BARCELONA, Spain and SUNNYVALE, Calif., Nov. 10, 2014 /PRNewswire/ -- Good Technology™, the leader in secure mobility, today announced the industry's first and only mobile service management solution for the over 1,300 industry leading third-party ISV apps and custom mobile apps built on the Good Dynamics® Secure Mobility Platform. With this new release of Good Mobile Service Manager™, organizations now have deeper visibility and control of their mobile apps to ensure enterprise-class reliability and lower support cost.
Increasingly, businesses are rolling out a larger set of mobile apps and re-architecting business processes to drive strategic advantage. They are going beyond just email and enabling new collaboration apps, ISV apps and even their own custom-built apps. As they do so, they need to maintain reliability and supportability for these mobile app deployments across hundreds and thousands of users. Many of these apps are central to business processes (ERP, CRM, custom apps that are core to the business), and making reliability for these apps is paramount, or they risk suffering business consequences.
To address the reliability and supportability needs of the mobile enterprise, Good Mobile Service Manager proactively monitors any app built on the Good Dynamics Secure Mobility Platform. Good Mobile Service Manager automatically pinpoints problems across the end-to-end mobile service delivery environment and proactively alerts IT staff to prevent outages before they happen. Good Mobile Service Manager identifies problems with mobile apps and quickly alerts IT staff to prevent outages before they happen. At the same time, Good Mobile Service Manager provides the right capabilities to support staff, ensuring they can quickly respond to help desk calls and avoid lengthy and costly escalations.
"As our customers deploy more apps to more users that rely on a broader range of devices, networks and internal systems, ensuring continuous availability and reliability can be a significant challenge," said John Herrema, senior vice president of products at Good Technology. "By extending our industry-leading Mobile Service Management to all Good-secured apps, we're making it easier for IT and developers to not only secure their data and apps, but also to deploy them at scale and with mission-critical levels of availability and reliability."
Good Mobile Service Manager comes as part of both the Good Collaboration Suite and Good Mobility Suite. More information on Good Mobile Service Manager can be found at http://www1.good.com/good-dynamics-platform/mobile-service-management.html
About Good Technology
Good Technology is the leader in secure mobility solutions, providing the leading secure mobility solution for enterprises and governments worldwide, across all stages of the mobility lifecycle. Good offers a comprehensive, end-to-end secure mobility solutions portfolio consisting of a suite of collaboration applications, a secure mobility platform, mobile device management, unified monitoring, management and analytics, and a third-party application and partner ecosystem. More than 6,000 organizations in over 190 countries use Good Technology solutions, including FORTUNE® 100 leaders in commercial banking, insurance, healthcare, and aerospace and defense. Learn more at www.good.com.
Statements concerning future prospects, business outlook, and product availability and plans are forward looking statements that involve a number of uncertainties and risks. This information is intended to outline our general product direction and it should not be relied upon in making purchasing decisions. It is not a commitment, promise or legal obligation to deliver any material, code or functionality and the development, release and timing of any features or functionality described for our products remains at Good's sole discretion.
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