivered solid Q2 results, with a strong finish to the first half of the year. These results reflect the focus and dedication of our team on execution during this transition period, with a stronger foundation in place to deliver in the second half of the year. We enter this next phase with a clear set of vital few deliverables for our people initiatives and product roadmap, while driving sustainable and profitable growth at scale," said Maggie Wilderotter, DocuSign's Interim CEO and Board Chair. "We have a $50 billion market opportunity, an industry leading digital agreement platform, strong market position, and an experienced leadership team. I have total confidence our team will successfully deliver for all stakeholders."

      Second Quarter Financial Highlights

      • Total revenue was $622.2 million, an increase of 22% year-over-year. Subscription revenue was $605.2 million, an increase of 23% year-over-year. Professional services and other revenue was $17.0 million, a decrease of 11% year-over-year.
           
      • Billings were $647.7 million, an increase of 9% year-over-year.
           
      • GAAP gross margin was 78% for both periods. Non-GAAP gross margin was 82% for both periods.
           
      • GAAP net loss per basic and diluted share was $0.22 on 201 million shares outstanding compared to $0.13 on 196 million shares outstanding in the same period last year.
           
      • Non-GAAP net income per diluted share was $0.44 on 206 million shares outstanding compared to $0.47 on 208 million shares outstanding in the same period last year.
           
      • Net cash provided by operating activities was $120.9 million compared to $177.7 million in the same period last year.
           
      • Free cash flow was $105.5 million compared to $161.7 million in the same period last year.
           
      • Cash, cash equivalents, restricted cash and investments were $1,129.6 million at the end of the quarter.

      A reconciliation of GAAP to non-GAAP financial measures has been provided in the tables included in this press release. An explanation of these measures is also included below under the heading "Non-GAAP Financial Measures and Other Key Metrics."

      Operational and Other Financial Highlights

      DocuSign Agreement Cloud 2022 Product Release 2. DocuSign announced new product capabilities, including:

      • DocuSign eSignature. Introduced Shared Access, which allows a user to be granted permission to send or manage envelopes on another user's behalf, and announced enhancements to Bulk Send and Agreement Actions.
      • DocuSign eSignature App for Stripe. A new integration that allows account, finance and support teams to view eSignature agreements and Stripe payments side-by-side and launch new agreements right from their Stripe dashboards. Stripe users no longer need to go between the two platforms to complete transactions, support customers, or review transactions.
      • DocuSign CLM. Introduced a new CLM Integration within Slack that enables customers to collaborate and move their agreements forward in a more streamlined way. CLM for Slack allows users to navigate the full agreement processes from redlining, to reviews and approvals, using our leading CLM solution without ever leaving the Slack platform. Other CLM enhancements include CLM AI-assisted data capture and a new integration with DocuSign CLM Connector for Coupa.
      • DocuSign Notary. Introduced support for notaries seated in two additional U.S. states, New Jersey and Oregon, bringing the total number of states supported by DocuSign Notary to 25.

      Outlook

      The company currently expects the following guidance:

      •     Quarter ending October 31, 2022 (in millions, except percentages):

      Total revenue

      $624

      to

      $628

      Subscription revenue

      $609

      to

      $613

      Billings

      $584

      to

      $594

      Non-GAAP gross margin

      79 %

      to

      81 %

      Non-GAAP operating margin

      16 %

      to

      18 %

      Non-GAAP diluted weighted-average shares outstanding

      205

      to

      210

      •     Year ending January 31, 2023 (in millions, except percentages):

      Total revenue

      $2,470

      to

      $2,482

      Subscription revenue

      $2,405

      to

      $2,417

      Billings

      $2,550

      to

      $2,570

      Non-GAAP gross margin

      79 %

      to

      81 %

      Non-GAAP operating margin

      16 %

      to

      18 %

      Non-GAAP diluted weighted-average shares outstanding

      205

      to

      210

      The company has not reconciled its guidance of non-GAAP financial measures to the corresponding GAAP measures because stock-based compensation expense cannot be reasonably calculated or predicted at this time. Accordingly, a reconciliation has not been provided.

