GovCIO Delivers Upgraded VA.gov on Behalf of the U.S. Department of Veterans Affairs, Advancing a High-Impact Priority

WASHINGTON, Nov. 11, 2026 /PRNewswire/ -- GovCIO, a leading provider of digital transformation services to the federal government, today announced it has delivered an upgraded VA.gov on behalf of the U.S. Department of Veterans Affairs (VA). The VA entrusted GovCIO with one of its highest-impact modernization priorities: building a simpler, more connected digital experience for the millions of Veterans who rely on VA.gov each month.

GovCIO engineered upgrades across VA.gov, giving Veterans and their families faster, more direct access to the benefits, health care, and services they've earned:

• A new, optional way to verify identity and sign in, alongside Login.gov and ID.me
• Staying signed in longer on a trusted device
• One-touch sign-in with a face, fingerprint, or device PIN
• Text and email links that show where a submitted form or document stands, without signing in
• A redesigned homepage and plain-English search built to understand typos
• Confirmation on arrival for every submitted form, with an email link to check its status anytime
• QuickSubmit built right into VA.gov, so Veterans can upload documents without leaving the site

Each improvement was shaped by direct input from Veterans themselves. GovCIO's team drew on VA's own Veteran Experience research, including nearly 90,000 survey responses, to identify exactly where the sign-in and navigation experience needed to change, then built and tested each capability against that feedback before it reached VA.gov.

The result is a VA.gov built for how Veterans actually use it: faster answers, fewer steps, and more time back for recovery, family, and civilian life.

This work builds on VA's continued partnership with GovCIO across the full arc of the Veteran journey. GovCIO also delivers the Veterans Legacy Memorial and National Cemetery Kiosk modernization, and supports VA's Office of Connected Care Help Desk, which recently marked its two-millionth telehealth support ticket — a track record VA drew on in selecting GovCIO for this modernization priority.

"VA entrusted GovCIO with one of its highest-priority modernization efforts, and our team built every improvement in VA.gov around a single goal: helping Veterans and the families who support them get to what they need, faster," said Kristin Gill, Sector President, Veteran and Enterprise Technology Services, GovCIO.

"When VA puts a priority effort like this in our hands, we treat it accordingly. Our team built a VA.gov that meets Veterans where they are, with the speed and simplicity they expect from every other part of their digital lives. We're proud of VA's continued trust in GovCIO to deliver it," said Jim Brabston, CEO, GovCIO.

The upgraded VA.gov is available now. Veterans can explore the upgrades and set up a preferred sign-in method by visiting VA.gov.

About the VA.gov Modernization Initiative

The VA.gov modernization initiative is a VA priority effort to build a simpler, more connected digital front door for Veterans, bringing sign-in, search, forms and document tracking, and health tools together on one upgraded VA.gov.

About GovCIO

GovCIO is a rapidly growing provider of advanced technology solutions and digital services for the federal government. Combining our extensive federal experience with the latest innovations in IT and disruptive approaches, our experts develop comprehensive solutions to meet the most pressing demands of today's government agencies. From the U.S. military and Veterans Affairs to Health and Human Services, we have an impressive track record of helping our customers optimize their operations.

GovCIO is transforming government IT, empowering our federal customers to meet the challenges of today while building the government of tomorrow.

Let us show you what we can do. Visit www.govcio.com for more information.

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SOURCE GovCIO