SANTA BARBARA, Calif., Dec. 16, 2014 /PRNewswire/ -- FastSpring (http://www.fastspring.com), a world leader in digital e-commerce solutions, announced today that the company will be joining the ServiceSource Recurring Revenue Alliance™, a strategic initiative led by ServiceSource (NASDAQ: SREV), the global leader in recurring revenue management. The alliance is designed to help businesses generate revenue and increase customer retention by creating best practice-based, end-to-end recurring revenue solutions.
As the recipient of the 2014 Stevie® Award for best Customer Service, FastSpring is a proven resource for meeting the needs of online businesses as well as the recurring revenue industry as a whole. By continuing to maximize its full-service, client-focused solutions, FastSpring's membership in the ServiceSource Recurring Revenue Alliance will further strengthen the company's commitment to customers while also providing them with the powerful new opportunity for growth and expansion as they continue to create products that change the world.
"The recurring revenue market provides companies with an ideal model in which to expand product footprints, create new verticals for growth, and to increase current renewals," comments Chris Lueck CEO of FastSpring. "We are delighted to join forces with the Recurring Revenue Alliance, as it will provide us with an even better opportunity for continued growth even as we anticipate and resolve the challenges facing online companies within the recurring revenue industry today. Through this relationship with the Recurring Revenue Alliance, FastSpring will create service-oriented solutions and innovative tools to increase client revenues, and we'll integrate these tools into a seamless, hassle-free, and flexible e-commerce platform with client-friendly UI's that are capable of evolving as requirements or trends change."
The Recurring Revenue Alliance is designed to bring together best-in-class applications, platforms, system integrators, and other technology companies to help businesses solve their recurring revenue challenges and grow their share of the $310 billion annual recurring revenue market for maintenance, support and subscriptions across hardware, software, industrials, healthcare and XaaS.
"We at FastSpring are proud and honored to be a part of this select group as we help to solve recurring revenue challenges faced by many companies today," comments Chris Lueck, FastSpring's CEO. As the providers of an e-commerce experience that is renowned across the industry, FastSpring will continue its commitment to customers with the service and solutions they need for their continued success."
"We are thrilled to have FastSpring join the Recurring Revenue Alliance," said Conrad Voosanger, Chief Marketing Officer at ServiceSource. "E-commerce solutions play a pivotal role in the management of recurring revenue. FastSpring brings new insights and experience to the alliance for driving customer lifetime value through the collection of recurring payments."
FastSpring® provides a highly acclaimed, all-in-one cloud-based e-commerce, merchandising & fulfillment platform that's designed specifically to meet the needs of software, SaaS, and other online service companies. FastSpring creates a seamless, fully branded purchasing experience that accomplishes a variety of crucial services, including: leveraging tools that increase client revenues across all customer touchpoints; gathering key customer-centric data, leveraging multiple payment methods, global currencies & languages; offering intelligent gateway routing logic for optimum card acceptance; managing fraud/chargebacks, tax collection, robust reporting; and providing an award-winning 24/7 client experience with dedicated account executives. To find out more please visit their website at www.fastspring.com.
All companies and products referenced in this press release, including FastSpring®, ServiceSource®, Stevie® Awards, Renew OnDemand™, Scout®, and more are the trademarks of their respective owners.
Contact: Christina O'Toole
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