      Webcast Conference Call Information

      The company will host a conference call on September 8, 2022 at 1:30 p.m. PT (4:30 p.m. ET) to discuss its financial results. A live webcast of the event will be available on the DocuSign Investor Relations website at investor.docusign.com. A live dial-in will be available domestically at 877-407-0784 or internationally at 201-689-8560. A replay will be available domestically at 844-512-2921 or internationally at 412-317-6671 until midnight (ET) September 22, 2022 using the passcode 13732324.

      About DocuSign

      DocuSign helps organizations connect and automate how they prepare, sign, act on, and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature, the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, over 1.2 million customers and more than a billion users in over 180 countries use the DocuSign Agreement Cloud to accelerate the process of doing business and simplify people's lives.

      For more information, visit www.docusign.com, call +1-877-720-2040, or follow @DocuSign on Twitter, LinkedIn, Facebook and Instagram.

      Copyright 2022. DocuSign, Inc. is the owner of DOCUSIGN® and all its other marks (www.docusign.com/IP).

      Investor Relations:
      DocuSign Investor Relations
      [email protected]

      Media Relations:
      DocuSign Corporate Communications
      [email protected]

      Forward-Looking Statements

      This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, that are based on our management's beliefs and assumptions and on information currently available to management, and which statements involve substantial risk and uncertainties. Forward-looking statements include all statements that are not historical facts and can be identified by terms such as "may," "will," "should," "expects," "plans," "anticipates," "could," "intends," "target," "projects," "contemplates," "believes," "estimates," "predicts," "potential," or "continue" or the negative of these words or other similar terms or expressions that concern our expectations, strategy, plans or intentions. Forward-looking statements in this press release include, among other things, statements under "Outlook" above and any other statements about expected financial metrics, such as revenue, billings, non-GAAP gross margin, non-GAAP diluted weighted-average shares outstanding, and non-financial metrics, such as customer growth, as well as statements related to our expectations regarding our growth. They also include statements about our future operating results and financial position, our business strategy and plans, market growth and trends, and our objectives for future operations. These statements are subject to substantial risks and uncertainties that could cause actual results to differ materially from those expressed or implied by such statements.

      These risks and uncertainties include, among other things, risks related to our expectations regarding the impact of the coronavirus pandemic (the "COVID-19 pandemic"), including the easing of related regulations and measures as the pandemic and its related effects begin to abate or have abated, on our business, results of operations, financial condition, and future profitability and growth; our expectations regarding the impact of the evolving COVID-19 pandemic on the businesses of our customers, partners and suppliers, and the economy, as well as the macro- and micro-effects of the pandemic and differing levels of demand for our products as our customers' priorities, resources, financial conditions and economic outlook change; global macro-economic conditions, including the effects of inflation, rising interest rates and market volatility on the global economy; our ability to estimate the size of our total addressable market, and the development of the market for our products, which is new and evolving; our ability to effectively sustain and manage our growth and future expenses, achieve and maintain future profitability, attract new customers and maintain and expand our existing customer base; our ability to scale and update our platform to respond to customers' needs and rapid technological change; the effects of increased competition in our market and our ability to compete effectively; our ability to expand use cases within existing customers and vertical solutions; our ability to expand our operations and increase adoption of our platform internationally; our ability to strengthen and foster our relationships with developers; our ability to expand our direct sales force, customer success team and strategic partnerships around the world; the impact of any data breaches, cyberattacks or other malicious activity on our technology systems; our ability to identify targets for and execute potential acquisitions; our ability to successfully integrate the operations of businesses we may acquire, and to realize the anticipated benefits of such acquisitions; our ability to maintain, protect and enhance our brand; the sufficiency of our cash, cash equivalents and capital resources to satisfy our liquidity needs; limitations on us due to obligations we have under our credit facility or other indebtedness; our failure or the failure of our software to comply with applicable industry standards, laws and regulations; our ability to maintain, protect and enhance our intellectual property; our ability to successfully defend litigation against us; our ability to attract large organizations as users; our ability to maintain our corporate culture; our ability to offer high-quality customer support; our ability to hire, retain and motivate qualified personnel, including executive level management; our ability to successfully manage and integrate executive management transitions; our ability to estimate the size and potential growth of our target market; uncertainties regarding the impact of general economic and market conditions, including as a result of regional and global conflicts or related government sanctions; our ability to successfully implement and maintain new and existing information technology systems, including our ERP system; and our ability to maintain proper and effective internal controls. Additional risks and uncertainties that could affect our financial results are included in the sections titled "Risk Factors" and "Management's Discussion and Analysis of Financial Condition and Results of Operations" in our annual report on Form 10-K for the fiscal year ended January 31, 2022 filed on March 25, 2022, our quarterly report on Form 10-Q for the quarter ended July 31, 2022, which we expect to file on September 8, 2022 with the Securities and Exchange Commission (the "SEC"), and other filings that we make from time to time with the SEC. In addition, any forward-looking statements contained in this press release are based on assumptions that we believe to be reasonable as of this date. Except as required by law, we assume no obligation to update these forward-looking statements, or to update the reasons if actual results differ materially from those anticipated in the forward-looking statements.

