SAN JOSE, California. and MODENA, Italy, December 8, 2015 /PRNewswire/ --
Cloud Intelligence to focus on delivery of cloud-based CCM services for medium and large companies in education, financial, insurance, utilities and government
Doxee, a leader in cloud-based enterprise class Customer Communication Management (CCM), today announced an agreement under which it will provide the Doxee platform to the newly-formed Cloud Intelligence Technologies S.A.P.I. de C.V. (CIT) of Mexico City. CIT is a subsidiary of Business Intelligence Technology S.A de CV., a large provider of IT services with more than 12 years of experience in the development and implementation of applications and technology solutions serving the Mexican market.
CIT will design and maintain customized solutions for its customers leveraging Doxee's eDox™ Interactive Communications and Personalized Video capabilities, which significantly improve customer engagement while reducing cost, particularly in business-to-consumer enterprises.
"Mexico's consumer market is thriving," said Roberto García, Managing Director, Cloud Intelligence Technologies, "and we see enormous potential here for a highly-functional CCM solution offered as a service via the cloud. Doxee impressed our parent company so much that they formed CIT as a subsidiary business to take maximum advantage of the opportunity."
CIT will draw on proven expertise in the development and implementation of CCM and other cloud technologies such as electronic invoicing and business process dematerialization. The Mexican government imposes strict standards for electronic invoicing, which are easily met with the Doxee platform.
"Doxee's interactive communications technologies provide us with a more efficient way for our clients to communicate with their customers, helping them comply with regulations, reduce costs, optimize resources and maintain a profitable business," said Rogelio García, CEO, Business Intelligence Technology.
"This alliance with an organization with extensive experience in the CCM market will greatly expand our rapidly-growing presence in Latin America and open up significant new business opportunities in the region" said Doxee Chief Operating Officer Ron Friedman.
Doxee is a leading global technology and services provider of enterprise-class, cloud-based CM. Enterprises worldwide use Doxee solutions to deliver personalized and interactive customer communication on behalf of their clients.
Cloud Intelligence Technologies is focused on deliver the best cloud solutions, aligning customer needs to cloud technologies benefits.