FAIR Health Launches Video Tutorial on Older Adults Section of FAIR Health Consumer Website

New Video Offers an Immersive Guide to Tools and Resources Developed for Older Adults and Family Caregivers

NEW YORK, Oct. 31, 2023 /PRNewswire/ -- Today the national, independent nonprofit FAIR Health launched a new video tutorial on a dedicated section for older adults, available on its free, national, award-winning consumer website, FAIR Health Consumer (fairhealthconsumer.org). Created as part of a three-year initiative funded by The John A. Hartford Foundation (JAHF) to facilitate shared decision-making discussions and healthcare engagement among older adults and family caregivers, the video tutorial orients users to the tools, educational content and resources available in the Older Adults section.

The FAIR Health Consumer Older Adults section—which launched in September 2022 as part of a prior JAHF-funded planning grant—offers actionable tools, educational content and resources to help older patients and their family caregivers understand and manage their healthcare costs and make informed healthcare decisions. The video tutorial shows consumers how to use FAIR Health's shared decision-making and healthcare engagement tools, content and resources to navigate the healthcare system. These tools include five decision aids and three FH^® Total Treatment Cost tools that offer clinical and cost information related to the care and treatment of conditions that affect older adults.

Guided by a Project Advisory Board including patients, healthcare providers, clinicians, academic researchers and community-based stakeholders, FAIR Health's initiative seeks to offer a valuable foundation for shared decision making—the process by which patients, caregivers and providers decide on care and treatment, balancing clinical evidence with patients' preferences and values—and healthcare engagement for older adults, family caregivers and care partners. In 2024, building on the tools and resources developed during the project's planning phase, FAIR Health will launch a national dissemination campaign and pilot the tools with older patients and family caregivers at the point of care through collaborations with four Age-Friendly Health Systems sites.

FAIR Health President Robin Gelburd stated: "Based on our evaluative discussions with consumers, we continue to recognize the need for actionable and contextualizing information to help them navigate the healthcare system for information, services and resources. We created this video-based guide to help introduce older patients and family caregivers to our offerings and find the information and resources they need to make informed healthcare decisions and prepare for and manage related costs."

The John A. Hartford Foundation Vice President, Program Rani E. Snyder stated: "The John A. Hartford Foundation is proud to continue its support of FAIR Health's development of shared decision-making and healthcare engagement tools, which are much-needed resources for creating equitable, age-friendly health systems that effectively address what matters most to older adults."

To access the Older Adults section, where the video tutorial is housed, click here.

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About FAIR Health

FAIR Health is a national, independent nonprofit organization that qualifies as a public charity under section 501(c)(3) of the federal tax code. It is dedicated to bringing transparency to healthcare costs and health insurance information through data products, consumer resources and health systems research support. FAIR Health possesses the nation's largest collection of private healthcare claims data, which includes over 42 billion claim records and is growing at a rate of over 2 billion claim records a year. FAIR Health licenses its privately billed data and data products—including benchmark modules, data visualizations, custom analytics and market indices—to commercial insurers and self-insurers, employers, providers, hospitals and healthcare systems, government agencies, researchers and others. Certified by the Centers for Medicare & Medicaid Services (CMS) as a national Qualified Entity, FAIR Health also receives data representing the experience of all individuals enrolled in traditional Medicare Parts A, B and D; FAIR Health includes among the private claims data in its database, data on Medicare Advantage enrollees. FAIR Health can produce insightful analytic reports and data products based on combined Medicare and commercial claims data for government, providers, payors and other authorized users. FAIR Health's systems for processing and storing protected health information have earned HITRUST CSF certification and achieved AICPA SOC 2 Type 2 compliance by meeting the rigorous data security requirements of these standards. As a testament to the reliability and objectivity of FAIR Health data, the data have been incorporated in statutes and regulations around the country and designated as the official, neutral data source for a variety of state health programs, including workers' compensation and personal injury protection (PIP) programs. FAIR Health data serve as an official reference point in support of certain state balance billing laws that protect consumers against bills for surprise out-of-network and emergency services. FAIR Health also uses its database to power a free consumer website available in English and Spanish, which enables consumers to estimate and plan for their healthcare expenditures and offers a rich educational platform on health insurance. An English/Spanish mobile app offers the same educational platform in a concise format and links to the cost estimation tools. The website has been honored by the White House Summit on Smart Disclosure, the Agency for Healthcare Research and Quality (AHRQ), URAC, the eHealthcare Leadership Awards, appPicker, Employee Benefit News and Kiplinger's Personal Finance. FAIR Health also is named a top resource for patients in Dr. Elisabeth Rosenthal's book An American Sickness: How Healthcare Became Big Business and How You Can Take It Back. For more information on FAIR Health, visit fairhealth.org.

Contact:

Rachel Kent
Senior Director of Communications and Marketing
FAIR Health
646-396-0795
[email protected]

SOURCE FAIR Health