FastMed's New Online Check-in To Cut Patient Wait Times by More Than Half
PHOENIX, May 25, 2017 /PRNewswire/ -- FastMed Urgent Care today announced a newly upgraded online check-in system designed to make patient care even faster. Patients utilizing the new system can expect to experience a greater than 50% reduction in wait times versus the typical walk-in patient not using the system.
In addition, the system's newly upgraded features include in-clinic screens to keep patients informed on exactly where they stand in line. Text updates can also be requested which will alert patients regarding what time to arrive. This convenient feature gives them the option to either wait at home or stop for a quick errand along the way.
Additional online upgrades include improvements for those using smartphones and other mobile devices. Due to the steadily increasing usage of such devices, FastMed now offers a more responsive user interface and an all-new mobile website. Both features are designed to provide the necessary information quickly and conveniently to those viewing from smaller screens.
FastMed's specific updates and improvements include:
- Expected wait times less than half of those of the typical walk-in patient
- Convenient text alerts letting patients know when to arrive
- A new mobile website for easier viewing on mobile devices
- A more responsive mobile-user interface
"This is more than a simple update," explains Sami F. Elbadramany, Executive Vice President for FastMed Urgent Care. "It's a major revamp of the way we handle our entire online process. We've made a commitment to delivering even better service to our patients by providing the necessary information and appropriate care in the most timely and efficient manner possible."
The new online check-in system is already available for patient use online at FastMed.com. Patients not requiring treatment by a provider, or those with critical illnesses, may be admitted to an exam room even sooner, regardless of whether or not they utilize the new check-in system.
About FastMed
FastMed Urgent Care is an owner and operator of urgent care facilities with more than 100 locations across Arizona, North Carolina and Texas. FastMed focuses on the delivery of walk-in medicine for non-emergent healthcare needs 365 days per year. FastMed's services address a wide spectrum of urgent care and family medicine needs. In addition to providing immediate walk-in attention for an injury or illness, FastMed provides routine services including flu shots, occupational medicine, and school or sports physicals. FastMed clinics hold the Joint Commission Gold Seal of Approval® for accreditation in health care quality and safety in ambulatory health care. FastMed is managed by an affiliated entity of one of the investment funds of ABRY Partners. Visit www.FastMed.com.
SOURCE FastMed Urgent Care
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