SCOTTSDALE, Ariz., March 5, 2018 /PRNewswire/ -- GoDaddy Inc. (NYSE: GDDY), the world's largest cloud platform dedicated to small, independent ventures, was presented with a 2018 Gold Stevie® Award in the Contact Center of the Year category. Additionally, the company won two Silver Stevie® Awards for Leadership or Management Training Practice of the Year and Back-Office Customer Service Team of the Year and a Bronze Stevie® Award for Innovation in Customer Service.
The Stevie Awards for Sales & Customer Service are the world's top honors for customer service, contact center, business development and sales professionals. The Stevie Awards organizes seven of the world's leading business awards programs, also including the prestigious American Business Awards and International Business Awards®.
This is GoDaddy's seventh consecutive year of recognition by The Stevie Awards for Customer Service. Customer satisfaction is determined using Net Promoter Scores (NPS) which routinely ranks GoDaddy's global customer care among the best in the world.
"I am incredibly proud and humbled by the work of our global care team and the personalized service we give our customers," said GoDaddy Head of Customer Care Auguste Goldman. "What is wonderful about being recognized as the Contact Center of the Year is not only the external validation of great work, but equally important is an appreciation for how our teams provide care to our customers - with unmatched knowledge and empathy."
More than 2,500 nominations from organizations of all sizes and in virtually every industry were evaluated in this year's competition. Winners were determined by the average scores of more than 150 professionals worldwide in seven specialized judging committees. Entries were considered in 89 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service and Customer Service Department of the Year; 60 categories for sales and business development achievements, ranging from Senior Sales Executive of the Year to Sales Training or Business Development Executive of the Year to Sales Department of the Year; and categories to recognize new products and services and solution providers.
"All of our Stevie Award winners should be proud of their achievements. Independent professionals around the world have agreed that their accomplishments are worthy of our public recognition," said Stevie Awards president Michael Gallagher.
The awards were presented to honorees during a gala banquet on Friday, February 23 at Caesars Palace in Las Vegas, NV. More than 600 executives from the U.S.A. and several other nations attended.
Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/sales.
GoDaddy powers the world's largest cloud platform dedicated to small, independent ventures. With over 17 million customers worldwide and nearly 75 million domain names under management, GoDaddy is the place people come to name their idea, build a professional website, attract customers and manage their work. Our mission is to give our customers the tools, insights and the people to transform their ideas and personal initiative into success. To learn more about the company, visit www.GoDaddy.com.
Source: GoDaddy Inc.
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SOURCE GoDaddy Inc.