Goya Foods Chooses Wavelink for Voice-enabled Warehouse Picking Solution

Wavelink's Speakeasy software enables Goya Foods' employees to be safer and more efficient on the job

Jul 25, 2012, 09:00 ET from Wavelink

SALT LAKE CITY, July 25, 2012 /PRNewswire/ -- Goya Foods has chosen Wavelink's (http://www.wavelink.com/) Speakeasy voice-enabled emulation as a key element in its new warehouse management system. Speakeasy provides a more flexible, efficient, affordable and safer alternative to traditional warehouse picking.  

Goya Foods is the largest Hispanic-owned food company in the U.S. and is a leader in Latin-American foods. The company makes and distributes more than 2,000 products globally and has a total of 13 distribution centers.

Goya needed to redesign its entire site management process. In particular, it needed a way to increase accuracy and reduce errors.

"We needed to be more efficient across the board," said Luis Ramos, general manager at Goya Foods. "Speakeasy's voice enabling technology gives picking greater efficiency, more accuracy and is safer than traditional picking. Speakeasy has a low cost of ownership and was easy to deploy across our enterprise as the software is 100 percent hardware agnostic. We went from 40 – 60 mispicks a night to almost non-existent mispicks a night. It fit our needs perfectly."

Goya Foods implemented Speakeasy at its Prince George, Va. site, a designated trial operation site for all Goya warehouses. The company plans to implement Speakeasy in several additional locations by the end of 2012 and eventually implement it company-wide.

"Our employees embraced the change," said Ramos. "They immediately saw the safety and efficiency benefits of voice-picking and understood that it ultimately gave them more quality time off the job. We are confident Speakeasy will be welcomed with open arms at our other locations."

Wavelink, recently acquired by LANDesk Software, is based in Salt Lake City, Utah and has been leading in enterprise mobility management since 1992. It provides industry standard solutions. The company has 15,000 customers, is in 85 countries and Wavelink software runs on more than 7,500,000 devices worldwide.

"Our products provide easy implementation and management and can be deployed within any size enterprise," said Stephen Bemis, vice president of worldwide sales at Wavelink. "Speakeasy's text-to-speech and speech-to-text technology gives companies exactly what they need in voice software with tremendous flexibility. Also, the flexibility of the product doesn't require a user to be assigned to a specific device and can be used across multiple shifts. Any individual can pick up a device, no matter their native language and begin working immediately. This was important for Goya Foods where both English and Spanish are spoken."

For more information on Wavelink, its products and its services visit www.wavelink.com

About Wavelink
With more than 7.5 million active client licenses in the field, Wavelink is the leading provider of multi-vendor mobile device management, wireless infrastructure management, terminal emulation, voice enabling, proactive telecom expense management and mobile application development software. Wavelink technology solves the unique challenges involved in deploying, managing and controlling today's enterprise mobility systems and facilitates peak performance from frontline staff. More than 15,000 companies in retail, manufacturing, healthcare, government, public safety and logistics industries rely on Wavelink to accelerate application delivery, reduce device management and support costs, and tighten network security. Inside the four walls, or in the field, Wavelink leads mobility. Wavelink is a product line of LANDesk Software.

Wavelink and Wavelink Avalanche are registered trademarks and Avalanche Mobility Center is a trademark of Wavelink Corporation. All other trademarks are the property of their respective owners.

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SOURCE Wavelink