Good Hands to the Rescue If Your Car Breaks Down During Your Family Summer Road Trip

NORTHBROOK, Ill., June 2, 2016 /PRNewswire/ -- It's that time of year when families load up the car, fill up the gas tank and gear up for summer road trips. Whether you have your sights set on traveling to one of the National Parks in celebration of the centennial, or you plan to cruise to the beach, Allstate is reminding families of a few simple suggestions to help make their road travel safer or come to the rescue if something goes wrong.

"The likelihood of running into problems while you're on the road makes it imperative you know what to do and who to contact if the unexpected happens," said Pam Dufour, president, Allstate Roadside Services. "No one wants to experience a flat tire or break down any time of the year. But you certainly don't want vehicle troubles to leave you stranded on the side of the road when you have your kids in the backseat. Allstate is recommending everyone download our free Good Hands Rescue^SM app before beginning that summer vacation or whenever you plan to be on the road."

No one wants a family road trip disaster, but it could happen.
Having a disabled or undrivable vehicle is never an enjoyable experience, yet a survey commissioned by Allstate Roadside Services found almost every driver in America has been in this situation. The majority (74 percent) of people surveyed had a flat tire. Seventy percent of drivers said they have experienced a dead battery. About 54 percent of people polled couldn't get their car to start and 36 percent ran out of gas. Many of the drivers surveyed experienced more than one of these problems. 

How does the Good Hands RescueSM app work?
Allstate's free Good Hands Rescue^SM app takes away the guesswork of who to contact, and helps get a tow truck or other help to stranded drivers quickly and easily. You don't have to be an Allstate customer to use the app, and you pay only after the service is complete. You also can use your smartphone to track the provider's en route status. Information like that can be invaluable when it comes to keeping children entertained or in good spirits until help arrives.

Consider downloading the Good Hands RescueSM app for free from Apple or Google Play, or visit the AllstateSM Mobile website.

Allstate Roadside Services offers the following tips before you leave on family vacation:

• Make sure your car is road-ready. Before setting out on your trip, have a mechanic give your vehicle the once-over, including preventive maintenance such as an oil change, tire check, new wipers or filter replacement.
• Be sure to pack an emergency car kit. A well-equipped kit can fit in the trunk and might include a flashlight, hand sanitizer, water and energy bars.
• Keep your phone fully charged so you can make contact and get the roadside assistance you need.

The Allstate Corporation (NYSE: ALL) is the nation's largest publicly held personal lines insurer, protecting approximately 16 million households from life's uncertainties through auto, home, life and other insurance offered through its Allstate, Esurance, Encompass and Answer Financial brand names. Now celebrating its 85^th anniversary as an insurer, Allstate is widely known through the slogan "You're In Good Hands With Allstate^®." The Allstate brand's network of small businesses offers auto, home, life and retirement products and services to customers in the United States and Canada. In 2015, The Allstate Foundation, Allstate, its employees and agency owners gave $36 million to support local communities. Allstate employees and agency owners donated 230,000 hours of service across the country.

Survey results are based on a national, online survey of adults conducted July 1-6, 2015 on behalf of Allstate by FTI Consulting. This survey focused on the respondent's experiences and needs during times when roadside assistance is necessary. The online survey was conducted among a sample of 1,000 adults age 18 and older living across the United States.

SOURCE Allstate Insurance Company

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