DSS Research Granted Full Approval Status by CMS as a HH-CAHPS® Survey Administrator

DSS Research Quality Assurance Plan Meets CMS Standards

Mar 29, 2011, 11:43 ET from DSS Research

FORT WORTH, Texas, March 29, 2011 /PRNewswire/ -- DSS Research, the leader in health care market research, has been granted full approval to conduct the Home Health Care CAHPS survey for Medicare certified home health agencies by CMS.  DSS is one of only six firms that have been granted full approval status.

CMS and the Home Health Care CAHPS Survey Coordination team have thoroughly reviewed DSS processes and procedures including implementation and oversight of the company's survey sampling procedures, data collection processes, data processing and submission of files to CMS on behalf of home health agencies.

"Our knowledge and experience in the CAHPS survey process gives DSS a competitive edge over other firms," said Roger Gates, president and CEO, DSS Research. "Our internal infrastructure, combined with our extensive experience in a variety of CAHPS® surveying, allows us to offer competitive pricing, resulting in one of the best research values around."

About DSS Research

DSS Research is a national research and consulting firm specializing in health care. Over the past 28 years, DSS has conducted research and provided customer insights and solutions for health insurance organizations, hospitals, other health care providers, health and wellness organizations and medical products companies across the country and the globe. The firm's services include product development services, customer experience and satisfaction research, brand analysis and strategy research, ad and communications testing and tracking, market segmentation and health risk assessment, giving DSS a high-level view of the evolving health insurance business. DSS employs more than 300 health care research specialists. http://www.dssresearch.com