Elster Releases CallistoUX

Innovative user experience engine and workflow management tool transform operator efficiency.

Nov 19, 2013, 12:05 ET from Elster

RALEIGH, N.C., Nov. 19, 2013 /PRNewswire/ -- Elster Solutions today announced the first release of the CallistoUX user experience engine. CallistoUX is an application, layered on the EnergyAxis® AMI system to provide virtual integration of multiple applications through a single portal, as well as creation and management of work flows.

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Using the CallistoUX engine, users who work with multiple software applications during the workday can quickly create more efficient working patterns and improve access to system data that would otherwise be many clicks away.

"Daily operations have changed greatly for utilities," said Mark Fronmuller, President, Elster Solutions. "Many new technologies and applications have become must have tools to ensure utility operation efficiency and customer focus. CallistoUX provides a means to bring together the many different applications that are needed in a utility's daily operations."

Unlike many enterprise applications, the CallistoUX workflow engine does not require the utility to change its task-related processes; rather, the workflow engine is designed to be customized and adapted to reflect the utility's business processes.

The CallistoUX innovation makes task organization simple, enabling the user to quickly access the desired screen in any web-based application, regardless of how many layers deep that screen is buried. By organizing the cards in the CallistoUX engine, the user is able to monitor disparate systems and move quickly between applications without losing context. An administrative console is available for managing the user groups and pre-assigning cards to users, giving administrators complete oversight and planning capabilities.

More importantly, the cards can be built into work flows. By enabling the utility to capture and codify the best practices used to accomplish routine activities, the CallistoUX workflow engine can quickly improve efficiency, reduce training time, and ensure consistent, high quality results--each and every time an employee performs the task.

"The CallistoUX user experience engine is breaking new ground in its ability to make system operators and users more efficient," said Fronmuller. "This is becoming more important as experienced utility staff approach retirement age. CallistoUX will help capture and transfer corporate knowledge and best practices to the next generation of utility operators."

About Elster

Elster delivers complete Smart Grid and Energy Management Solutions that drive energy efficiency, operational improvements and cost savings for utilities, commercial and industrial customers and consumers. Elster uses its speed and agility to drive interoperability and open standards and strategically collaborates with customers and partners.

Its end-to-end electricity, water and gas offerings include advanced meters/sensors, secure communications, and data collection, management and analytics. Elster is dedicated to customer success in more than 130 countries through Elster's professional integration services, technical support and training.