      Non-GAAP Financial Measures and Other Key Metrics

      To supplement our consolidated financial statements, which are prepared and presented in accordance with GAAP, we use certain non-GAAP financial measures, as described below, to understand and evaluate our core operating performance. These non-GAAP financial measures, which may be different than similarly-titled measures used by other companies, are presented to enhance investors' overall understanding of our financial performance and should not be considered a substitute for, or superior to, the financial information prepared and presented in accordance with GAAP.

      We believe that these non-GAAP financial measures provide useful information about our financial performance, enhance the overall understanding of our past performance and future prospects, and allow for greater transparency with respect to important metrics used by our management for financial and operational decision-making. We present these non-GAAP measures to assist investors in seeing our financial performance using a management view, and because we believe that these measures provide an additional tool for investors to use in comparing our core financial performance over multiple periods with other companies in our industry. However, these non-GAAP measures are not intended to be considered in isolation from, a substitute for, or superior to our GAAP results.

      Non-GAAP gross profit, non-GAAP gross margin, non-GAAP operating expenses, non-GAAP income from operations, non-GAAP operating margin, non-GAAP net income and non-GAAP net income per share: We define these non-GAAP financial measures as the respective GAAP measures, excluding expenses related to stock-based compensation, employer payroll tax on employee stock transactions, amortization of acquisition-related intangibles, amortization of debt discount and issuance costs, acquisition-related expenses, fair value adjustments to strategic investments, executive transition costs, lease-related impairment and lease-related charges, as these costs are not reflective of ongoing operations and, as applicable, other special items. The amount of employer payroll tax-related items on employee stock transactions is dependent on our stock price and other factors that are beyond our control and do not correlate to the operation of the business. When evaluating the performance of our business and making operating plans, we do not consider these items (for example, when considering the impact of equity award grants, we place a greater emphasis on overall stockholder dilution rather than the accounting charges associated with such grants). We believe it is useful to exclude these expenses in order to better understand the long-term performance of our core business and to facilitate comparison of our results to those of peer companies and over multiple periods. In addition to these exclusions, we subtract an assumed provision for income taxes to calculate non-GAAP net income. We utilize a fixed long-term projected tax rate in our computation of the non-GAAP income tax provision to provide better consistency across the reporting periods. For fiscal 2023, we determined the projected non-GAAP tax rate to be 20% tax rate.

      Free cash flow: We define free cash flow as net cash provided by operating activities less purchases of property and equipment. We believe free cash flow is an important liquidity measure of the cash that is available (if any), after purchases of property and equipment, for operational expenses, investment in our business, and to make acquisitions. Free cash flow is useful to investors as a liquidity measure because it measures our ability to generate or use cash in excess of our capital investments in property and equipment. Once our business needs and obligations are met, cash can be used to maintain a strong balance sheet and invest in future growth.

