ST. FLORIAN, Austria, July 14, 2015 /PRNewswire/ -- EV Group (EVG), a leading supplier of wafer bonding and lithography equipment for the MEMS, nanotechnology and semiconductor markets, today announced that for a third year in a row, it has earned all three coveted awards from VLSIresearch's annual customer satisfaction survey. EVG has again been ranked as one of the 10 BEST Focused Chip Making Equipment Suppliers, as well as one of the 2015 THE BEST Suppliers of Fab Equipment, increasing its ratings in both award segments compared to last year. Additionally, EVG was distinguished with a 2015 RANKED 1st award in the Other Fab Equipment category.
According to VLSIresearch, EVG received its highest scores in the supplier performance category, including technical leadership, recommended supplier, trust in supplier, and partnering. That said, EVG scored well across the board, including in the customer service and product performance categories, where it also received some of its highest marks in quality of results, usable performance, and field engineering support. This year marks the 13th consecutive year that EVG has been listed among the "THE BEST" suppliers, as well as the third year claiming the number one spot as the highest ranked wafer bonder supplier.
"EVG is a master in cost-effectively bringing new technologies into different markets and enabling customers to bring their products to market cost-effectively using emerging technologies," stated G. Dan Hutcheson, CEO and chairman of VLSIresearch Inc. "EVG's focus on exploring and commercializing new technologies, coupled with their strong focus on customer relationships and high-volume manufacturing, embodies their approach to delivering high customer satisfaction."
"We are truly honored to be recognized for a third year in a row by our customers with these three awards, and we thank them for their participation in VLSIresarch's annual customer satisfaction survey," stated Hermann Waltl, executive sales and customer support director at EV Group. "This achievement reflects EVG's ongoing commitment to our customers' success through our 'Triple I' philosophy of invent-innovate-implement."
A white paper detailing EVG's survey results has been issued by VLSIresearch and is available for download from weSRCH.com at https://electronics.wesrch.com/pdfEL1SE1CEETDPT
About the 2015 Customer Satisfaction Survey
VLSIresearch received feedback from more than 96% of the chip market, 82% of the subsystems market, and 32% of the solar market for this year's survey. The survey spanned two and half months and covered five languages. Worldwide participants were asked to rate equipment suppliers among fifteen categories based on three key factors: supplier performance, customer service, and product performance. 3,842 suppliers were rated, resulting in 57,207 total responses.
The VLSIresearch annual Customer Satisfaction Survey is the only publicly available opportunity since 1988 for customers to provide feedback for suppliers of: semiconductor equipment, solar equipment, and subsystems. The 10 BEST and THE BEST awards provide special recognition to suppliers that are rated highest by their customers.
About EV Group (EVG)
EV Group (EVG) is a leading supplier of equipment and process solutions for the manufacture of semiconductors, microelectromechanical systems (MEMS), compound semiconductors, power devices and nanotechnology devices. Key products include wafer bonding, thin-wafer processing, lithography/nanoimprint lithography (NIL) and metrology equipment, as well as photoresist coaters, cleaners and inspection systems. Founded in 1980, EV Group services and supports an elaborate network of global customers and partners all over the world. More information about EVG is available at www.EVGroup.com.
SOURCE EV Group