ERIE, Pa., Sept. 24, 2015 /PRNewswire/ -- Erie Insurance (NASDAQ: ERIE) received top honors in the renters insurance segment on the J.D. Power Household Insurance Study, which evaluates customer satisfaction in the homeowners and renters product lines. Erie Insurance scored 817. The industry average was 808 on a 1,000-point scale.
"Consumers' needs are constantly evolving, and it's our job to evolve with them to ensure we can offer protection that fits those needs," said Terry Cavanaugh, president and CEO of Erie Insurance. "We are proud to receive the highest rating in the renters' insurance segment."
The 2015 Household Insurance Study measured five factors to determine overall satisfaction. Those factors included interaction, policy offerings, price, billing/payment, and claims.
To learn more about renters insurance offered by Erie Insurance, visit erieinsurance.com.
According to A.M. Best Company, Erie Insurance Group, based in Erie, Pennsylvania, is the 11th largest homeowners insurer and 12th largest automobile insurer in the United States based on direct premiums written and the 16th largest property/casualty insurer in the United States based on total lines net premium written. The Group, rated A+ (Superior) by A.M. Best Company, has more than 5 million policies in force and operates in 12 states and the District of Columbia. Erie Insurance Group is a FORTUNE 500 company, a Barron's 500 company and has been recognized by Forbes as one of America's 50 Most Trustworthy Financial Companies.