      Billings: We define billings as total revenues plus the change in our contract liabilities and refund liability less contract assets and unbilled accounts receivable in a given period. Billings reflects sales to new customers plus subscription renewals and additional sales to existing customers. Only amounts invoiced to a customer in a given period are included in billings. We believe billings is a key metric to measure our periodic performance. Given that most of our customers pay in annual installments one year in advance, but we typically recognize a majority of the related revenue ratably over time, we use billings to measure and monitor our ability to provide our business with the working capital generated by upfront payments from our customers.

      For a reconciliation of these non-GAAP financial measures to the most directly comparable GAAP financial measure, please see "Reconciliation of GAAP to Non-GAAP Financial Measures" below.

      CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
      (Unaudited)



      Three Months Ended July 31,


      Six Months Ended July 31,

      (in thousands, except per share data)

      2022


      2021


      2022


      2021

      Revenue:








      Subscription

      $    605,194


      $    492,758


      $ 1,174,445


      $    944,693

      Professional services and other

      16,990


      19,086


      36,431


      36,230

      Total revenue

      622,184


      511,844


      1,210,876


      980,923

      Cost of revenue:








      Subscription

      107,931


      84,455


      213,090


      162,526

      Professional services and other

      28,773


      29,325


      56,030


      56,497

      Total cost of revenue

      136,704


      113,780


      269,120


      219,023

      Gross profit

      485,480


      398,064


      941,756


      761,900

      Operating expenses:








      Sales and marketing

      323,582


      262,372


      624,279


      501,491

      Research and development

      126,532


      94,651


      238,759


      180,067

      General and administrative

      76,456


      63,652


      139,034


      113,690

      Total operating expenses

      526,570


      420,675


      1,002,072


      795,248

      Loss from operations

      (41,090)


      (22,611)


      (60,316)


      (33,348)

      Interest expense

      (1,632)


      (1,669)


      (3,281)


      (3,341)

      Interest income and other income (expense), net

      1,003


      (1,063)


      (3,647)


      4,974

      Loss before provision for income taxes

      (41,719)


      (25,343)


      (67,244)


      (31,715)

      Provision for income taxes

      3,359


      158


      5,207


      2,140

      Net loss

      $    (45,078)


      $    (25,501)


      $    (72,451)


      $    (33,855)

      Net loss per share attributable to common stockholders, basic and diluted

      $        (0.22)


      $        (0.13)


      $        (0.36)


      $        (0.17)

      Weighted-average number of shares used in computing net loss per share attributable to common stockholders, basic and diluted

      200,618


      195,996


      200,150


      195,183









      Stock-based compensation expense included in costs and expenses








      Cost of revenue—subscription

      $      12,994


      $       7,539


      $      23,607


      $     13,557

      Cost of revenue—professional services and other

      6,478


      6,446


      11,560


      11,980

      Sales and marketing

      61,218


      46,921


      108,649


      85,057

      Research and development

      40,978


      26,275


      73,183


      46,737

      General and administrative

      19,539


      12,778


      34,931


      23,764

      CONDENSED CONSOLIDATED BALANCE SHEETS
      (Unaudited) 


      (in thousands)

