FirstEnergy Snowstorm Outage Update

November 1, 2011 - 5 a.m. update.

Nov 01, 2011, 05:00 ET from FirstEnergy

AKRON, Ohio, Nov. 1, 2011 /PRNewswire/ -- More than 523,000 FirstEnergy (NYSE: FE) customers in New Jersey, Pennsylvania, West Virginia and Maryland have been restored after losing power due to the Saturday, October 29 snowstorm.  Overall, 782,000 customers were affected by the storm.

Crews continue working to restore service to the 259,000 customers who remain without power.

The remaining FirstEnergy outage totals by utility include:

  • Jersey Central Power & Light (JCP&L) – The majority of the remaining 198,000 customers should be restored by late Thursday, with full restoration by Friday
  • Metropolitan Edison (Met-Ed) – The majority of the remaining 54,000 customers should be restored by midnight Friday.
  • Potomac Edison – Full restoration of the remaining 7,000 customers by midnight Wednesday.

Many of the areas that remain without power experienced severe tree damage as a result of the storm, which has limited crew accessibility and has hampered the damage assessment and restoration process.  

As debris from the storm is being cleared, customers are cautioned never to touch downed lines.  Customers should always assume downed wires are carrying electricity and are reminded to keep their children and pets away from downed wires.  

To report an outage, JCP&L and Met-Ed customers should call 1-888-LIGHTSS (1-888-544-4877). Potomac Edison customers should call 1-800-255-3443.

For updated information on restoration news, current outages, FirstEnergy's storm restoration process and tips for staying safe after a storm, go to  

SOURCE FirstEnergy