DENVER, Feb. 19, 2014 /PRNewswire/ -- Spinnaker Support's philosophy and methods for the delivery of third-party maintenance services, which includes concepts of strict intellectual property protection, individual client fixes, and services delivered solely in client controlled environments, appears to have been validated by a recent federal court decision.
On February 13, 2014, the U.S. District Court in Las Vegas entered an order granting Oracle's motion for summary judgment against Rimini Street, Inc. (Case 2:10-cv-00106-LRH-PAL Document 474). U.S. District Court judge Larry R. Hicks ruled that third-party software support provider Rimini Street, Inc. infringed Oracle's copyrights by making unauthorized copies of certain Oracle licensed products.
Although this recent court decision was limited to four specific Rimini Street customers, the implications are far reaching. The judgment potentially affects all Rimini Street customers that have the same or similar license agreements with Oracle.
Responding to questions about the U.S. District Court's order, Spinnaker Support's CEO and Managing Principal Matt Stava stated, "Spinnaker Support's management team has worked diligently to implement and preserve the integrity of our software maintenance delivery model that protects the intellectual property rights of our customers and third-party software publishers, including Oracle." Mr. Stava further commented, "Spinnaker Support faces no such litigation due to its commitment to protecting the intellectual property rights of all parties involved in a third-party maintenance relationship."
The improper actions outlined in the February 13, 2014 summary judgment cannot be found in Spinnaker Support's practices for delivering third-party maintenance. As a global market leader for SAP, JD Edwards, and Siebel third-party maintenance, Spinnaker Support adheres to very strict IP policies and procedures, all of which are explicitly documented, communicated with clients, and reviewed internally prior to any client engagement.
"Spinnaker Support holds the IP of software vendors and their client organizations in high regard," continued Stava. "We go through a painstaking process to ensure adherence to the highest standards as an organization. We would never take a shortcut to providing our services that would put either a client or our own company in jeopardy."
About Spinnaker Support
Spinnaker Support, a global market leader for SAP, JD Edwards, and Siebel third-party maintenance, co-sourcing, and consulting services, helps companies maximize their ERP and CRM software investments. Whether companies are planning to replace their high-cost maintenance provider or are seeking supplemental maintenance support for their ERP and CRM applications, Spinnaker Support has a solution to fit their needs. More than 230 current clients worldwide have chosen Spinnaker Support as their provider of choice. Headquartered in Denver, Colorado, Spinnaker Support services are available across the globe via offices located in Cape Town, Denver, London, Mumbai, and Singapore. To learn more about Spinnaker Support, visit www.spinnakersupport.com, call +1-877-476-0576, or follow us on Twitter and LinkedIn.
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