      July 31, 2022


      January 31, 2022

      Assets




      Current assets




      Cash and cash equivalents

      $              637,186


      $              509,059

      Investments—current

      357,539


      293,763

      Accounts receivable, net

      339,528


      440,950

      Contract assets—current

      9,387


      12,588

      Prepaid expenses and other current assets

      79,142


      63,236

      Total current assets

      1,422,782


      1,319,596

      Investments—noncurrent

      133,238


      94,938

      Property and equipment, net

      186,229


      184,664

      Operating lease right-of-use assets

      100,481


      126,021

      Goodwill

      353,326


      355,058

      Intangible assets, net

      81,246


      98,816

      Deferred contract acquisition costs—noncurrent

      322,695


      311,835

      Other assets—noncurrent

      67,349


      50,337

      Total assets

      $           2,667,346


      $           2,541,265

      Liabilities and stockholders' equity




      Current liabilities




      Accounts payable

      $                44,449


      $                52,804

      Accrued expenses and other current liabilities

      90,756


      91,377

      Accrued compensation

      149,761


      160,163

      Contract liabilities—current

      1,073,800


      1,029,891

      Operating lease liabilities—current

      43,479


      37,404

      Total current liabilities

      1,402,245


      1,371,639

      Convertible senior notes, net—noncurrent

      720,677


      718,487

      Contract liabilities—noncurrent

      14,630


      16,725

      Operating lease liabilities—noncurrent

      90,479


      126,340

      Deferred tax liability—noncurrent

      10,323


      9,316

      Other liabilities—noncurrent

      21,861


      23,255

      Total liabilities

      2,260,215


      2,265,762

      Stockholders' equity




      Common stock

      20


      20

      Treasury stock

      (1,648)


      (1,532)

      Additional paid-in capital

      1,968,852


      1,720,013

      Accumulated other comprehensive loss

      (24,446)


      (4,809)

      Accumulated deficit

      (1,535,647)


      (1,438,189)

      Total stockholders' equity

      407,131


      275,503

      Total liabilities and stockholders' equity

      $           2,667,346


      $           2,541,265

      CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
      (Unaudited)



      Three Months Ended July 31,


      Six Months Ended July 31,

      (in thousands)

      2022


      2021


      2022


      2021

      Cash flows from operating activities:








      Net loss

      $    (45,078)


      $    (25,501)


      $   (72,451)


      $   (33,855)

      Adjustments to reconcile net loss to net cash provided by operating activities








      Depreciation and amortization

      21,143


      20,960


      42,444


      40,997

      Amortization of deferred contract acquisition and fulfillment costs

      45,585


      32,543


      89,575


      63,476

      Amortization of debt discount and transaction costs

      1,198


      1,274


      2,482


      2,593

      Non-cash operating lease costs

      7,024


      6,706


      13,466


      13,649

      Stock-based compensation expense

      141,207


      99,458


      251,930


      181,095

      Deferred income taxes

      2,996


      (1,514)


      3,068


      (1,250)

      Other

      3,192


      8,798


      8,099


      2,439

      Changes in operating assets and liabilities:








      Accounts receivable

      (38,656)


      (34,365)


      101,422


      38,840

      Prepaid expenses and other current assets

      323


      5,303


      (16,028)


      (10,367)

      Deferred contract acquisition and fulfillment costs

      (57,803)


      (49,264)


      (108,315)


      (95,418)

      Other assets

      204


      (2,296)


      (7,255)


      (3,856)

      Accounts payable

      18,510


      12,150


      (4,687)


      (9,443)

      Accrued expenses and other liabilities

      (2,181)


      5,942


      2,967


      17,022

      Accrued compensation

      9,201


      21,001


      (14,019)


      (13,047)

      Contract liabilities

      23,102


      84,976


      41,814


      136,624

      Operating lease liabilities

      (9,088)


      (8,502)


      (17,347)


      (16,233)

      Net cash provided by operating activities

      120,879


      177,669


      317,165


      313,266

      Cash flows from investing activities:








      Cash paid for acquisition, net of acquired cash

      —


      (6,388)


      —


      (6,388)

      Purchases of marketable securities

      (166,558)


      (88,703)


      (296,293)


      (185,628)

      Sales of marketable securities

      —


      1,000


      —


      3,002

      Maturities of marketable securities

      99,124


      75,658


      190,179


      113,171

      Purchases of strategic and other investments

      (500)


      —


      (2,625)


      (500)

      Purchases of property and equipment

      (15,404)


      (15,938)


      (37,113)


      (28,534)

      Net cash used in investing activities

      (83,338)


      (34,371)


      (145,852)


      (104,877)

      Cash flows from financing activities:








