GrayMatter Wins 2027 System Integrator of the Year

Next Generation System Integrator wins after a year of acquiring four companies, earning 70.8 Net Promoter Score and achieving 110% three-year growth rate

SEWICKLEY, Pa., Nov. 12, 2026 /PRNewswire/ -- GrayMatter has been named Control Engineering's 2027 System Integrator of the Year in the more than $40 million revenue category. The award recognizes GrayMatter's end-to-end approach, guiding industrial companies from strategy through implementation. To earn the honor, integrators must excel in three areas: business performance, technical expertise and customer satisfaction.

"This recognition belongs to our people and the clients who trust us," said Paul Galeski, CEO and chairman of GrayMatter. "We've grown smartly, but we've stayed focused on being a different kind of partner, one that helps clients think bigger and then makes it happen. This award shows that growth, technical excellence and customer trust can move forward together."

GrayMatter's award spotlights a year of purposeful growth. The company surpassed 500 employees and completed four acquisitions, adding oil and gas, industrial AI strategy and ERP expertise. To build its talent pipeline, GrayMatter brought on more than three dozen new engineers through Launch Lab, its unique onboarding program for recent college graduates.

A new kind of system integrator
Clients no longer want an automation vendor who installs a system and leaves. They want a partner who connects OT, IT, data, cybersecurity, and business strategy. GrayMatter is an end-to-end industrial technology and transformation leader, giving clients one partner from strategy through execution. Command24 extends that commitment with a U.S.-based team providing 24/7 monitoring and incident response.

Projects behind the award 
The award highlights several recent GrayMatter projects, including an industrial technology modernization strategy that covers 105 sites for a Mid-Atlantic water/wastewater utility; a cloud-based quality management system at 11 dough production facilities for a national QSR brand; and an enterprise OT cybersecurity program spanning 87 plants for a leading U.S. building materials manufacturer.

Built on client voice and people
GrayMatter earned an overall Net Promoter Score of 70.8, with an average client rating of 9.1 out of 10 and 72% promoters. Any score below 9 triggers a review and response by senior leaders, including the CEO.

The honor caps a year of industry recognition for GrayMatter. In June, Frost & Sullivan named GrayMatter a 2026 Global Technology Innovation Leader in industrial asset performance management, citing its innovation, strategy execution and customer impact. GrayMatter also earned a place on the 2026 Inc. 5000 list of America's fastest-growing private companies with 110% three-year growth, its eighth appearance on the list.

About GrayMatter
At GrayMatter, smart thinking meets decisive doing. We're the Thinkers and Doers who transform industrial operations into clarity, uncovering intelligence hidden in clipboards, legacy systems, and human memory. We partner with driven clients to deliver outcomes that matter, fueled by curiosity, grounded in community, and committed to shared success. From the plant floor to the boardroom, we help organizations think smarter and do better by listening to the machines they already trust.

SOURCE GrayMatter