Enterprise AI Has a Trust Problem. Here's What's Missing.

NetX AuthorityAI™ turns proprietary knowledge into answers organizations can verify, cite and trust.

ATLANTA, Oct. 30, 2026 /PRNewswire/ -- As organizations race to adopt artificial intelligence, one of their most valuable assets — their institutional knowledge — is being left behind. Decades of proprietary information, research and experience remain disconnected from the AI systems intended to make organizations smarter. And even when AI gains access to that knowledge, a critical question remains: Can organizations trust the answers?

Heritage Werks Group (HWG), a leader in knowledge management for major global enterprises, is addressing this challenge with NetX AuthorityAI™, the Authority Layer for enterprise AI.

AI IS ONLY AS SMART AS THE KNOWLEDGE BEHIND IT

General-purpose AI platforms like ChatGPT, Claude and Gemini are built on vast amounts of information from across the internet and other sources, where fact, opinion and misinformation can coexist. The AI industry is investing billions of dollars in increasingly powerful models and the energy-intensive infrastructure required to support them, yet fundamental questions about accuracy and reliability remain. NetX AuthorityAI takes a different approach — grounding AI in an organization's institutional knowledge and trusted external sources to deliver actionable intelligence organizations can trust.

NetX AuthorityAI connects an organization's proprietary knowledge, archives, digital assets, enterprise data and verified external sources into a governed knowledge network. By ranking, scoring and validating information, the platform delivers fully cited, trust-verified answers traceable to their original sources, while surfacing relevant photographs, documents, videos and other assets to support research, storytelling, content creation and decision-making. The result: every employee becomes an authority on your organization.

BUILT ON DECADES OF EXPERTISE AND ADVANCED RESEARCH

Developed through a strategic research collaboration with Georgia Tech's world-renowned Tech AI Institute, NetX AuthorityAI combines advanced AI research with Heritage Werks Group's nearly two decades of domain expertise in managing institutional knowledge for some of the world's most iconic organizations.

"Getting an answer from AI is easy. Knowing whether you can trust it is another matter," said Keir Walton, Founder and CEO of Heritage Werks Group. "We've spent nearly two decades helping major organizations preserve, manage and activate their institutional knowledge. NetX AuthorityAI combines that expertise with advanced technology to transform what organizations know into intelligence they can trust — and put to work in ways never before possible."

TRUSTED, GOVERNED AND GREENER BY DESIGN

AuthorityAI operates within a secure, closed-loop environment where proprietary information remains protected and is never used to train public AI models. Enterprise governance, role-based permissions and approval controls determine which information users can access.

The platform incorporates source verification and citation requirements to ensure information is trustworthy and traceable, while NetX AuthorityScore™ measures and optimizes content's contextual relevance for AI to improve performance and outcomes. When sufficient evidence is unavailable, AuthorityAI is designed to acknowledge the gap rather than generate an unsupported response.

"Enterprise AI needs more than access to information. It needs an authoritative foundation," said Jason Wehling, Founder of NetX and Chief Technology Officer of Heritage Werks Group." That foundation preserves the context, permissions and traceability that make information trustworthy, whether supporting an individual workgroup or strengthening an organization's broader AI investments."

As AI adoption accelerates, organizations have a growing responsibility to ensure the information they rely on is trustworthy and the technology they deploy is environmentally responsible. NetX AuthorityAI addresses both priorities, delivering trust-verified intelligence while the NetX Green Layer architecture achieves up to 4X greater inference energy efficiency through intelligent model selection and optimized processing, reducing costs and environmental impact.

PUTTING INSTITUTIONAL KNOWLEDGE TO WORK

By making an organization's collective knowledge accessible, reliable and actionable, NetX AuthorityAI empowers every employee to become an authority on their organization. From accelerating complex research and uncovering overlooked knowledge to generating compelling content, strengthening connections with communities, informing strategic decisions and identifying new opportunities, the platform transforms decades of institutional knowledge into a resource everyone can put to work.

"The future of AI isn't simply about generating more information," Walton said. "It's about unlocking what your organization already knows and turning that knowledge into what it can do next."

NetX AuthorityAI™ is available now. Visit www.HeritageWerks.com/netx-authority-ai.html to learn more or to schedule a demo, or email us at [email protected].

ABOUT HERITAGE WERKS GROUP

Organizations are sitting on decades of proprietary institutional knowledge that they can't fully understand, access, govern, verify or activate. 

We exist to solve that problem.

HWG brings together the best in preservation, access and activation through Heritage Werks and NetX. Together, we have nearly two decades of leadership trusted by the world's most iconic brands to create and activate enterprise archives and digital knowledge platforms, enrich and structure institutional knowledge, preserve critical context, power authentic storytelling, and make trusted information secure, searchable and accessible.

Today, AI has opened an entirely new chapter. Through the NetX platform, we design, build and deploy trusted institutional intelligence systems, the foundation for the next generation of enterprise AI

Media Contact:
Penny Perrey, CMO
Heritage Werks Group
Inquiries: [email protected]
Press Kit: https://www.heritagewerks.com/press 

SOURCE Heritage Werks