Financial Education Benefits Center: Patient Advocates Are Increasingly Crucial in an Evolving Healthcare System

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Sep 10, 2018, 15:15 ET

SAN RAMON, Calif., Sept. 10, 2018 /PRNewswire/ -- As the healthcare system grows increasingly complex and profit-driven, the need for patient advocacy becomes vital. Insurance companies can make it hard for patients to understand which procedures or medications are covered, or even how to go about receiving the care they need. Over time, healthcare has greatly shifted from a trusting relationship between practitioner and patient to a more impersonal and institutionalized system. While this makes sense given the size of the population in relation to the number of practitioners, it's not uncommon to hear people's complaints about the standard of care. Many individuals lament that they feel they must be their own advocate to achieve their health care needs. The problem with this is most people aren't well versed in the medical system or the details of insurance companies. Financial Education Benefits Center (FEBC), a membership benefits company that offers health and wellness discounts feels that access to a patient advocate can greatly help members receive the best care.

"The medical system is sometimes confusing, and it can be difficult to understand what your options are," said Jennifer Martinez, Manager at FEBC. "Everyone should be in charge of their own healthcare. Having a patient advocate can make a huge difference, especially with complex conditions that require more care."

Patient advocates play an important role because they work on behalf of the patient to ensure that the patient is an active participant in their own healthcare. They may explain medical tests, policies, or procedures, investigate patient complaints, or mediate disputes between patients and staff. Illness or chronic diseases are stressful, and a patient on their own may not always be able to think clearly or retain the information a health care provider gives them at the time. Having a patient advocate ensures that there's an impartial party who can knowledgeably explain any confusing information. They can also be designated to carry out a patient's medical wishes should something happen to make the patient unable to communicate. On the other end, the patient advocate also works to be certain that the organizations are listening to, understanding and acknowledging the needs of the patient.

"At FEBC we embrace self-determination in regards to health and wellness," said Martinez. "Providing access to patient advocates is just one more way we're trying to do our part to help our members to live the healthiest lives possible."

About Financial Education Benefits Center

Financial Education Benefits Center is located in San Ramon, California. The membership company has already helped thousands save money and obtain the necessary education required to live a financially healthy life.

Financial Education Benefits Center has partnered with several name brand third-party companies to expand the financial and educational products and services available to its members and to provide a variety of wellness services as well.

Financial Education Benefits Center Newsroom

Contact

To learn more about Financial Education Benefits Center, please contact:

Financial Education Benefits Center

2010 Crow Canyon Place Ste. 100

San Ramon, CA 94583

1-800-953-1388

[email protected]

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Injured Woman Speaking with Her Advocate
Credit: Elnur/Bigstock

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