Gemalto Entrusts Its Global Network of Workstations to T-Systems

ROCHESTER HILLS, Mich., January 21, 2011 /PRNewswire/ -- T-Systems recently signed the deal with Gemalto to manage 9,000 workstations in 40 countries across three geographic regions (EMEA, Americas and Asia).  This five-year contract tasks T-Systems with managing and maintaining multiple services for the leader in numeric security, including

• Centralized Services for LAN and server management
• International Service Desk with 24/7 availability in eight different languages
• Field Services in all Gemalto countries
• Global Services including Master management and software update distribution
• France-based international Governance

Project execution began in summer 2010 and preparations began as early as July, 2009.  The scope of the contract was initially limited to the three regions.  Subsequently, T-Systems offered the customer a worldwide response solution.  The company answered the Request For Proposal while competing against other important IT providers - with a worldwide response solution that the company had developed in-house in France.  

"The issue is to provide high level and homogeneous support - wherever the user is based - through processes and tools unification with centralized governance. T-Systems provided the exact level of professionalism to answer our needs," adds Philippe Faure, Gemalto Chief Information Officer.

Richard Pires, T-Systems' key account manager on the deal explains: "This contract is a result of excellent international teamwork between Gemalto IT Department and T-Systems."

About Deutsche Telekom AG

Deutsche Telekom is one of the world's leading integrated telecommunications companies with more than 129 million mobile customers, approximately 37 million fixed-network lines and 16 million broadband lines (as of September 30, 2010). The Group provides products and services for the fixed network, mobile communications, the Internet and IPTV for consumers, and ICT solutions for business customers and corporate customers. Deutsche Telekom is present in over 50 countries and has more than 250,000 employees worldwide. The Group generated revenues of EUR 64.6 billion in the 2009 financial year – more than half of it outside Germany (as of December 31, 2009).

About T-Systems

Drawing on a global infrastructure of data centers and networks, T-Systems operates information and communication technology (ICT) systems for multinational corporations and public sector institutions. T-Systems provides integrated solutions for the networked future of business and society. The company's some 45,300 employees combine industry expertise and ICT innovations to add significant value to customers' core business all over the world.

T-Systems generated revenue of around EUR 8.8 billion in the 2009 financial year.

http://www.t-systemsus.com

About Gemalto

Gemalto (Euronext NL 0000400653 GTO) is the world leader in digital security with 2009 annual revenues of euro 1.65 billion, and over 10,000 employees operating out of 75 offices, with research and service centers in 41 countries.  Gemalto is at the heart of our evolving digital society. The freedom to communicate, travel, shop, bank, entertain, and work—anytime, anywhere—has become an integral part of what people want and expect, in ways that are convenient, enjoyable and secure. Gemalto delivers on the growing demands of billions of people worldwide for mobile connectivity, identity and data protection, credit card safety, health and transportation services, e-government and national security. We do this by supplying to governments, wireless operators, banks and enterprises a wide range of secure personal devices, such as subscriber identification modules (SIM), Universal Integrated Circuit Cards (UICC) in mobile phones, smart banking cards, smart card access badges, electronic passports, and USB tokens for online identity protection. To complete the solution we also provide software, systems and services to help our customers achieve their goals. As the use of Gemalto's software and secure devices increases with the number of people interacting in the digital and wireless world, the company is poised to thrive over the coming years.

For more information please visit www.gemalto.com

SOURCE T-Systems