ATLANTA, Dec. 19, 2013 /PRNewswire/ -- Five Point Partners, LLC, a full-service consulting services firm serving the utility, mining, revenue management and transportation industries, announced that Grant PUD, a nonprofit, community-owned and governed utility offering electric and wholesale broadband services to over 46,000 customers, selected Five Point to implement Oracle Utilities Customer Care and Billing solutions to enhance billing and customer service capabilities.
"We are pleased Grant PUD chose Five Point to deliver a solution that will enhance their technology infrastructure while creating a platform that enables them to transform their operations and improve the customer experience," said Richard Charles, President, Five Point. "We are confident our extensive experience and proven methodology can deliver a project that is on time and on budget."
Grant PUD will migrate their legacy PeopleSoft CIS system to Oracle Utilities Customer Care and Billing, which supports complete customer care, billing, credit and collections and payment processing to provide Grant PUD with a complete view of customer data, streamline billing processes, and enable more responsive customer service.
"It is critically important that we replace our existing CIS system with a solution that is supported, reliable and provides the robust features and functionality to help us meet our current business objectives as well as our future needs," said Annette Lovitt, Customer Accounting Supervisor, Grant PUD. "Five Point's strong leadership and track record of successful implementations of Oracle Utilities solutions made them an ideal choice to head up this important initiative."
Five Point is a Gold Level Member of Oracle PartnerNetwork (OPN).
About Five Point
Five Point provides a full life cycle of highly focused consulting services to companies operating in the utility, mining, revenue management and transportation industries. From information technology assessments and analysis to system implementation and post go-live support services, Five Point's collaborative style, industry knowledge and proven methodologies guide our clients through their complex technology and business transformation initiatives. We utilize industry applications from leading software providers to help clients reduce costs, save time, improve reliability, increase efficiencies and improve customer service. With more than 275 consultants in North America, Australia and the Philippines, Five Point has served more than 250 clients globally. For more information, visit our website at www.fivepoint.net.
About Oracle Utilities
Oracle Utilities delivers proven software applications that help utilities of all types and sizes achieve competitive advantage, business performance excellence and a lower total cost of technology ownership. Oracle Utilities integrates industry-specific customer care and billing, network management, work and asset management, mobile workforce management and meter data management applications with the capabilities of Oracle's industry-leading enterprise applications, business intelligence tools, middleware, database technologies, as well as servers and storage. The software enables customers to adapt more nimbly to market deregulation, meet ever-evolving customer demands and deliver on environmental conservation commitments. Additionally, Oracle Utilities helps utilities prepare for smart metering and smart grid initiatives that enhance efficiency and provide critical intelligence metrics that can help drive more-informed energy and water usage decisions for consumers and businesses. For more information, visit www.oracle.com/goto/utilities.
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Five Point Partners, LLC
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SOURCE Five Point Partners, LLC