DryEye Rescue Launches Rescue Link: A Game-Changing Tool to Improve Patient Compliance and Practice Revenue

News provided by

Sep 19, 2025, 12:50 ET

This new platform lets eye care providers text patients personalized OTC product recommendations in under 60 seconds

BOCA RATON, Fla., Sept. 19, 2025 /PRNewswire/ -- DryEye Rescue has announced the launch of Rescue Link, a provider-exclusive tool built to modernize how eye care professionals recommend and distribute over-the-counter (OTC) products. Available now to all DryEye Rescue and Vision Rescue providers, Rescue Link enables doctors to text patients personalized product links in less than a minute—no EMR or setup required.

Say goodbye to sticky notes and product confusion.
Rescue Link replaces outdated methods with personalized links that guide patients to the exact OTC products you recommend. Patients get clarity, confidence, and better follow-through. — Say goodbye to sticky notes and product confusion. Rescue Link replaces outdated methods with personalized links that guide patients to the exact OTC products you recommend. Patients get clarity, confidence, and better follow-through.

Rescue Link was designed to eliminate the confusion patients face when choosing OTC eye care products—what many doctors call "the aisle of uncertainty." With just a few clicks, providers can select from over 500 products, create condition-based bundles, and instantly text a link to the patient. That link takes them directly to a streamlined checkout page with the doctor's discount automatically applied.

"We created Rescue Link to solve a daily pain point for providers—ensuring patients follow through with the products they genuinely need," said Aaron Evans, CEO of DryEye Rescue. "This tool makes personalized recommendations fast and effortless, while helping practices stay connected to patients beyond the exam room."

Rescue Link benefits both types of practices: those that stock products in-office and those that prefer not to. For stocked practices, the platform drives reorders and patient retention. For non-stocking practices, it creates a simple, text-based solution to support compliance without the need to manage inventory.

Key Features:

Text product recommendations in under 60 seconds
Access 500+ OTC products by condition
Create and send reusable bundles
30/60/90 day reorder reminders & patient follow-ups
QR code option for non-texting patients
Real-time analytics dashboard
Zero cost, zero hassle setup

Whether used chairside, at checkout, or by staff, Rescue Link ensures patients leave with clarity and confidence—while practices see stronger compliance and new revenue opportunities.

Rescue Link is available now to all DryEye Rescue and Vision Rescue providers.

Click here to learn more or visit wholesale.dryeyerescue.com to sign up today.

Contact:

Katherine Garcia

Marketing Director of Retail

[email protected]

SOURCE DryEye Rescue