The report forecasts the global EAI market to grow at a CAGR of 10.58% during the period 2016-2020.
The report has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market.
Growing demand for specialist system integrators will be a key trend for market growth. System integration personnel focus on solution design and implementation with the main focus on interoperability. Enterprises are implementing cutting-edge technologies to meet evolving market demands. System integration services include a gamut of services that are focused on precise areas of technology. The mobile application is one such application with traditional system integrators. A broad spectrum of services struggles to implement integration successfully. This demands specialist system integrators and therefore offers opportunities for highly skilled workforce.
According to the report, growing need to improve customer relationships will be a key driver for market growth. Customers demand faster services and user-friendly processes to save time and effort. When dealing with one department, customers do not want repeated information that has already been supplied to another department. To overcome such redundancies, enterprises seek EAI technologies that ensure a healthy customer experience and relationships with enterprises. Companies can get information ahead of the customer to gain advantage.
Further, the report states that Lack of expertise in managing the integration system effectively will be a challenge for the market.