COLORADO SPRINGS, Colo., Feb. 11, 2014 /PRNewswire/ -- The International Customer Management Institute (ICMI) salutes the year's most outstanding contact centers, support professionals and customer experience initiatives in this highly competitive and dynamic industry. The coveted awards set the industry benchmark for excellence across all areas of customer service. The winners of the Global Contact Center Awards are from corporations, governments, and non-profits large and small who took chances, made tremendous strides and understand customer demands. The hard work is done – now it's time to get recognized for it!
Final Entry Deadline: February 21, 2014 at midnight PT.
Are you ready to enter? It's simple to compete, as your initiatives and people speak for themselves. But you have to enter to be considered, so don't let your competitors steal the show. We'll be honoring the winners on May 7th, 2014 in San Diego, at the Contact Center Expo & Conference.
Winners will be award in the following categories:
Best Small-to-Medium Call Center (75 agents or less)
Best Large Call Center (More than 75 agents)
Best Strategic Value to the Organization
Best Quality Assurance Program
Best Customer Experience Program
Best Use of Technology
Best Call Center Agent
Best Call Center Supervisor
Best Call Center Manager
Best Customer Service Business Leader
Multimedia Assets associated with this release:
SOURCE International Customer Management Institute (ICMI)