FleetNet America Launches FleetNet EDGE to Equip Service Providers with Actionable Data and Industry Insights

•  FleetNet's first-ever data product empowers its service provider network with industry and economic insights, performance management and benchmarking tools.

•  FleetNet EDGE is a catalyst for business growth and long-term success.

•  Service Providers can learn more about the product at the 2025 American Towman Showplace in Las Vegas April 24-25.

CHERRYVILLE, N.C., April 22, 2025 /PRNewswire/ -- FleetNet America, a leader in fleet maintenance and repair management, is proud to announce the launch of FleetNet EDGE: Data and Performance Insights. This transformative new product is designed to empower service providers with data-driven tools, industry-specific intelligence and performance benchmarking capabilities.

FleetNet EDGE was developed in direct response to the needs of today's service providers. The offering addresses common pain points by providing a reliable, innovative, and collaborative solution rooted in real data and expert analysis.

"Our FleetNet America team is continuously finding opportunities to be a catalyst of growth for our clients and service providers," said Alex Fraser, AVP of FleetNet America. "We believe data and connectivity is key in doing so, and we're thrilled to deliver a powerful solution that equips service providers with customized business reports, enabling them to understand market trends, boost performance, reduce costs, and stay competitive in today's market."

Key Features of FleetNet EDGE:

Through a monthly subscription, service providers receive customized data and insights in a monthly report, including:

• Industry and Economic Insights: Showcases real-time data on freight outlooks, consumer spending, economic growth, and forecasts for commercial units and trailers.
• Performance Benchmarking: Allows users to compare performance against peers to identify opportunities, set goals, and track progress.
• Performance Management Tools: Allows users to monitor and improve metrics such as acceptance rates, dispatch efficiency, repair quality, and cost data.

How service providers are putting insights into practice:

"FleetNet EDGE has been a game-changer for our operation," said Joe LaPaglia, Merj Fleet Services in Buffalo, NY. "We've been using the FleetNet EDGE program to gain valuable insights into how our dispatchers, technicians, and operators are performing. The analytics allow us to see exactly how we're stacking up against peers across the country—something we couldn't replicate cost-effectively in-house. One of the biggest advantages has been the data around call volume by time of day. It has allowed us to staff smarter, so we're ready to serve our customers when the need arises. The E-Dispatch reporting has also been incredibly helpful to stay on top of assignment completion, making a big difference in reducing our time to invoice. This is critical for keeping cash flow steady and operations running smoothly. FleetNet EDGE has given us visibility we didn't have before, and it's helping us operate with more precision every day."

A win-win-win scenario:

"Service providers are the lifeblood of what we do, and their health and well-being is of utmost importance to us," said Don Doty, Director of Fleet Operations, FleetNet America. "Our new, robust data product gives critical operational data to partnered service providers so they can improve their operations and capture more revenue at better margins. It's a true win-win-win: FleetNet EDGE helps us take our best-in-class service to the next level, our Service Providers can use the data to make tweaks to their businesses and operations, and in turn, the can drive better, quicker results for their clients out on the road."

Where to Learn More:

FleetNet America will attend the 2025 American Towman Showplace in Las Vegas April 24-25. Service providers attending are encouraged to stop by booth #1617. Service Providers can also visit FleetNetAmerica.com/edge to request a demo.

About Cox Automotive 

Cox Automotive is the world's largest automotive services and technology provider. Fueled by the largest breadth of first-party data fed by 2.3 billion online interactions a year, Cox Automotive tailors leading solutions for car shoppers, auto manufacturers, dealers, lenders and fleets. The company has 29,000-plus employees on five continents and a portfolio of industry-leading brands that include Autotrader®, Kelley Blue Book®, Manheim®, vAuto®, Dealertrack®, NextGear Capital™, CentralDispatch®, and FleetNet America®. Cox Automotive is a subsidiary of Cox Enterprises Inc., a privately owned, Atlanta-based company with $22 billion in annual revenue. Visit coxautoinc.com, or connect via @CoxAutomotive on X, CoxAutoInc on Facebook, or Cox-Automotive-Inc on LinkedIn.

SOURCE FleetNet America by Cox Automotive