DST Technologies Launches AWD10

KANSAS CITY, Mo., May 4 /PRNewswire-FirstCall/ -- DST Technologies today announced the newest version of the AWD process management application, AWD10 – a comprehensive and customizable solution designed to manage transaction processes, service experiences and complex cases. AWD10 extends the value currently delivered to clients through new, intuitive interfaces, streamlined process design functionality, and multiple new features designed to improve operational quality and efficiencies via flexible service delivery models.

DST Technologies has been providing innovative process solutions to its clients for more than 20 years. Many of those clients are in the financial services industry, where parent company DST Systems, Inc. is a leader in providing technology services and solutions to the financial services and other industries for more than 40 years.

"AWD10 is a culmination of our collective experiences," said John Vaughn, vice president of DST Technologies. "From the integration of AWD in DST's process outsourcing environments, to the external clients utilizing AWD in their own operations, our ongoing development efforts continue to be focused on providing tangible value. Our primary goal is to consistently provide the framework and tools to rapidly respond to changes in business, while driving improvements in quality, efficiency, customer satisfaction and operational costs."

AWD currently supports approximately 195,000 licensed users in 12 countries. DST Technologies' clients range in size from small companies to a single client with 24,000 users processing more than 15 million transactions daily.

"At DST Systems, our business is built on successfully managing the critical information that our clients care about," said Steve Hooley, president and COO of DST Systems, Inc. "We have made a significant commitment to AWD and to the value it delivers for our clients. This newest version of AWD will enable us to continue to make a difference for our customers while extending that value into new markets."

With DST Technologies rooted in the financial services industry, it has expanded into several other industries, including brokerage, healthcare, insurance, utilities and video/broadband.

"AWD has enabled us to improve efficiencies associated with our business process outsourcing operations. By implementing AWD in one of our claims areas, we were able to experience a 32-percent increase in productivity," said Steve Sabino, president of DST Health Solutions, a wholly owned DST Systems subsidiary providing enterprise applications and outsourcing services to commercial health plans, government plans and physician practices. "We are excited about AWD10's ability to support our long-term strategies for helping our clients better manage health plan administration costs, productivity and quality."

Through its strategic distribution partner, CSC, AWD provides integrated solutions to increase productivity and enhance customer loyalty for life, property and casualty insurance companies.

"AWD is the backbone of CSC's BPO 'World Sourcing' model," said Mercedes Concepcion-Gray, director of IT, CSC's Life and Annuities BPO operations. "AWD streamlines the entire process, no matter where it takes place. We have seen AWD10 and commend DST Technologies for the direction the product has taken."

AWD clients will get a hands-on look at AWD10 during the AWD Client Conference, May 11-12 in Kansas City, Mo.  

About DST Technologies, Inc.

DST Technologies, Inc. is a wholly owned subsidiary of DST Systems, Inc. Through sophisticated information processing and computer software services and products, DST Technologies helps clients improve productivity, increase efficiencies and provide higher levels of customer service. For clients in a variety of industries, including mutual funds, brokerage, healthcare, insurance, and video/broadband, AWD has helped reduce the cost of operations while increasing the speed and accuracy of business processing and customer service through business process management technology. For more information about AWD, visit www.dsttechnologies.com.

About DST Systems, Inc.

DST Systems, Inc. provides sophisticated information processing and computer software products and services to support the mutual fund, investment management, insurance and healthcare industries. In addition to technology products and services, DST provides integrated print and electronic statement and billing output solutions through a wholly owned subsidiary. DST's world-class data centers provide technology infrastructure support for mutual fund companies, healthcare providers, banks, mortgage bankers and insurance companies around the globe. DST is headquartered in Kansas City, Mo., and is a publicly traded company on the New York Stock Exchange.

The information and comments above may include forward-looking statements respecting DST and its businesses. Such information and comments are based on DST's views as of today, and actual actions or results could differ. There could be a number of factors affecting future actions or results, including those set forth in DST's latest periodic financial report (Form 10-K or 10-Q) filed with the Securities and Exchange Commission. All such factors should be considered in evaluating any forward-looking comment. The Company will not update any forward-looking statements in this press release to reflect future events.

SOURCE DST Systems, Inc.