BRADFORD, England, July 15, 2015 /PRNewswire/ --
Eclipse Legal Systems, the sole Law Society-endorsed legal software provider, has announced integration with new-to-market ReviewSolicitors.
Founded by trio Saleem Arif (co-founder of QualitySolicitors), Michael Hanney and Pete Storey, ReviewSolicitors is a review site exclusively for the legal profession. It uniquely enables law firms to capture client feedback and display it within an unbiased online platform.
The integration between ReviewSolicitors and Eclipse's market-leading Proclaim Case and Practice Management solution will provide law firms with the option to automatically email clients at the end of a transaction, requesting a review be left at http://www.reviewsolicitors.co.uk. This automated feedback capture process could enable law firms to refine service offerings and provide invaluable information to assist new clients seeking legal advice.
Darren Gower, Marketing Director at Eclipse, comments:
"This integration with ReviewSolicitors gives Proclaim users the option to harness the latest review technology platform, capturing vital satisfaction data in a way that is a seamless part of their client and matter management process."
Saleem Arif of ReviewSolicitors adds:
"In the past, review sites in the legal profession have attracted two types of review: either from those who are extremely satisfied with their service, or those that have had a bad experience. This integration will help to provide a fuller and more representative sample of overall client satisfaction, not just the extremes. This adds a new level of integrity, helping clients to make an informed decision."
Eclipse Legal Systems, part of Capita Plc, is the UK's leading provider of legal software solutions, employing over 160 staff at its Yorkshire HQ with a turnover of £10million.
The firm's Proclaim software system is in use by 22,000 professionals within a vast range of market sectors, territories and work areas. Proclaim is endorsed by the Law Society (the only solution of its type to hold this accreditation) and integrates all case management, accounting, document management, reporting, time recording, task and diary functions into one desktop solution.
TouchPoint is Eclipse's unique self-service system, providing an always-on, platform agnostic portal for law firm clients and business partners.
Proclaim clients include:
- DC Law (Move with us)
- Co-operative Legal Services
- Carillion plc
- QualitySolicitors (Howlett Clarke, Lockings, Oliver & Co, and others)
Eclipse's market territories include:
- UK and Ireland
- British Virgin Islands
For further information, please contact Darren Gower (Marketing Director) at firstname.lastname@example.org or call +44(0)1274-704100.
Alternatively, visit http://www.eclipselegal.co.uk
SOURCE Eclipse Legal Systems