      Repayments of convertible senior notes

      (16)


      (25,030)


      (16)


      (61,714)

      Repurchases of common stock

      (25,007)


      —


      (25,007)


      —

      Payment of tax withholding obligation on net RSU settlement and ESPP purchase

      (19,118)


      (122,522)


      (43,857)


      (228,575)

      Proceeds from exercise of stock options

      8,688


      5,202


      10,626


      11,818

      Proceeds from employee stock purchase plan

      —


      —


      24,151


      23,167

      Net cash used in financing activities

      (35,453)


      (142,350)


      (34,103)


      (255,304)

      Effect of foreign exchange on cash, cash equivalents and restricted cash

      (2,860)


      (1,342)


      (8,040)


      (563)

      Net increase (decrease) in cash, cash equivalents and restricted cash

      (772)


      (394)


      129,170


      (47,478)

      Cash, cash equivalents and restricted cash at beginning of period (1)

      639,621


      519,252


      509,679


      566,336

      Cash, cash equivalents and restricted cash at end of period (1)

      $   638,849


      $   518,858


      $  638,849


      $  518,858

      (1) Cash, cash equivalents and restricted cash included restricted cash of $1.7 million and $0.6 million  at July 31, 2022 and January 31, 2022.

      RECONCILIATION OF GAAP TO NON-GAAP FINANCIAL MEASURES
      (Unaudited)


      Reconciliation of gross profit and gross margin:



      Three Months Ended July 31,


      Six Months Ended July 31,

      (in thousands)

      2022


      2021


      2022


      2021

      GAAP gross profit

      $  485,480


      $  398,064


      $  941,756


      $  761,900

      Add: Stock-based compensation

      19,472


      13,985


      35,167


      25,537

      Add: Amortization of acquisition-related intangibles

      2,403


      3,328


      4,807


      6,500

      Add: Employer payroll tax on employee stock transactions

      530


      2,121


      1,321


      4,895

      Add: Lease-related impairment and lease-related charges

      265


      $           —


      265


      $            —

      Non-GAAP gross profit

      $  508,150


      $  417,498


      $  983,316


      $  798,832

      GAAP gross margin

      78 %


      78 %


      78 %


      78 %

      Non-GAAP adjustments

      4 %


      4 %


      3 %


      3 %

      Non-GAAP gross margin

      82 %


      82 %


      81 %


      81 %









      GAAP subscription gross profit

      $  497,263


      $  408,303


      $  961,355


      $  782,167

      Add: Stock-based compensation

      12,994


      7,539


      23,607


      13,557

      Add: Amortization of acquisition-related intangibles

      2,403


      3,328


      4,807


      6,500

      Add: Employer payroll tax on employee stock transactions

      332


      971


      840


      2,413

      Add: Lease-related impairment and lease-related charges

      194


      —


      194


      —

      Non-GAAP subscription gross profit

      $  513,186


      $  420,141


      $  990,803


      $  804,637

      GAAP subscription gross margin

      82 %


      83 %


      82 %


      83 %

      Non-GAAP adjustments

      3 %


      2 %


      2 %


      2 %

      Non-GAAP subscription gross margin

      85 %


      85 %


      84 %


      85 %









      GAAP professional services and other gross loss

      $ (11,783)


      $ (10,239)


      $ (19,599)


      $ (20,267)

      Add: Stock-based compensation

      6,478


      6,446


      11,560


      11,980

      Add: Employer payroll tax on employee stock transactions

      198


      1,150


      481


      2,482

      Add: Lease-related impairment and lease-related charges

      71


      —


      71


      —

      Non-GAAP professional services and other gross loss

      $   (5,036)


      $   (2,643)


      $   (7,487)


      $   (5,805)

      GAAP professional services and other gross margin

      (69) %


      (54) %


      (54) %


      (56) %

      Non-GAAP adjustments

      39 %


      40 %


      33 %


      40 %

      Non-GAAP professional services and other gross margin

      (30) %


      (14) %


      (21) %


      (16) %

      Reconciliation of operating expenses:



