Factor4 Loyalty for Samsung Ordering Kiosk

BROOMALL, Pa., Feb. 7, 2025 /PRNewswire/ -- Nanonation and Factor4 are excited to unveil a strategic partnership that merges the value of loyalty programs with Nanonation's Ordering Kiosk solution for Clover POS. This collaboration gives restaurants a powerful tool to foster more return visitors and to boost their profits. 

Loyalty programs offer a streamlined omnichannel experience across multiple customer touchpoints that help encourage return visits. This increased retention has been shown to boost profits by 25% to 95%. Ordering kiosks streamline restaurants' efficiency and drive up to 28% higher average order values. Combining the two technologies creates an even greater impact on the restaurant operator's bottom line that is hard to ignore.

By integrating Factor4's Loyalty platform with Nanonation's Ordering Kiosks, restaurants can offer customers a seamless ordering experience. This partnership allows loyalty program participation directly at the kiosk, significantly enhances customer convenience, and fosters greater program adoption and engagement.

"We're thrilled to partner with Nanonation to integrate our Loyalty program into their innovative kiosk solutions. This initiative represents a significant leap forward in creating a cohesive, omnichannel experience for diners. It underscores our commitment to ensuring that every customer transaction is convenient, rewarding, and engaging," said Dan Battista, CEO of Factor4.

Zac Rustad, Nanonation's Chief Product Officer, comments on the partnership, "Our collaboration with Factor4 helps create a better experience for kiosk users. Incorporating Factor4's comprehensive loyalty capabilities into our kiosks means that our clients can provide their customers with even more reasons to come back and spend more. It's about adding value to every interaction."

As consumer behavior increasingly shifts towards self-service technologies, Factor4 and Nanonation are at the forefront, offering restaurant goers the autonomy to earn and redeem rewards effortlessly, regardless of how they order. This integration ensures that loyalty is an integral part of the modern dining experience, driving repeat business and customer satisfaction.

About Nanonation

Nanonation creates enterprise-class software for interactive kiosks and digital signage. With proven tools and technologies to enhance customer engagement. The company earned their first restaurant customer in 2000 and integrated with their first point-of-sale system in 2006. Since then, they have deployed tens-of-thousands of kiosks and digital signs worldwide. For more information, visit www.nanonation.net or www.orderingkiosk.net.

About Factor4
Factor4 is a leading provider of gift card and loyalty program solutions that help merchants increase revenue and customer engagement. With thousands of businesses using its solutions across multiple industries, Factor4 specializes in delivering comprehensive, omnichannel gift card programs that can integrate with existing POS systems to meet the evolving needs of merchants. For more information, visit www.factor4gift.com.

Media contact: Matt Murphy | [email protected]

SOURCE Factor4, LLC