DETROIT, March 26, 2011 /PRNewswire/ -- Gardner-White Furniture has been awarded an "excellent," five out of five star rating from Furniture/Today's team of secret shoppers. Owner Barb Tronstein made the announcement.
Gardner-White received perfect composite salesperson scores, rating a five out of five on 15 qualities such as friendliness, professionalism, confidence, helpfulness and product knowledge. Furniture/Today visited Gardner-White's Warren location.
Companies earning the five-star rating are considered to have the "greatest salespeople in Detroit," according to Furniture/Today.
"We are thrilled to receive Furniture/Today's five-star rating in secret shopping," Tronstein said. "Day in and day out, we are committed to providing our customers with the best customer service possible, helping them make more informed decisions about the furniture their families will be enjoying for years."
Results reflect the information gathered by the shoppers, all females under age 40, during each store visit. Broken Arrow, Okla.-based Shoppers Inc. recruited the shoppers.
About Gardner-White Furniture
Gardner-White is locally owned and operated. Their assortment includes the largest selection of motion furniture in Michigan, as well as Gardner-White's exclusive Big Picture Package and Room That Rocks, featuring the latest electronics from Best Buy. Gardner-White's mattress department boasts an impressive array of comfort and quality, with brands like Simmons Beautyrest, Serta Perfect Sleeper, Vera Wang by Serta, Trump Home and Tempur-Pedic. www.gardner-white.com.
SOURCE Gardner-White Furniture