      Three Months Ended July 31,


      Six Months Ended July 31,

      (in thousands)

      2022


      2021


      2022


      2021

      GAAP sales and marketing

      $  323,582


      $  262,372


      $  624,279


      $  501,491

      Less: Stock-based compensation

      (61,218)


      (46,921)


      (108,649)


      (85,057)

      Less: Amortization of acquisition-related intangibles

      (2,630)


      (3,333)


      (5,834)


      (6,691)

      Less: Employer payroll tax on employee stock transactions

      (1,683)


      (5,706)


      (3,973)


      (12,484)

      Less: Lease-related impairment and lease-related charges

      (886)


      —


      (886)


      —

      Non-GAAP sales and marketing

      $  257,165


      $  206,412


      $  504,937


      $  397,259

      GAAP sales and marketing as a percentage of revenue

      52 %


      51 %


      52 %


      51 %

      Non-GAAP sales and marketing as a percentage of revenue

      41 %


      40 %


      42 %


      40 %









      GAAP research and development

      $  126,532


      $  94,651


      $  238,759


      $  180,067

      Less: Stock-based compensation

      (40,978)


      (26,275)


      (73,183)


      (46,737)

      Less: Employer payroll tax on employee stock transactions

      (868)


      (2,752)


      (2,401)


      (6,928)

      Less: Lease-related impairment and lease-related charges

      (385)


      $         —


      (385)


      $           —

      Non-GAAP research and development

      $  84,301


      $  65,624


      $  162,790


      $  126,402

      GAAP research and development as a percentage of revenue

      20 %


      18 %


      20 %


      18 %

      Non-GAAP research and development as a percentage of revenue

      14 %


      13 %


      13 %


      13 %









      GAAP general and administrative

      $  76,456


      $  63,652


      $  139,034


      $  113,690

      Less: Stock-based compensation

      (19,539)


      (12,778)


      (34,931)


      (23,764)

      Less: Acquisition-related expenses

      —


      (221)


      —


      (387)

      Less: Employer payroll tax on employee stock transactions

      (304)


      (1,006)


      (789)


      (3,561)

      Less: Executive transition costs

      (1,804)


      —


      (1,804)


      —

      Less: Lease-related impairment and lease-related charges

      (292)


      (3,892)


      (292)


      (3,892)

      Non-GAAP general and administrative

      $  54,517


      $  45,755


      $  101,218


      $  82,086

      GAAP general and administrative as a percentage of revenue

      13 %


      13 %


      11 %


      12 %

      Non-GAAP general and administrative as a percentage of revenue

      9 %


      9 %


      8 %


      8 %

      Reconciliation of income (loss) from operations and operating margin:



      Three Months Ended July 31,


      Six Months Ended July 31,

      (in thousands)

      2022


      2021


      2022


      2021

      GAAP loss from operations

      $ (41,090)


      $ (22,611)


      $ (60,316)


      $ (33,348)

      Add: Stock-based compensation

      141,207


      99,959


      251,930


      181,095

      Add: Amortization of acquisition-related intangibles

      5,033


      6,661


      10,641


      13,191

      Add: Employer payroll tax on employee stock transactions

      3,385


      11,585


      8,484


      27,868

      Add: Acquisition-related expenses

      —


      221


      —


      387

      Add: Executive transition costs

      1,804


      —


      1,804


      —

      Add: Lease-related impairment and lease-related charges

      1,828


      3,892


      1,828


      3,892

      Non-GAAP income from operations

      $  112,167


      $  99,707


      $  214,371


      $  193,085

      GAAP operating margin

      (7) %


      (4) %


      (5) %


      (3) %

      Non-GAAP adjustments

      25 %


      23 %


      23 %


      23 %

      Non-GAAP operating margin

      18 %


      19 %


      18 %


      20 %

      Reconciliation of net income (loss) and net income (loss) per share, basic and diluted:



      Three Months Ended July 31,


      Six Months Ended July 31,

      (in thousands, except per share data)

