FREMONT, Mich., May 11, 2012 /PRNewswire/ -- According to the results of the 12th Biennial Michigan Association of Insurance Agents (MAIA) 2012 Agent Survey of Companies announced today, Fremont Insurance was named the highest rated insurance company among independent agents across the state. Fremont received the highest average company score by placing at, or near, the top of all nine categories in the survey. Fremont was ranked as the top agency in the Competitiveness, Service: Commercial Lines, Automation, Underwriting Attitude and Management categories. The Company was a close second in Service: Personal Lines, Claims, and Agency Contract, and third in Compensation.
"For Fremont Insurance to receive such high praise in a high-profile survey that comes directly from the agents, is a tremendous honor," said Richard E. Dunning, President and CEO of Fremont Insurance. "It's a great validation of our customer-first approach to working with our partners and demonstrates their appreciation of our open and accessible management style, our diverse product offering and our ongoing efforts to provide the tools and systems they need to be successful."
The MAIA is dedicated to serving the needs of Michigan independent insurance agents and consumers by promoting a healthy and competitive insurance and business environment. The MAIA Agent Survey of Companies takes place every two years and provides agents with the opportunity to rate their carriers on a variety of issues such as competitiveness, service, underwriting, company management and compensation. Agents rate companies from 1 (poor) to 5 (Outstanding) in each category.
"For us, this is the ultimate recognition we can receive from our business partners, some of whom we have spent generations building a relationship based on trust and mutual respect," said Dunning. "I am very grateful and humbled by this honor and thankful for the team that we have assembled that understands and appreciates our business philosophy and are able to work with our partners everyday in a manner that helps us earn these kinds of accolades."
The MAIA Survey of Companies began in 1992. Although the survey is not considered scientific (not all Michigan companies and agents are included in the results) it does provide an important and useful comparison of Michigan companies, highlighting areas where a company excels, and offering suggestions for improvements. Fremont Insurance has continued to climb in the MAIA's rankings each year that the results have been released. In 2004, Fremont ranked 15th on the list. In 2006 the Company jumped to 7th place. Two years later, in 2008, Fremont had moved up to 4th place and in 2010 the company ranked 3rd.
About Fremont Insurance
Fremont Insurance is a subsidiary of the Auto Club Group, servicing the Independent Agents of Michigan. The company has been a Pure Michigan company since 1876. Dynamic Products, Exceptional Service, and Competitive Pricing have made Fremont Insurance one of the fastest growing and most respected companies operating in Michigan. For more information about Fremont Insurance you can visit the company online at www.fmic.com, find them on facebook at www.facebook.com/FremontInsuranceCo, or follow them on twitter at www.twitter.com/FremontIns.
SOURCE Fremont Insurance