Everest Group Names Cognizant a "Leader" and "Star Performer" in Digital Services
New PEAK Matrix™ Report Recognizes Cognizant for Overall Digital Services Capabilities and as "Best in Class" for Buyer Satisfaction
TEANECK, N.J., Oct. 18, 2016 /PRNewswire/ -- Cognizant (NASDAQ: CTSH) today announced that it has been recognized by Everest Group as one of only two companies to be named both a "Leader" and a "Star Performer" in a newly released report, Digital Services—PEAK Matrix Assessment and Market Trends: "Is Digital the New Normal?"
The PEAK Matrix report assesses the market success and overall capabilities of 18 leading IT services providers of digital services. Cognizant is recognized as a "Leader" for its high levels of delivery capability across categories, including scale, scope, domain expertise and innovation, and delivery footprint. Cognizant's buyer satisfaction capabilities are recognized as "best-in-class." Cognizant was also categorized as a "Star Performer" for strengthening its year-over-year leadership position on the PEAK Matrix.
According to Everest Group, enterprises are increasingly seeking digital transformation services to drive efficiencies across middle and back-office processes while gaining competitive advantage by improving market-facing user experiences. Business leaders see "digital" as value derived from the convergence of multiple technologies, including cloud, social, mobile, big data, the Internet of Things (IoT), and artificial intelligence.
The report stated, "Cognizant has done well in conceptualizing and delivering transformation-led engagements for its enterprise clients. Its investments in solution acceleration, client collaboration, and relationship management have resonated well with clients." Highlighting Cognizant's vision to help clients "become digital," the report adds, "Cognizant addresses the broader digital market—front-office, mid-office and back-office—by integrating strategy shaped by human sciences, design, technology implementation, and management."
The report noted that Cognizant's Digital Works Collaboratories allow "multi-disciplinary teams to come together to work through the Accelerator Methodology, which helps customers and partners to team, visualize, and co-create digital experiences." It also highlights Cognizant's investment in advanced training in the areas of design thinking, IoT, mobility, cloud, web technologies, and data sciences. Research and development efforts to drive employee innovation—resulting in new intellectual property—were also recognized.
"Enterprises are challenged by intense competition, an uncertain macroeconomic environment, nimble digital disruptors, and ever-increasing demands from digital native consumers," said Jimit Arora, Partner at Everest Group. "Companies looking to stay ahead of the competition are leveraging digital technologies to tackle these challenges. Leaders such as Cognizant have a robust portfolio of digital services and have expanded into newer areas such as human sciences and interconnected ecosystems, with design-led transformation at the core of their value proposition."
"Traditional industrial business models are now giving way to an era of more agile companies that can win with data and new technologies," said Gajen Kandiah, President, Cognizant Digital Works. "By making technology more efficient, applying platforms to business processes, and creating more meaningful customer experiences, Cognizant helps our clients become complete digital enterprises. Our aspiration is to be one of the leading builders of the digital economy, and we are pleased with the recognition by Everest Group as one of only two companies to be named both a 'Leader' and a 'Star Performer.' This is a strong validation of our commitment to help our clients navigate the shift to a digital era."
Read a summary of the Digital Services—PEAK Matrix Assessment and Market Trends report here.
About Everest Group PEAK Matrix
The Everest Group PEAK Matrix is a proprietary framework for assessing the relative market success and overall capability of service providers based on Performance, Experiences, Ability and Knowledge. Each service provider is comparatively assessed on two dimensions: market success and delivery capabilities. The resulting matrix categorizes service providers as Leaders, Major Contenders, and Aspirants. Companies that demonstrate strong upward movement in successive reports are recognized as Star Performers. Everest Group recently announced a recalibrated methodology, in which innovation, intellectual property and technology take center stage.
About Cognizant Digital Works
Cognizant Digital Works brings together human sciences, digital strategy advisory, design, analytics, intelligent products, cloud services, mobility, and deep industry domain expertise to help clients imagine, build, and run digital business solutions. For more information, please visit www.cognizant.com/digital or join the conversation on LinkedIn.
About Cognizant
Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. With over 100 development and delivery centers worldwide and approximately 244,300 employees as of June 30, 2016, Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Visit us online at www.cognizant.com or follow us on Twitter: @Cognizant.
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