Global Outsourcing Market in BFS Sector Trends and Forecast 2015-2019 - Key Vendors are Accenture, IBM, Genpact & TCS

Dec 16, 2015, 07:00 ET from Research and Markets

DUBLIN, December 16, 2015 /PRNewswire/ --

Research and Markets ( has announced the addition of the "Global Outsourcing Market in BFS Sector Trends and Forecast 2015-2019" report to their offering.

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This report covers the growth prospects of the global outsourcing market in BFS sector with segmentations based on services such as information technology outsourcing (ITO) and business process outsourcing (BPO). The key regions based on market shares include the Americas, EMEA, and APAC. The report also includes an analysis of the leading vendors of this market, which include Accenture, IBM, Genpact, and TCS.

According to the report, globalization has resulted in labor arbitrage, which is shifting the business processes from more expensive locations to less expensive locations. Labor arbitrage has been regarded as one of the prospective benefits of outsourcing business processes. In addition, firms that incorporate the strategy of outsourcing do not need to invest in resources or worry about handling their limited available resources.

This market research indicates the emergence of new outsourcing destinations, such as Sri Lanka and Colombia, because some of the traditional outsourcing destinations, such as Brazil, Russia, India, and China, have witnessed economic slowdown in the recent past. The increasing need for customer analytics and the need to create better customer segmentation models are expected to propel market growth during the forecast period. Analytics help an organization to develop new channels and products according to customer requirements, and offer better customer service.

In terms of outsourcing deals, the ITO segment outperformed the BPO segment in both the banking and the financial services sectors and held a share of more than 88% in the global outsourcing market in BFS Sector in 2014. According to the global research report, the ITO market is witnessing the introduction of cloud-based solutions such as SaaS and IaaS that enables cost reduction, primarily by eliminating the need for investments in infrastructure development. 

Further, the report states that data security and privacy concerns are major challenges in any organization as business data are critical.

Key vendors in global outsourcing market in BFS sector

  • Accenture
  • IBM
  • Genpact
  • TCS

Key Topics Covered:

Part 01: Executive summary

Part 02: Scope of the report

Part 03: Market research methodology

Part 04: Introduction

Part 05: Market landscape

Part 06: Market segmentation by service

Part 07: Geographical segmentation

Part 08: Market drivers

Part 09: Impact of drivers

Part 10: Market challenges

Part 11: Impact of drivers and challenges

Part 12: Market trends

Part 13: Vendor landscape

Part 14: Key vendor analysis

Part 15: Appendix

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