SKYTRAX surveyed more than 19 million international travelers between August 2015 and May 2016. Its annual awards are benchmarks for airline excellence. SKYTRAX revealed this year's World Airline Awards, also known as the "Passenger's Choice Awards," at the Farnborough Air Show on July 12, 2016.
"EVA Air has developed very high standards of product and service across its business, premium economy and economy class cabins that has been recognized by customers," said Edward Plaisted, SKYTRAX CEO. "EVA has focused on developing premium service that includes amenities such as pajamas, Rimowa-branded amenity kits and full turndown service."
EVA has elevated inflight standards for its Royal Laurel Class business cabin, added amenities throughout its aircraft and enhanced passengers' check-in and boarding experiences.
"We appreciate passengers' support for EVA Air. Our passengers give us positive feedback and we will keep improving our offerings to fit passengers' needs," said Steve Lin, EVA Air Chairman.
The SKYTRAX survey measured standard of quality in 41 key categories that included both airport and onboard environments. The seven additional areas where EVA ranks in the top 10 are airport services (no. 2), cleanest aircraft cabins (no. 2), cabin staff, business class, business class lounges, and business and economy class seats.
EVA has also been honored, awarded and recognized by other organizations around the world for service quality and safety. Website AirlineRatings.com recognized EVA as a carrier of choice among the "World's Top-10 Airlines" for 2015 and 2016. Germany'sAero International Magazine has ranked EVA on its Global Airline Safety Index among the World's Top 10 Safest Airlines eight times since 2004, including in the top three for 2015 and 2016.
About EVA Air: EVA Air, a Star Alliance member, flies to close to 70 international destinations throughout Asia, Oceania, Europe and North America where gateways are Houston, Los Angeles, New York, San Francisco, Seattle, Toronto, Vancouver and, starting November 3, 2016, Chicago. With just one easy stop in Taipei, travelers can connect onward to most major cities throughout Asia, including 30 destinations in China. Travelers can learn more about EVA and book, buy and reserve seats at www.evaair.com.