DETROIT, May 22, 2017 /PRNewswire/ -- Geometric Results, Inc. (GRI) has again been named to HRO Today's Baker's Dozen Customer Satisfaction Ratings for MSP. This is the third consecutive year the company has been recognized as one of the best managed service providers (MSP), and only the third year the company has participated. GRI, a wholly-owned subsidiary of MSX International, grew out of the 2014 merger of the MSP departments of MSXI and IQNavigator.
The annual awards are determined from customer satisfaction surveys that broach quality of service, breadth of service, and size of deal. HRO Today invited 25 MSPs, then received surveys from nearly 360 of their customers and verified more than 175 buyers' responses from more than 150 companies. All surveys are summited to HRO Today; participating MSPs are not privy to any surveys and only see final results. "GRI is honored to remain among the industry's top MSP providers again this year," said company president Art Knapp. "We value the commitment of and positive feedback from our clients – they are the driving force in everything we do."
Of the winners, GRI offers one of the widest ranges of services and has one of the most diverse global client bases. "Our solutions and services were created to be flexible, allowing us to partner with clients in almost any industry or business," said Knapp. "We continue to develop and implement strategic solutions that are individualized for each client, providing services to clients in a wide range of industry sectors including technology, automotive, energy, financial, retail, and manufacturing. And, we're finding that when our clients decide to expand globally, we're prepared to handle the challenges that come with launching in multiple countries."
Vice President of Solutions and Innovation
About Geometric Results, Inc.
Geometric Results, Inc. (GRI), a wholly-owned subsidiary of MSX International, is the world's largest independent managed service provider (MSP) with $4 billion in managed contingent workforce spend. The company maintains a conflict-free position with regard to staffing suppliers and VMS technology platforms. GRI's workforce solutions offer management of clients' total MSP program activity including contracting, supplier management, payment services, and advanced analytics; clients realize improved efficiency, increased transparency, and reduced cost. GRI continues to be an industry leader in solutions development, serving clients in more than 35 countries with proprietary services including STARS Methodology for Continuous Improvement™ and Procurement of Outsourced Projects and Services (PrOPS). For more information, visit www.GeometricResultsInc.com.
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SOURCE Geometric Results, Inc.