      2022


      2021


      2022


      2021

      GAAP net loss

      $   (45,078)


      $   (25,501)


      $   (72,451)


      $   (33,855)

      Add: Stock-based compensation

      141,207


      99,959


      251,930


      181,095

      Add: Amortization of acquisition-related intangibles

      5,033


      6,661


      10,641


      13,191

      Add: Employer payroll tax on employee stock transactions

      3,385


      11,585


      8,484


      27,868

      Add: Amortization of debt discount and issuance costs

      1,198


      1,274


      2,482


      2,593

      Less: Fair value adjustments to strategic investments

      (89)


      (151)


      (429)


      (5,270)

      Add: Acquisition-related expenses

      —


      221


      —


      387

      Add: Executive transition costs

      1,804


      —


      1,804


      —

      Add: Lease-related impairment and lease-related charges

      1,828


      3,892


      1,828


      3,892

      Add: Income tax effect of non-GAAP adjustments (1)

      $   (19,171)


      $            —


      (36,692)


      —

      Non-GAAP net income

      $     90,117


      $     97,940


      $   167,597


      $   189,901









      Numerator:








      Non-GAAP net income

      $     90,117


      $     97,940


      $   167,597


      $   189,901

      Add: Interest expense on convertible senior notes

      46


      61


      29


      97

      Non-GAAP net income attributable to common stockholders, diluted

      $     90,163


      $     98,001


      $   167,626


      $   189,998









      Denominator:








      Weighted-average common shares outstanding, basic

      200,618


      195,996


      200,150


      195,183

      Effect of dilutive securities

      5,024


      12,154


      5,666


      12,811

      Non-GAAP weighted-average common shares outstanding, diluted

      205,642


      208,150


      205,816


      207,994









      GAAP net loss per share, basic and diluted

      $       (0.22)


      $       (0.13)


      $       (0.36)


      $       (0.17)

      Non-GAAP net income per share, basic

      0.45


      0.50


      0.84


      0.97

      Non-GAAP net income per share, diluted

      0.44


      0.47


      0.81


      0.91

      (1) Represents the income tax adjustment using our estimated non-GAAP tax rate of 20%. Estimating a non-GAAP tax rate of 20%, the income tax effect of non-GAAP adjustments was $19.5 million for the three months ended July 31, 2021, and $36.3 million for the six months ended July 31, 2021.

      Computation of free cash flow:



      Three Months Ended July 31,


      Six Months Ended July 31,

      (in thousands)

      2022


      2021


      2022


      2021

      Net cash provided by operating activities

      $   120,879


      $   177,669


      $   317,165


      $   313,266

      Less: Purchases of property and equipment

      (15,404)


      (15,938)


      (37,113)


      (28,534)

      Non-GAAP free cash flow

      $   105,475


      $   161,731


      $   280,052


      $   284,732

      Net cash used in investing activities

      $   (83,338)


      $    (34,371)


      $  (145,852)


      $  (104,877)

      Net cash used in financing activities

      $   (35,453)


      $  (142,350)


      $    (34,103)


      $  (255,304)

      Computation of billings:



      Three Months Ended July 31,


      Six Months Ended July 31,

      (in thousands)

      2022


      2021


      2022


      2021

      Revenue

      $   622,184


      $   511,844


      $  1,210,876


      $   980,923

      Add: Contract liabilities and refund liability, end of period

      1,094,939


      939,826


      1,094,939


      939,826

      Less: Contract liabilities and refund liability, beginning of period

      (1,074,460)


      (857,969)


      (1,049,106)


      (800,940)

      Add: Contract assets and unbilled accounts receivable, beginning of period

      18,756


      19,737


      18,273


      21,021

      Less: Contract assets and unbilled accounts receivable, end of period

      (13,695)


      (18,067)


      (13,695)


      (18,067)

      Non-GAAP billings

      $   647,724


      $   595,371


      $  1,261,287


      $  1,122,763

      SOURCE DocuSign, Inc.

      Modal title

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