Eleanor Health Joins Cigna Healthcare's and Evernorth Behavioral Health's Network, Expanding In-Network Addiction Care For Millions

Proven, value-based model for addiction and mental health care now available for members across the country

WORCESTER, Mass., Oct. 1, 2025 /PRNewswire/ -- Eleanor Health, a fully integrated behavioral health medical home delivering care for people affected by substance use disorder (SUD), today announced it has joined Cigna Healthcare and Evernorth Behavioral Health networks. Through this agreement, Eleanor Health is now an in-network provider for Cigna and Evernorth members, expanding access to evidence-based addiction and mental health services across the United States.

The initial rollout includes Florida, Louisiana, Ohio, New Jersey, North Carolina, Massachusetts, Washington, Texas, Colorado, Missouri, New Mexico, Pennsylvania, Montana, Idaho, and Illinois, representing more than 4.7 million covered lives. Within these markets, an estimated 366,000 members are living with substance use challenges, underscoring the urgent need for accessible, effective care.

"Our expansion with Cigna Healthcare and Evernorth Behavioral Health is a critical step in our mission to help people affected by addiction live amazing lives," said William McKinney, Chief Executive Officer of Eleanor Health. "This collaboration allows us to expand access to our compassionate and evidence-based model, ensuring more families receive care that treats the whole person, not just the symptoms of their illness."

Eleanor Health's whole-person clinical model is deeply rooted in personalized care planning and grounded in strong partnership between each member and our multidisciplinary clinical team. Coordinated delivery of medication-assisted treatment (MAT), psychiatry, therapy, peer support, and nurse-led care coordination is proven to drive powerful, industry-leading outcomes. 

In fact, members stay engaged in care at Eleanor Health for an average of 22 months - more than twice the national average - and nearly nine out of ten experience measurable improvements in depression, anxiety, cravings, or social health within their first 90 days. Critically, 96% of members report feeling genuinely cared for, a testament to the company's stigma-free approach.

By being in-network with Cigna Healthcare and Evernorth Behavioral Health, Eleanor Health makes it easier for members to access high-quality treatment without unnecessary financial or administrative barriers. This expansion builds on Eleanor Health's mission to provide equitable, trauma-informed, and stigma-free care, ensuring individuals and their loved ones have the support they need throughout their recovery journey. For more information about Eleanor Health's services and locations, please visit www.eleanorhealth.com

About Eleanor Health
Eleanor Health provides comprehensive, evidence-based addiction and mental health care both virtually and in-person. Centered on personalized care plans and strong partnership between the member and their care team, our support includes medication, therapy, peer support, and care coordination. Backed by strong engagement metrics, demonstrated clinical outcomes, operational agility and a commitment to meeting our members where they are, we help people find long-term recovery and build lives they are proud of.

Media Contact:
Gretchen Pahia
[email protected]

SOURCE Eleanor Health