Europe B2C E-Commerce Delivery 2022: Most Online Shoppers in Europe Preferred Home Delivery Over Other Delivery Options

DUBLIN, Dec. 21, 2022 /PRNewswire/ -- The "Europe B2C E-Commerce Delivery 2022" report has been added to  ResearchAndMarkets.com's offering.

Home delivery developed great popularity in multiple European countries in 2021

As B2C E-Commerce continues to rise, the optimization and personalization of delivery methods gains momentum. Home delivery was the top shipping destination offered by online retailers, with over half of digital merchants shipping to residences. Likewise, consumers also opt for home delivery.

According to a survey cited in the report, more than one-half of online shoppers chose standard home delivery at checkout. In the United Kingdom, Germany, Netherlands, among others, a notable portion of online shoppers preferred home delivery with a signature requirement. Some variation in preferences appeared in countries within the European region, such as Sweden where nearly one-third of online shoppers preferred to have their B2C E-Commerce purchases delivered to their mailbox/multioccupancy mailbox by the mail carrier.

Online shoppers in Europe find 3-5 days to be the maximum acceptable delivery time

Online shoppers in many countries in Europe find 3-5 days to be the maximum amount of time to wait for their order to arrive. Very few online shoppers found 6 days or more to be acceptable, thus showcasing the importance of speed when it comes to B2C E-Commerce order fulfillment. In Germany, many online shoppers considered fast delivery to be one of the most important delivery related factors when shopping online, after the cost of delivery. Furthermore, a quarter of online shoppers in Sweden gave great importance to fast deliveries when shopping online, as spelled out in the report.

Questions Covered in the Report

• What was the most preferred delivery location in E-commerce in Europe?
• How do delivery preferences differ across the countries in this region?
• What did online shoppers in Europe consider to be the most important criteria when ordering online?
• Which courier services were mostly used for delivery in E-Commerce in Poland?
• Which advantage of E-Commerce was most significant to online shoppers in Germany?

Key Topics Covered:

1. Management Summary

2. Global Developments

• Overview of B2C E-Commerce Delivery, August 2022
• Important Service Attributes When Shopping For Groceries, in % of Grocery Shoppers, October-November 2021
• Services Related to Delivery and Fulfillment Are Important When Buying Groceries, by Age Group, in % of Grocery Shoppers, October-November 2021
• Attitude Towards Paying For Delivery and Return Services, in % of Respondents, November 2021
• Share of Consumers' Attitude Towards Environmental Impact of Online Delivery, in %, November 2021

3. Europe

3.1. Regional

• Breakdown of Expected B2C E-Commerce Delivery Times, by Select Countries, in % of Online Shoppers, 2021e
• Top 3 Shipping Methods That Online Retailers Offered, in % of Online Retailers, May 2021
• Top Delivery Method Preferred At Checkout During Online Shopping, in % of Online Shoppers, May 2021
• Delivery Destinations Preferred in B2C E-Commerce, in % of Online Shoppers, 2021
• Top Shipping Related Reasons Why Online Shoppers Stop Purchasing Products Added to Their Basket, in %, May 2021
• Important Criteria When Ordering Online, in % of Online Shoppers, 2021
• Willingness to Pay Extra For an Eco-Friendly B2C E-Commerce Delivery, by Select Countries, in % of Online Shoppers, 2021e

3.2. Advanced Markets
3.3. Emerging Markets

Companies Mentioned

• DHL
• DPD
• FedEx
• GLS
• InPost
• Pocztex

For more information about this report visit https://www.researchandmarkets.com/r/mh3fka

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SOURCE Research and Markets